DVDVideoSoft Reviews 987

Good products. But today my pal had to pay the third time in some years for "everlasting music download" from YouTube. Not a crazy amount but we are thinking about how long "everlasting" will be this time!

they have worked with me thoroughly to get the product updated and working appropriately and efficiently...greatful for their patience and support

TLDR - love their product and costumer service.

In Depth experience -
I am using one of their products. Recently there was a bug with the product, I purchased a new license to a newer version of the product, so I can get on with my life, but wrote to them about the bug. They responded quickly and told me their team is on the bug, while offering me to refund the new license key. That’s what I call good costumer service!

These guys are good.
Been a customer for about 4 years.
They update their products often, and whenever I have run into technical issues, they help to resolve it.
Technical support is very responsive and they have always solved the problem.
Great work guys!

Professional outfit . Always respond to messages . Been using them for st least 10 years . Their apps work well and very simple to use . Recommend.

tried dowloading from you tube nothing just got all the errors so paid for lifetime use today 11/12/24 stillunable to download any music

paid for faster download speed. 3 weeks later, parsing error on every single YT video. RIP OFF and AVOID

The YouTube to MP3 converter has problems at irregular intervals. This is probably caused by some changes in YouTube itself. However, the support always helps on the same day in these cases. That's why I am very satisfied with this program.

Responds quickly to my request.
Are professional, competent and friendly.

Everything works just fine now.
Always meeting nice Anna for issues. Always quickly repaired.

It's the best and saffest program in their field. The support team is always helpfull and attentive. I recomend it.

I paid for the premium version that had an UNLIMITED expiry. Now I need to pay again to use the 2024 version. That is fraud and misleading.

As always, the software is awesome and does the job. I had an issue and contacted support and the response was prompt and I was given a repair and I was back to normal in no time. On top of that, the courtesy in the emails was just as awesome. Great support and applications!

I just want to extend my gratitude and grateful thanks to Alex and the team at DVDVideoSoft for all their dedication to help solving issues with customers like me. I had purchased a premium licence key, it was not working properly. Alex had gone beyond his expertise to sort out the problem. I can greatly say the key is working perfectly and I can continue to enjoy endless downloads of great muzik. Thankx DVDVideoSoft.

Always impressed with the dedication of support. It may take some time, but it all works out in the end.

Well it took a couple of tries, but you came up trumps,all working fine now, a big thanks to all concerned.

Regards Rob

The product is very good but I do not like the fact that I have been forced to pay a second time for a so called unlimited membership. I would say do not sign up with this company and avoid this company at all costs.

My 'Premium lifetime licence' key doesn't work with the latest 2024 versions from DVDvideosoft. They say that my previous version 4.3 is now outdated, which is true because it no longer works. I'm now asked to pay again to use the latest version. I appreciate that they need funds for their ongoing development, but this should come from attracting new customers, not penalising existing ones. They shouldn't offer a lifetime licence and then renege on the deal. The people that bought the lifetime licence have helped keep DVDvideosoft in business, and they should be treated with more respect.

Been using this software for MANY YEARS. It works perfectly and if it doesn't the aftercare service takes care of you promptly and quickly . Would HIGHLY recommend.

They fixed my bug and now everything is working. Great customer service!