Dustarrest Reviews 71

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The product i wanted Dustarrest had at a very competitive rate and they also advise me of a similar product which was cheaper. I have purchased both products and hope the alternative one is just as... See more

Rated 5 out of 5 stars

Wonderful company!! Protecting the health of workers and home improvers. Neil provided exceptional customer service and information. The products are also very effective and affordable! I have placed... See more

Rated 5 out of 5 stars

The guys at dust arrest really helped after a visit from HSE, they simplified the process and offered constructive advice to find the most cost effective way of improving our trimming and grinding tas... See more

Rated 5 out of 5 stars

I am writing to share my positive experience with your customer service team. I recently ordered the incorrect items and needed to arrange a return. The representative I spoke with was exceptiona... See more


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4.3

Excellent

TrustScore 4.5 out of 5

71 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great customer service

The product i wanted Dustarrest had at a very competitive rate and they also advise me of a similar product which was cheaper.
I have purchased both products and hope the alternative one is just as good potentially saving even more.
Happy days

8 May 2026
Unprompted review
Rated 4 out of 5 stars

Fast delivery

Fast delivery, fair price, good packaging.
No instructions tho’
Have emailed for one to be sent out.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I am writing to share my positive…

I am writing to share my positive experience with your customer service team.

I recently ordered the incorrect items and needed to arrange a return. The representative I spoke with was exceptional—very polite, helpful, and professional. She guided me through the entire process and ensured I selected the correct products for my needs.

Please pass along my thanks for the great service.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful company!

Wonderful company!! Protecting the health of workers and home improvers. Neil provided exceptional customer service and information. The products are also very effective and affordable! I have placed three orders in total and will use them again for any air quality support in the future.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I've just bought the maxvac pro from…

I've just bought the maxvac pro from dust arrest based on the advice from their sales team and I have been really impressed with the recommendation and the quality of customer service!
Dpd let us down on delivery and when I contacted dust arrest they re-arranged the delivery and shipped a new unit out with DHL for the next day delivery as it was faster then trying to resolve the issue with dpd.
Fantastic service

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and helpful company

The guys at dust arrest really helped after a visit from HSE, they simplified the process and offered constructive advice to find the most cost effective way of improving our trimming and grinding tasks. We had the support from Neil and Bob in working thorough the areas we needed to improve and it has worked! We are now using their dust extraction equipment and couldn't be happier that the airborne dust is no more!

10 November 2025
Unprompted review
Rated 3 out of 5 stars

The product arrived very quickly and…

The product arrived very quickly and was securely packaged, which I really appreciated. However, upon opening the box, I noticed that the item itself was covered in a thin film of dirt. This was quite disappointing and did not create a good first impression. While the product seems to be in working condition, I expected it to arrive clean and ready to use, especially given the otherwise professional handling of the delivery. A little more attention to cleanliness before shipping would make a big difference in the overall experience.

22 October 2025
Unprompted review

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