Dumpsters.com Reviews 755

Pick up and delivery when scheduled within a half hour very helpful for scheduling men.
Private driveway area on difficult street, driver maneuvered without a problem no damage to adjacent fences and property
Easy to contact via phone calls always answered

We found ourselves in an unexpected and immediate need of a dumpster for a July 4th community event being held in a public park. After calling several other companies who couldn't help us, the folks at Dumpsters.com came through for us perfectly. We had exactly what we needed delivered to us in just a few hours, ensuring the proper cleanup after the event. Highly recommend and will definitely be using again for future needs.

We had a job in the Austin Area and needed a 30YRD Rolloff and I found Dumpsters.com online, called them and spoke with Ryan Rooney and he was awesome and very helpful. We will definitely be using them again next time we are in the Austin Area.

From start to finish, Budget Dumpsters provided excellent customer service! They were professional and extremely helpful.

I had to use their services under stressful circumstances and Lydia’s kindness and patience while answering all of my questions was greatly appreciated.

In addition, the timeframe to receive the dumpster was much quicker than I expected and their online service dashboard made accessing information and scheduling the return/pick up super easy!

They gave me a great price for the first rental, second rental they over priced the dumpster by 500$. I should of said no. Then they were supposed to pickup the dumpster on Monday. After 3 rainfalls they picked up the dumpster on Friday. The rain made my dumpster over weighed. Now the guy Adam who was my account rep will not respond to my messages. They charged me 500$ for an over weighed dumpster after they refused to pickup the dumpster for a week and allowed the rain to fill my dumpster. So long story short I paid 1000$ for a 15 yard dumpster filled with insulation and sheetrock. Adam will not return my calls. So help me god of i ever see anyone that works for that crap.company there will be a fight. You have been warned

We had a delivery scheduled between 6am-6pm on a Tuesday, and when the dumpster wasn't delivered on the scheduled day, we reached out to get an update. We didn't hear back from our sales rep so I called the office twice the next day and both times they weren't able to give me any update or reason for why the dumpster was delayed, resulting in a delay for our project. By the third call, I was told it would be delivered on the third day but couldn't trust that it would actually show up after the poor communication. Discounts and apologies were offered, but the lack of communication was a deal breaker as our project is now 2 days behind schedule.

Everything that was discussed was done precisely and with quality.

My project was not easy but they worked with me and that made it easier to finish my project thank you!

Our dumpster was delivered on time and in the correct location. Company representatives communicated clearly and were always available to answer question and keep us informed.

Very easy to use, helpful clear website and people. Literally my only issue was a mix up on the pick up date. But I called and they got it taken care of, it just took a couple of days for the local company to get on it. But the Dumpsters.com people were fantastic. I would recommend highly.

I have been using these people for a few years with my little 2 yard Dumpster and just had them drop off a 30 yard for some clean up. I'm pleased with how both dumpsters are handled. Easy to get easy to pickup and great people to deal with.

Our Company works with TJ Stewart from Dumpsters.com, and he always makes sure our Dumpsters are on time and can get communications faster to dispatch than I ever could. I like clean, and efficient, and that is how TJ works. This is our busy season, and it feels good knowing you have someone trustworthy and reliable to take care a major part of your work. TJ is that person.

Totally hit it out of the park
Great communication
Timely
Value

The area that the Dumpster was placed could have and did do serious damage to the asphalt. As residental customer we did not know that this was a risk placing the dumpster. When they picked up the dumpster an approximate 4 foot by 4 foot area in the asphalt buckled as the dumpster was dragged approximately 17 feet creating a major pothole in our driveway. Customer beware - if it isn't a good place to put a dumpster, they will put it there anyway, not advise you that it isn't a good spot then tell you too bad that Company is not responsible for any damage per the contract if it causes damage. The damage to the asphalt when it buckled under the weight when it was dragged far exceeds the cost of the rental.

Ian and the folks at Dumpster.com were communicative and helpful when we inquired about dumpsters for our rental remodel. They had the lowest rates by a landslide and were personable and friendly.

Dumpsters.com has a terrible business model that leads to costs being much higher than expected. I live in a busy city and scheduled for a dumpster deliver so that I could clear the street for the truck to get in. I told them specifically not to come super early in the morning, because the street would be full of parked cars. They came 5 hours before the scheduled delivery time and could not complete attempt. It is a scam to get me to pay more for the "failed attempt". This happened 2 times and customer service was super slow and very unhelpful. Find a local place that does the delivery instead of using Dumpsters.com.

Always a fast, professional, straightforward reservation process. Fair price and prompt digital drop and pick ups. I use them everytime.

I am so disappointed at them. Looking through the window, the driver was going around and around our street. I came up to him and told him what was the problem? He said I will go around the street again to come from the other angle; I said OK, but you are perfectly fine to drop the dumpster; it will be right in my property even if you don't enter my property. He said: No I will come from another angle. Waiting for him to come back (our street has two entrance or exits), he never showed up. Two days ago had snowed, but the roads were very clean. I called "the customer service" and a girl (from the voice she sounded very young). I told her that the driver lied to us and never came back. She told me that your property was not cleaned. There was barely 0.05in in the ground. I replied that it was a clean area and as a matter of fact, the driver did not have to enter my place; he could have dropped it very easy just by staying at the street and if that was the case why the driver did not tell us? She was extremely rude. I asked for a supervisor...she said I am the supervisor. They took $157.00 form my credit card. I told her this is stealing my money. She did not care.

TJ introduced me to the enterprise account and has been awesome about helping me keep track and schedule all of the dumpsters we order at my place of business. He's quick to respond to my requests and goes above and beyond to make sure my preferences are met.