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Rated 5 out of 5 stars

Extremely happy we stumbled upon a flyer for DUI Care as the process in CO is complicated, filled with red tape, and no one at the DMV or in the court system is in a big rush to help clarify the s... See more

Rated 5 out of 5 stars

Jenny was super knowledgeable and helpful getting me started with alcohol classes, SR22 insurance and the interlock. She was patient and kindly answered all of my questions. After speaking with Jenny... See more

Rated 5 out of 5 stars

I waited too long to get in contact with duicare. I wish i had contacted them months ago. Ryan provided me with really useful information and helped me take the next steps to getting my life back on t... See more

Rated 5 out of 5 stars

Charity was just swell -- polite, thorough (like, really thorough), friendly, and supportive. She didn't make me feel like a crook; instead she'd say things like, "We're going to get all this done". I... See more

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4.1

Great

TrustScore 4 out of 5

158 reviews

5-star
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Rated 5 out of 5 stars

5 Star Service

Was helped by a gentleman by the name of Ross. He was very helpful and had the knowledge of the information I needed in order to take care of some of the DUI requirements I want to complete before I get convicted with a DUI. Hopefully with his help, I will look proactive about the situation in the eyes of the DMV and Judicial system.

21 August 2019
Unprompted review
Rated 5 out of 5 stars

Super helpful

Super helpful! Ryan was really awesome and helped me figure out exactly what I needed.

20 August 2019
Unprompted review
Rated 1 out of 5 stars

DUI care

Didn’t get the information I needed.

5 July 2019
Unprompted review
DUI.org logo

Reply from DUI.org

Jeff,

We are sorry to hear that you are dissatisfied with your DUICare experience. A member of our team will reach out to you within the next 24 hours to discuss what went wrong, and what we can do better.

Rated 5 out of 5 stars

Nicole was a great help and very…

Nicole was a great help and very informative today. I really appreciated how she shows so much care and was able to direct me when I felt lost and afraid. Nicole is a great asset to your company.

3 July 2019
Unprompted review
Rated 5 out of 5 stars

Customer Service and Company Ethics are Unbeatable!

They will advise you for free, put you in touch with all necessary resources to complete the process of a DWAI/DUI charge, and they actually care about their clients. I have never seen such ethical competency from a business before, and am highly impressed with the mission and morals behind this service.

I've never had a CEO of a company reach out with such personal regard to righting a customer complaint. After speaking with him, I am very confident this company opened with the soul purpose of truly helping people through these hard situations.

They are "super helpful" and respond to your query almost immediately, their call center staff is very friendly and understanding; but I did have an issue with their advice initially. I was originally misguided about the legal logistics involving DMV hearings, license restrictions/losses and the criminal vs DMV process of a DUI/DWAI, and after being referred to a lawyer In their network I was re-advised that in my situation, I did not need to buy insurance and interlock so soon.

However, after informing the company of my issue, the CEO of DUI Care reached out to me personally, asking what he could do to remedy the first review I left regarding the misinformation I had received. When I spoke to the CEO, he had informed me that immediately after leaving my first review he had already re-informed his employees about the logistics of DWAI/DUI cases, legal advising and not to try and push sales.

27 June 2019
Unprompted review

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