duelcash.com Reviews 109

Absolute scam, avoid.

They use Swagbucks as a driver for traffic and sign-ups and offer/offered a very lucrative bonus scheme where the higher the level you reach the better the reward. Getting to level 2 is the first aim to which they reward 1,000 SB (works out roughly £10)

Next level up, level 3 the rewards get far better. Level 3 is 2500 SB (so another £25) and so on.

Trouble is, they let you reach level 2...theyre ok paying you 1000 SB (£10) as you've spent this much to get there, as you have to win paid games to get up the ladder. Then after that your wins come to a dramatic halt. You start noticing youre losing pretty much every single game, even when posting excellent scores in i.e. Solitaire.

First couple of days I did ok, got myself to level 2 all going fine, still winning a few games, reachign 75% of the 100% needed for next level, 5 more games I need/needed to win then Duelcash have to pay my 2500 more swag bucks (£25)...

Bang, wins came to an absolute halt...100% losses for my last 100 or so games...

Youre supposed to be matched up with players of your level. i.e. a beginner would face a fellow beginners. Suddenly whilst checking my results of games I was posting I was noticing I was being beaten by players who had ike 40,000 games under their belt....DEFINITELY not beginner/level 2 players???

I was also noticing even when I posted near perfect scores on their Solitaire game, one of these players would just coincidentally hit an even better score...absolute joke.

These players are either fake bot players or I am being paired up against players far higher level than me.

The sites explanation of their "fairness" reads...

====================================
"Our primary goal is to provide a fair and enjoyable gaming experience for all players. To achieve this, DuelCash® employs a unique matchmaking system that ensures players are matched with others of similar skill levels.

The matchmaking system takes into account various factors when pairing players:

Amount of money won or lost (win ratio)

Number of games played

Performance in specific tournament types

Average or above-average scores

Availability of opponents with similar skills

Other relevant criteria

By considering these factors, we aim to offer an optimal gaming experience that is both challenging and entertaining."
===========================

Then why am I playing players clearly levels and levels above me???

I have queried this to support, as expected no reply.

Steer clear, scam, fraud, waste of time...

UPDATE

My latest loss came to a player whose stats are

Played 39,082 games Winnings £8631.54

Seriously? How on earth am I matched with this player? To have won so much they must be a good 30+ levels above me.

If I could give 0 stars then oh boy I WOULD!!! THEY NEVER PAY OUT ANYONE! I’ve been waiting 4 months and still nothing. Just the “it’ll be sent within the next few business days” BS. And guess what? They removed PayPal as a withdrawal method now, with no notice to their users who already have pending withdrawals to their PayPal! It’s a complete JOKE of a SCAM! Their support is NOT 24/7, they DONT PAY.. STAY AWAY! It blows my mind they are still able to operate and promote their site everywhere. Terrible service, disgusting company and awful people! No way around it! I got all the evidence to support my specific case as well. Including evidence of them going against their own terms of service agreement!!,.. OH and if they comment on here saying “my account was banned for cheating or being unfair” it’s even more BS cause I only played bingo… I WOULD LOVE to hear how someone can cheat on a game when this site is the one that generates the numbers and columns for my bingo games !! LOL

I've been waiting for withdrawal for several months. The support has said it will be taken care of in a few days for months and months (literarily 7 months).
My advice would be to avoid this site, it is a complete SCAM. Also if you have this same experience, help me spread the word so this does not happen to the next person!

Good for fun, but not for money. After 8 months playing, I do the the withdrawal for my USD 1100 earned, via Paypal. The FAQ say that the process take "5 to 7 business days". After 2 weeks, I write to support and they requested personal information and a video of me playing a game making a big highscore... I send all, and after 2 more weeks nothing happens. New ticket so Support, with 2 months of messages saying "sorry for the delay", but they never paid me.

I wish I had checked this website before I deposited my money. I cashed out my winnings months ago and I'm done waiting. These crooks need to be sued but obviously nothing will come of it since they're in another country!

i deposited 40$+ and won over 100+ and tried withdrawing 70$. They said it should be processed within a few business day and its been a week. Takes 2+ day for a response. This site is way too fishy. Hopefully they actually send the money so i dont need to chargeback

Complete and utter scam. Allow you to win first few games and then match you with bots, so no matter how well you play, you will always lose.

Like so many others I say this is fraud.
I requested a withdrawal over 10 months ago and have got nothing except the same replies that it won't be long, or it will be sent in the next few days. The good reviews must be entered by duelcash themselves.

I played there about a year ago and after running into some luck (and A LOT of playing...between 50-150 games per day) after 3-4 months I was up almost $400 in my accout. So the problems came when I attempted to withdrawal half of it. First they went silent for nearly two weeks before I started complaining. Then they began requesting documentation that I was very uncomfortable giving to them (but eventually did)....then I got a notice from them saying i was banned for cheating and my funds would be frozen. They even threatened legal action against me. I was furious knowing that hadn't cheated and that they were doing just that to me.

After numerous back and forths and them even saying they'd allow me to stay but would keep my funds, I said FU and left. I reported them to the Better Business Bureau® and never looked back.
Of course a few months later they contacted me and told me my account was reestablished and welcomed me to come back (screenshot attached)...no apology, no explanation...nothing. It took me several months before I'd log into my account to check it out. I was shocked to se that my funds were still there. I thought, wow, maybe they've seen the error of the ways. So I started playing again for a month (50-150 games per day) and decided, I better withdraw some of these funds before they go and lock me out of my account again. So, about a month ago I requested a $300 withdrawal and was told it could take up to 3-5 business days. Well, here we are again. After multiple messages back and forth and everytime being told they will process my refund in the next few business days...24 business days later they still have my money.

They are a complete scam and fraudulent group of people. They now have monthly tournaments for a handful of games that are paying out around $1000 to the top three winners. I was in the top spot with just hours remaining and a lead on 2nd place by a couple hundred points (these tournaments paying out on the number of times you play, not the scores you obtain)...sure enough in the last couple of hours I saw about 5 players point jump hundreds of points knock me down to 6th place. Meanwhile I played the entire time.

Then I started looking more closesly and discovered 6 players placed in the top 10 of 4-5 of those tournaments...not humanly possible. Not even bots could do so.

I realize they reinstated my account because they needed players like me to make them money since they keep 1/3 profit from every game. If I'm playing 100 games per day @ $1 entry fee, they receive $30 per day in fees...that's nearly $1000 per month. But these people are so greedy that they're going to try and keep my winnings on top of that.

btw...DuelCash creates fake reviews here & responds to complaints saying the player was flagged for fraud (& that's why it took so long). That is exactly what they do though. They send a bogus claim of fraud and cancel your account (keeping the winnings...not returning them to the players...which is what should be done if there was actual cheating) They asked me back cause they knew I didn't cheat, but clearly they're too greedy and corrupt to payout. can't wait to see their lying response to my review!

responses to withdrawal inquiries:

My question
Hello, I made a withdraw request about a week ago and have not heard or seen anything regarding it. Can you provide me with an update or a location of where I can check the status?
06/04/2023 05:42

Answer
Hi, nice talking to you, your withdrawal(s) will be processed in the next few business days. Sincerely. DuelCash Fraud Department.
06/04/2023 14:51

Inquiry on April 12 2023
Answer
Hi, it has been a pleasure talking to you today, sorry for the inconvenience, I am working on your case so it won't take much longer and when it is resolved you will be notified through this medium. I am at your service. Sincerely. DuelCash Fraud Department.

Hi, nice talking to you, your withdrawal(s) will be processed in the next few business days. Sincerely. DuelCash Fraud Department.
14/04/2023 13:15

My question
I believe we are at 20 bus days since my request to withdraw...That's 4x times longer than the maximum time I was quoted.
18/04/2023 21:41

Answer
Hi, it is a pleasure to speak with you today, this is due to the high demand we have in withdrawals that are manually verified for each one of them, this delay is temporary as we are working to increase the staff of the fraud department and thus improve the waiting times in the transmission of withdrawals, as they are not an ordinary transfer, as we work with financial institutions that require certain information in each of the payments that are sent, do not worry, you will receive your withdrawals as soon as possible, we appreciate your patience and understanding. I am at your disposal. 
Yours sincerely. DuelCash Fraud Department. 19/04/2023 10:40

Whenever I come across a website like this one that claims to give away cash prizes, I immediately get suspicious because the offer sounds too good to be true, don't you think? But now that I myself have walked away with a few prizes of my own, I can confidently say that this is the real deal. I had no issue when it came to withdraw my winnings and If you find yourself to be skeptical about this, then I strongly suggest that you give it a try because there is nothing to lose by doing so.

Fraud site!!!! Have been waiting for my withdrawel for 1,5 year. Nothing happen. they type same stuff every time "your withdrawel will be processed in the next few days".. And when I type that I´m going to report them to the police and they are fraud asses they deleted the entire messages history on my account, and when I contact them again to say that I got screen saves on it so I have all the things I need for the police they block my account. So I hope all of them get a long long long time in prison.

Waiting 5-6 months for my withdrawal, same experience as others!

Even their reply is a lie, I wouldn't know how toplay unfairly! you pay your entry fee and play a game?? And, my account has not been terminated I was on there this morning looking at their endless replies to me telling me they are looking into my withdrawal!

Like plenty others here recieved small amounts early on. Had a witdrawal for £350 pending for last 6 months with usual support answers of "hi my name is Federico i'm dealing with your request and will be completed in a few days." Now cant even get on site as contains infections(url:Phishing) and deceptive content. My advice is stay well clear

Don't believe the people who are saying they have got the money. I don't believe them. After 9!!!! month I still have no money. Now they want to have my ID again. Ian so tired of them. Don't give them any money!!

DuelCash has been an excellent place to play and win. The gambling rewards used to be better, but I think the higher frequency of free tournaments more than makes up for that. Freerolls are $0 entry cost tournaments where you can win thousands of dollars without spending a dime. You can also withdraw your winnings at any time. While I can no longer access my DuelCash account from my primary location, I still receive the newsletter and they never seem to stop working to improve the experience. As for why I can't access my account (from this location), it's because DuelCash is licensed as a legitimate gaming platform. From what I understand, my location cannot be allowed on their servers, per the stipulations of that license. Prior to the acquisition of the license, I withdrew my money at DuelCash with no problems.

DuelCash has been amazing. I joined without hope and am amazed at the income potential it has. I love the daily free freerolls. I love gambling and winning by playing. waking up every morning and getting a notification that you have been paid is amazing. The fact that you don't rely on rain to level up is the best thing. However, it will be a help when it is achieved. The admins are great. The Telegram group is crashing daily. So much to do in such a short time. You forget to leave the site to earn elsewhere. I haven't hit the rakeup bonus yet, but I'm guessing it will be great. I love the competitions and the site is very easy to use. Looking forward to the release of an app.

DuelCash Games has to be the best online gaming site I have ever played, they have many competitions, rebates, very generous tips, the chat room is fun and exciting, there are nice people to meet and the staff at DuelCash are very nice people and very helpful. All the time I give them 5 stars in over a year. I haven't had any problems, thank you DuelCash for the great opportunity!

I joined Duelcash some time ago, and after a very short time I decided to stop using them and leave, but there isn't really a terminate my account button/action available.

Nonetheless, that doesn't really matter as Duelcash are a spam company. I blocked their email when I continued to receive unwanted marketing emails, and it just comes from a different email address. I have about 70 emails from Duelcash in my spam folder, all from different email address trying to circumvent the blocking of their email.

Avoid Duelcash at all costs, unless you like spam!

Play only for fun and do not deposit any money, because they dont pay out nothing if you try to make a withdraw. If you win alot you will be kicked out and the money will be lost for ever. They should be ashame and behind bars.