VEHICLE REGISTRATION SERVICES Reviews 

395
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Logbook arrived ! Good service saved a lot of form filling and not much more expensive than just purchasing a certificate of conformance and doing it yourself

Rated 5 out of 5 stars

Excellent service. Quick and extremely professional. I was a bit dubious as we are all worried about being scammed but I can guarantee this is a 100% legit website. Thank you for sorting out my paperw... See more

Rated 5 out of 5 stars

Amazing experience with Vehicle Registration Services. Each step was well explained and efficient. Thanks again to Mick! He was super efficient to send out documents to DVLA and could register my car... See more

Company replied

Rated 5 out of 5 stars

I contacted Eurocert after buying a car from the UK (I am in the Isle of Man) and after which the V5C had been mislaid. I needed a Cert of Conformity as part of the documentation to register the car w... See more

Company replied

Company details

  1. Bus and Coach Company

Information provided by various external sources

Vehicle registration help and services, forms, reports and advice. Advice and help on all UK DVLA matters and problems. For all cars, vans, trucks and 2 wheelers, Quad Bikes and all other vehicles, plus trailers and caravans. Any vehicle, any origin... we are here to research, advise and report on your vehicle in your pursuit of registration and re-registration (licensing). We operate in favour of vehicle owners and importers/exporters working through red tape and administrative problems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

395 reviews

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4.7

All reviews

(395)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Useless.

Sent all my information to them and all they gave me back was the same information I gave to them. Completely useless and a complete rip off!!
The ICOC document they provide isn't recognized by the ministry of transport so not worth the paper it's written on.

7 October 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you very much for your feedback Mr Livesey. As you are our customer we do engage with you and are willing to accept your criticism as a possible way to improve. Your phone calls and emails on behalf of yourself and the LCM Group when you were aggressive and swearing aggressively were not welcome however.

What you purchased was a document matched to your American camper van, to show you exactly how to complete the UK DVLA V55/5 form (https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1008996/V55-5-application-first-vehicle-tax-and-registration-used-motor-vehicle.pdf )

Our supplied document is NOT a document to give to the Ministry of Transport, as you put it, and that is definitely not what we advertise or state on our website. It is ONLY for assistance with the completion of the V55/5 form, which, I can assure you, many many people really struggle with.

You also asked us for advice on your MOT for your camper van, which you mistakenly thought had to be tested as a goods vehicle. I understand that the MOT tester also demanded an EC Type Approval Certificate (ECWVTACOC) for the vehicle. However, as an American vehicle it does not qualify for one of those. He should not have asked for that, and you, as an ex MOT Tester yourself, should also be aware of that. Furthermore, no document is needed at all to book an MOT test for your camper van so it really looks as if between yourself and your local MOT tester, you were looking for something that doesn't exist and was not needed. Instead, you bought something from us which is for a different purpose.

You also expressed your wish to have us offer our dedicated comprehensive vehicle registration service to save you the procedure of registering the camper van yourself. It is a great shame that, after having been shown how to complete the V55/5 form, with the benefit of hindsight, you decided that it is actually not as difficult as you thought.

Rated 5 out of 5 stars

Excellent service

Absolutely ecstatic with the excellent service you provided for me. After 3 months, and several attempts to register my vehicle which was becoming to look to be an impossibility, YOU MANAGED IT IN LESS THAN 3 WEEKS! Cannot thank you enough. Highly recommended.
James

27 September 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

You are very welcome James. Thank you for your business. We are glad the vehicle is niow legal, taxed and on the road, where it should be.

Rated 5 out of 5 stars

Thank you you’ve been very helpful!

Thank you you’ve been very helpful!
TfL has accepted the COE.

15 September 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you very much for confirming. And thank you for your business. Your car qualifies for ULEZ exemption and we are glad to have been assistance in this process for you.

TFL is the London authority charged with overseeing and granting ULEZ permits and exemptions.

Rated 1 out of 5 stars

DVLA advice website is a waste of your money Do not use

DVLA advice website is not an honest service or business. Do not use.

I have read many posts about the DVLAADVICE website and how they operate a previous customer encountered using the website DVLAADVICE. The same person operates another website called EURO CERT Avoid these websites at all costs.

Below the post, which was posted, I have copied his post, as I could not have said it better as the same was done to me. DVLAADVICE, and EURO CERT, which is run by the same one-person operator, he has been reported to the police in Bristol, I have opened a case against him like so many others, please we need to stop him, anyone who has used DVLAADVICE put the word out and post your honest review to help inform customers about DVLAADVICE

Do not use this service I was dubious from the beginning but decided to give it the benefit of doubt. They just copied the
Information I provided and sent it back to me. I've been completing V55 forms for a while now, and I required specific information which was not provided. They even tried to upsell me a package rather than provide what I had asked for. I've paid by credit card, and I will let the company decide if I'm entitled to a refund from all the evidence I will provide"

If anyone has the time to read all 300 plus reviews, you will note the operator of this site has more negative reviews, almost 100.

When you post a negative and truthful review regarding DVLAADVICE, first they will respond with garbage to hid the facts, take the time to read the other true negative posts to fully understand how they operate, then they complain to Trustpilot to remove your review, as I had quoted facts and names, So I now post my review to meet Trustpilot's guidelines. I urge all people that have already paid DVLAADVICE to contact their bank/credit card company and have the transactions reversed, DVLAADVICE will try to recover card payments that have been reversed from you by making a claim through HM Courts and Tribunal Services (Money Claim on Line) this made my day as I indented to defend this 100 % hopefully this will go to the next level and the proper authorities will close this business down.

All I am trying to achieve with this review is to lay out the facts and inform the public to make people aware that DVLAADVICE and EURO CERT websites are a waste of time, you will lose money.

14 September 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

We do honestly thank the Lord we do not get many customers like this. But you can't actually be called a 'customer' to be fair; you bought document services from us, received the documents by email and recorded delivery, then posted them back to us bearing the words 'not known at this address'. We've got the envelope, we've got your address. We know you live there. Then you told your credit card company to take back the payments. So - not a customer, just a person who obtained goods and services dishonestly.

Rated 5 out of 5 stars

Great service no hassle getting my…

Great service no hassle getting my beloved 67 mustang here with al that going on the world
Thanks again
John

26 August 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you very much for your review John, and thank you for your business.

Rated 5 out of 5 stars

Excellent service

Excellent service - would use again and recommend

25 August 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you very much for your review Bella, and thank you for your business.

Rated 5 out of 5 stars

Saved me loads of hassle

Saved me loads of hassle. Excellent service

25 August 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you very much for your review Oliver, and thank you for your business.

Rated 1 out of 5 stars

Absolute scam.I was dubious from the…

Absolute scam.I was dubious from the beginning but decided to give it the benefit of doubt.They just copied the
Information I provided and sent it back to me.Iv been completing V555 forms a while now and I required specific information which was not provided.They even tried to upsell me a package rather than provide what I had actually asked for.Iv paid by credit card and I will let the company decide if Im entitled to a refund from all the evidence I will provide.

As for the reply given, all the information was given to you by myself and the information required from a COC and contained within a COC is detailed and comprehensive unlike the cut and paste you did.

You also seem to misunderstand the whole point here.I paid for 3 Certificate of Conformities nothing else.I didn’t ask for anything other than what I paid for.Whether I cannot register them or not is my business.My dispute is that I did not receive what I paid for.Nothing else.

24 August 2021
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Dear elite-services.co.uk (Specialising in exports to Cyprus - apparently),

You knew exactly what you were ordering from us. What you purchased was a document to assist you with completion of the V55-5 form, and that is what we sent you, as well as gave you a lot of advice on the phone. Thank you for deciding to darken our name and chargeback your card payment after having obtained goods and services (itself a fraudulent act, on your part).

Yes, we did indeed try to suggest an alternative, more comprehensive, UK registration package, for your car imports from Dubai, and offered a big discount, but you said "no, only what we ordered".

Just as a word of warning, and to assist others, what you are trying to do is very risky...importing 3 high value USA-manufactured (non EC compliant) Left Hand Drive cars, under ten years old, via Dubai. Not only are there VAT issues, but the registration procedure and modifications needed are expensive and time-consuming.

This was all conveyed to you during our offer of a service upgrade, at a generously discounted price - which you subsequently rejected. You seem to want to do it all yourself and get angry with us. That is your choice and good luck, but we recommend all private or amateur importers consider hiring professional help. The UK car auctions are full of imported cars that could not be registered by their importers. We can register any vehicle in the UK, but we have been doing the job for 12 years.

For any potential customers concerned about the review, please contact us and we will explain what happened and give details. We remain committed to assist with any UK registration needs and a range of service are available to suit all budgets. We can supply assistance with form-filling, or supply complete comprehensive registration services.

Rated 5 out of 5 stars

Highly Recommended - Importing motorbike into UK

I recently (September 2020) imported a motorbike into the UK from Europe and attempted the myriad of DVLA/DVSA paperwork on my own. After several months of procrastinating and struggling I contacted DVLA advice who were great! Not only told me what to do but also filled in the various complicated registration forms on my behalf and also helped book the various inspections needed (DVSA test).
I have already recommended to friends and colleagues moving back to the UK from around the world.

25 July 2021
Unprompted review
Rated 1 out of 5 stars

Total scam. Don't use it.

Total scam. Not sure how a company like this can still exist and operate.
They are basically copying the info you provide to them into a template and they send it back to you.
Once you complain about the service they don't reply to your emails anymore.
Forget about getting any advice, documents or paperwork. They promised a service, take your money and just don't do anything at all. Totally useless. £130 stolen, I'm now trying to claim it back through my credit card provider.

6 July 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Hello. Thank you for your feedback. The service you purchased was the supply - by us - of a document that explains and shows you how to complete the UK DVLA V55/5 form. That is what you ordered and that is what is supplied. We supply assistance for people who ask for help completing the V55/5.

Now that you know how to complete, and have completed the V55/5 form, please refer to the separate sheet we sent you, that tells you what else you have to do for the DVLA and DVSA for your imported foreign-registered car.

We would be happy to supply you with advice and assistance by email or over the phone, free of charge, as stated in the email we sent you that contained your ordered document.

Rated 1 out of 5 stars

Incredibly rude and unprofessional.

Incredibly rude and unprofessional.

I tried to use this company to register my recently deceased fathers VW pickup. A certain staff member
was incredibly rude, insensitive and unprofessional throughout the process. He owes me money for tax and DVLA fees which was never bought. I have email numerous times to have this refunded with my emails now being ignored. If I’m not refunded in 7 days time I will too go to Trading Standards as I have seen others have done. Avoid this company. The man is completely rude and sells you services you don’t need.

...reply to business’ response..

Dear VRS,

It is finally good to hear from you. It seems as though you respond to reviews rather than emails as I still haven’t received an email from you. I find your comment about email response times hypercritical, as again this is the first time I’ve heard from you since January after I have emailed now three times.

In addition, I did not ask if South African plates could be placed on the vehicle after registration, I asked if new plates my dad bought could be used. Your comment stating that they couldn’t, and the best place was in the bin was unnecessary.

I was prompt in returning emails to you providing information and money. I was however unable to MOT vehicle in good time due to various reasons including COVID restrictions. However, if you were maybe more competent you’d know that if I waited 6months I wouldn’t need an MOT or tax due to the car being classed as a classic.

I transferred money to you for tax and DVLA fees that I want returning as you did not tax the car or provide proof of DVLA service for the vehicle. I hope to have this returned to me within a week. You have my bank details in two emails I have sent you.

I look forward to hearing from you. Warm regard

………UPDATE…………..

I have now reported this man to both Trading Standads and the Financial Ombudsman as his business is trading illegally. Both have said they will investigate this company.

DO NOT USE THIS COMPANY THEY LIE AND STEAL YOUR MONEY!!!!

10 June 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Whilst we do understand that bereavement can affect judgement and the ability to respond and work normally, we are unable to work with people who take months to respond to emails. Our terms and conditions are very clear on this. As we are asking for documents and actions from your side, we do need you to engage and supply what we need.

With old vehicles and imports, it is especially important that you, the customer, understand that certain procedures, and tests and procurement of documents must be carried out, as instructed by us. Our role is to assist and advise you but there are certain things you have to do, such as get an MOT test done.

Your vehicle is a complicated one, being an import from Africa, and old, and in disrepair. We are patient but a year is not a reasonable time for us to continue waiting and trying to remain patient while you struggled to understand such fundamentals, such as why you cannot use the African number plate in the UK.

Rated 5 out of 5 stars

If you want to take the hassle out of…

If you want to take the hassle out of this procedure, and believe me it is a hassle, then these are the guys for the job. No fuss and get the job done.

28 May 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you very much for your review Darren, and thank you for your business.

Rated 5 out of 5 stars

i have dealt with dvlaadvice for 5 off…

i have dealt with dvlaadvice for 5 off our caravans that where exported to Spain. we have found the company to be professional at all times. and prompt with the delivery of the documents, for the caravans, via email and hard copy by post, and it gives a piece of mind when your traveling through custom`s with the correct paper work , can recommend DVLAADVICE. FOR ANY IMPORT OR EXPORT OF VEHICLES,

7 May 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you very much for your review and your continued business.

We can supply conformity and ORIGIN certificate documentation for all vehicle types, in 5 different European languages.

Rated 5 out of 5 stars

Helpful got the job done it was quick…

Helpful got the job done it was quick with the paper work the french have been very slow . We finally sorted or number plates from English to french on our vw truck and are very happy. Thanks for your help .

3 May 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

That is great news. Thank you. We have heard that the system in France is overloaded for British cars being re-registered there. But we do know that those who persevere do succeed. This year is harder but, to be honest, last year was harder than the previous year, and so on.

It is definitely worth going through the ANTS Carte Grise registration process of you feel your British car is worth keeping. And we will do all we can to assist with that.

Rated 4 out of 5 stars

A great help

A great help in guiding me through the process of registering an imported motorcycle - useful advice and support.

23 April 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you Chris, for your business and taking the time to write this review.

Rated 5 out of 5 stars

Troublefree classic bike registration

David and Mick provided expert advice in registering a classic motorcycle, restored from parts imported from the US. They carried out the administrative work with HMRC and DVLA, saving time and trouble on my behalf. My V5C registration document dropped through the letterbox much quicker than I had expected, particularly given COVID-19 lockdown constraints. I’d certainly use VRS again for convenience and to benefit from their knowledge and expertise.

8 April 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you very much Charles for your very kind words. thank you for your business and as always, we are happy to see another classic bike legal and on the road.

Rated 5 out of 5 stars

Very high recommended by us

Very high recommended by us

David very helpful and professional dealing with Uk cars certificates
If you like to safe money on VRT in Ireland ,contact David

Thanks again David

27 March 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you very much. Highly valued customer.

Rated 5 out of 5 stars

Another great experience with Dvlaadviceservice

This is the 4th time I used this company for a age related registration document for my classic motorcycles ,smooth transaction ,great communication with this email based service ,highly recommend ,they aquire a nova certificate for you if you do not have one and fill in all forms for dvla,Great service will use again.

27 March 2021
Unprompted review
VEHICLE REGISTRATION SERVICES logo

Reply from VEHICLE REGISTRATION SERVICES

Thank you again Andrew.

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