Good advice, price and service.
Went in store and was really well assisted. Good prices, good info updates and everything delivered as ordered.
Keukenloods.nl Reviews
13,631 • Excellent
happy customer
smooth efficient email correspondence - they checked i had the right model of dishwasher for my kitchen. good prices, item as described.I would use them again
Op tijd
Good service and on time with delivery, keeping me informed arrival time.
Lovely
Lovely, friendly and easy installation, fantastic hob and service!
high performance
very cooperative , friendly , best price level , very fast shipping arrangements
Their product's price is attractive
Their product's price is attractive. lots of the goods also have stocks, the service staff & installation guys also all were very nice.
Top service
Top service!
Fast and timely Service of the ordered…
Fast and timely Service of the ordered machine. Got the delivery of the machine next day as promised.
Great prices, not so great service, but proper reaction on feedback
Purchased gas oven there, the price and product were really good. Initially free delivery and free disposal of the old oven were promised on the site.I didn't want installation service because I've got existing gas connection point and I was planning to install the oven myself. But later on it was figured out that I need to pay 15EUR extra for delivering to upper floor. Ok, I paid. Then they informed me that I have to bring my old oven to the ground floor myself because delivery company does not have proper insurance. That was weird. As an alternative they offered me a full delivery and installation service for extra 70 eur on top of 15 eur I'd paid. I agreed because they promised to do full service this time, including replacement of old bulky gas tap I have. But when delivery had arrived, delivery guys told me that they were not aware of gas tap replacement and they don't have time for that. So instead of free delivery I've got 85EUR of extra costs and basic installation which I was planning to do myself. That part was quite disappointing... I'd recommend purchasing goods in Keukenloods.nl but don't recommend buying installation services there.
Update: next day after leaving this feedback I have been contacted by keukenloods.nl representative who was really eager to settle this issue down. I truly appreciate and would like to encourage such attitude. Therefore I'm changing my rating from 3 to 5.
Reply from Keukenloods.nl
Dear Sergey,
Thank you for your message. I'm sorry to hear that your experience with the delivery service is not positive. Can I help you to find out what went wrong? In that case, please send an e-mail with your order number to emma@keukenloods.nl.
Kind regards,
Emma.
Thank you for your message. I'm sorry to hear that your experience with the delivery service is not positive. Can I help you to find out what went wrong? In that case, please send an e-mail with your order number to emma@keukenloods.nl.
Kind regards,
Emma.
Amazing service!!
They were always super helpful and attentive. Really good customer service.
Very professional
Very professional, fast and accurate in providing all necessary information. Very competitive prices.
Alles good
Alles good..