Relationship between company and customer not a problem for these guys. Daily live on ticktock and customer service replies within two days. Products, not yet beaten, ive personally used auto... See more
Company replied
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See what reviewers are saying
Decided to try out a mystery box after seeing duel pop up on tiktok. All i can say is wow great value for money. Snow foam has nice thick suds. Interior detailer works wonders. And nitro is the star o... See more
Company replied
What a great job these products do ! After pre washing and snow foaming my car I applied duel polymer sealant then hybrid oxide layered over the top then finally applied profile tyre and plastic dr... See more
Company replied
Evri really let Duel down but they (Duel) did respond quickly to my messag about the order. Evri had failed to pick their orders up for a number of consecutive days hence the delay to my receiving th... See more
Company details
Information provided by various external sources
We are dedicated to giving you the very best of detailing chemical products and accessories, with a critical focus on customer appreciation and incredible service. Officially launched in 2020 by Sam Fallows and Lee Turner after a long testing and development period in which we developed and created a range of automotive detailing products that we feel are worthy of our brand. The impetus to turn hard work and a love for all things cars, especially detailed cars into a booming online brand have fuelled us to get this far, and we can't wait to see the brand and Duel community grow!
Contact info
Unit 4.6, Tameside Industrial Park, m34 3qs, denton, United Kingdom
- 0161 549 9303
- help@duelautocare.co.uk
- duelautocare.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery
Ordered goods 1st July and I'm still waiting its telling me its at the depo?? its now the 11th July EVRI absolute joke they lost my last order hence me ordering again. This courier will is give you guys a bad name... I love your products though....!!!
11 July 2023
Unprompted review
Evri let them down but Duel did communicate with me
Evri really let Duel down but they (Duel) did respond quickly to my messag about the order. Evri had failed to pick their orders up for a number of consecutive days hence the delay to my receiving the products. Duel have said they are no longer using Evri for Tiktok which is good as it really did take a long time for the order to arrive.
2 July 2023
Unprompted review
Everything spot on!
Quick and east delivery. Ran into some issues with but the support team sorted in within hours. Products are 10/10 also. Definitely going to he ordering again!
22 June 2023
Always happy to help and give you great…
Always happy to help and give you great advice and as always quality products
29 June 2023
Reply from Duelautocare
Thank you so much for taking the time to provide us with your thoughts. We look forward to your future custom.
Team Duel
Reply from Duelautocare
Thank you very much for the great feedback.
If you haven't already make sure you sign up to our Email Newsletter.
Team Duel
1st class product
Does exactly as it says on the tin, delivery was on time and my car is gleaming inside and out. 1st class product.
27 June 2023
Reply from Duelautocare
We are blushing with your kind words, thank you so much.
Team Duel
Superb products that are well priced
Superb products that are well priced, all their products work well together to give a superb wash and shine.
27 June 2023
Reply from Duelautocare
We are so pleased you loved your purchase and your car is now the envy of your street.
If you ever need any guidance we are always adding to our website guide section, alternatively give us a call.
Team Duel
Reply from Duelautocare
Thank you very much for your great review.
We look forward to your future custom.
Team Duel
Excellent service as always
Excellent service as always - great products and prompt delivery
18 June 2023
Reply from Duelautocare
Thank you Pete, for your feedback, it really does help our business develop.
Team Duel
Amazing love this product
17 June 2023
Reply from Duelautocare
Thank you very much for the great review and custom.
Team Duel
The products are out of this world…
The products are out of this world they’re some amazing items for sale, I highly recommend people who haven’t tried any of these I recommend they try them honestly their products are truly amazing I’ve tried more or less everything they have for sale and not been disappointed once, orders arrive on time no issues at all, all times are packaged extremely well,
Thank you duel for all the amazing items I’m 100% gonna be placing constant orders 😂
From your trustee buyer (chris) 🤣
1 June 2023
Unprompted review
Reply from Duelautocare
Well Chris, this has made our week and it has only just begun. Getting reviews like this truly makes us work even harder to bring the best products we can make to market.
We look forward to your future custom.
Team Duel
Easy website to buy from
Easy website to buy from, great quality products, delivery was quick.
24 June 2023
Reply from Duelautocare
Thank you very much for the kind review.
Team duel
Unreal!!! The best products
Amazing products! Couldn’t ask for better products to clean my motor!! Would definitely recommend to anyone who takes pride in a clear shiny car!
24 June 2023
Reply from Duelautocare
We appreciate you spending the time to leave us this great feedback.
Looking forward to your future custom
Team Duel
Reply from Duelautocare
We look getting reviews like this for Satin, thank you
Team Duel
Reply from Duelautocare
Thank you very much for the continued custom and support.
Team Duel
Fantastic service
19 June 2023
Reply from Duelautocare
thank you very much for the positive feedback
Team Duel
Smells lovely and does the job car…
Smells lovely and does the job car looks nice and clean will use again .
11 June 2023
Reply from Duelautocare
You certainly cant beat that clean look and smell.. thanks for the great review
Team Duel
I didn’t order this and you never got…
There was some mixup on my order and they had they called to clear it up
Which I appreciated
Problems with spam folders !!!
19 June 2023
Reply from Duelautocare
Thank you for your understanding, we really do appreciate it.
We look forward to your future custom.
Team Duel
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