Dun Yong Reviews 245

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Good selection of products and amazing customer service! The owner Kwok-Ming always keeps you updated about the status of your order and will promptly let you know about any change. My go-to shop wh... See more

Rated 5 out of 5 stars

Fast delivery, great communication (I had an item that could not be delivered due to stocks and they called me to check, got a refund right away). The webshop experience is not the best - on mobile,... See more

Rated 5 out of 5 stars

One can find most Asian products here. Prices are resonable, qualities are good. Items are well pack with care. Shipping was prompt and they follow up with their orders. In this specific shipmen... See more

Rated 5 out of 5 stars

Everything was packaged well and my order was delivered as requested. It was suprising to find some of the products here that I couldnt find in our local Asian store. Expect a few days to take before... See more

Company details

  1. Supermarket
  2. Asian Grocery Store
  3. Kitchen Furniture Store
  4. Kitchen Supply Store

Written by the company

Bij de Aziatische supermarkt Dun Yong kun je sinds 1957 terecht voor verse en diepvriesproducten, levensmiddelen en spullen uit China, Japan, Thailand, Indonesië en andere Aziatische landen. Alles origineel en authentiek. Zowel op ons adres in het centrum van Amsterdam als online. Klanten uit Europese landen weten ons te vinden voor de producten en de service. Dun Yong brengt je dichter bij Azië.


Contact info

  • info@dunyongonline.nl, 1043 AG, Amsterdam, Netherlands

  • in
  • dunyong.com

4.7

Excellent

TrustScore 4.5 out of 5

245 reviews

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Rated 5 out of 5 stars

Great Selections of Asian Ingredients

Dun Yong has great selections of Asian ingredients (the reason I tried their webshop is because they have hijiki - other stores don't have this) with competitive prices. They also have a good aftersale service, one of the staff contacted me to ensure smooth delivery. I recommend this shop and will order agaik in the future.

31 March 2026
Rated 1 out of 5 stars
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Reply from Dun Yong

I am sorry you did not like our shop because we asked you for an additional shipping payment due to your shipping location being in a designated remote area according to DHL, whom we use for our deliveries. This sometimes happens and as stated on our page about deliveries and returns if it does happen we will contact the customer about this. If we would be selling high margin products we would not have to do this, but unfortunately that is not the case with groceries. We also understand that often with the additional remote area surcharge of 20EUR (which is the minimum DHL charges us, but can be more sometimes) the items will become so expensive it is no longer interesting, so we also always offer the customer the option to cancel the order.

Rated 3 out of 5 stars

slow delivery

25 November 2025
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Reply from Dun Yong

Hi, could you explain why you thought the delivery was slow? We received your order on 25th November after 12:00. DHL always picks up our shipments around 11:00 (which we also explain on the page about shipping and returns). Your order was prepared and given to DHL the next day (26th) and delivered on the 27th.

Rated 2 out of 5 stars

The order was made for amsterdam and…

The order was made for amsterdam and had many fresh items.The delivery was made two days later by then the kimchi and silken tofu had gone bad

5 September 2025
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Reply from Dun Yong

Merlyn, we are sorry about the bad experience. You placed your order on the 4th, we packed it up on the 5th in the morning and DHL picked it up at 11:00 and delivered it the next day on the 6th. We have been shipping our fresh products like this (pack in the morning, delivery next day with DHL) and so far we have not received any complaints, except once when DHL took 2 days longer to deliver). The only thing I can think of is that it took a little bit longer for you to receive the items because you chose for an evening delivery, but that should not make such a big difference. We will refund the 2 items to you. If you want to be sure everything arrives as quick as possible, please choose our Wednesday delivery by GreenDelivr. They pick up the orders at 17:00 and deliver the same day between 17:00 and 21:00.

Rated 5 out of 5 stars

Very satisfied

The items arrived in excellent condition and well within the expected timeframe. This shop demonstrates a strong commitment to customer satisfaction and efficient service. I highly recommend it and look forward to future purchases.

2 July 2025
Rated 5 out of 5 stars

Excellent International Shopping Experience!

I recently placed an international order with Dunyong and was extremely satisfied with the service I received. I had specific questions regarding delivery to a DHL ServicePoint in Italy, and they were incredibly quick and helpful in providing all the necessary information.

Despite a small technical issue during checkout, the team was very efficient in adjusting the shipping options to accommodate my request, ensuring the package was delivered exactly to the ServicePoint I specified. The package arrived without any issues, perfectly packed, and within the expected time frame.

Fantastic customer service and a seamless delivery. Highly recommended!

25 September 2024
Rated 5 out of 5 stars

Great experience and products

Fast delivery, great communication (I had an item that could not be delivered due to stocks and they called me to check, got a refund right away).
The webshop experience is not the best - on mobile, I keep going back to the main page - but it's ok, it does what it needs to.

25 September 2024
Rated 5 out of 5 stars

Lots of products, good service, good prices

Everything was packaged well and my order was delivered as requested. It was suprising to find some of the products here that I couldnt find in our local Asian store. Expect a few days to take before shipment, but if you are not in a hurry, shouldnt be a problem.

31 October 2023

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