Have shopped at Duck n Cover for years and years. Always bought XL size but the four hoodies that arrived I could only describe as medium at best. Complained and asked for return label as to resend wa... See more
Company replied
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See what reviewers are saying
Briefly handled item to discover it was too small then returned to the original packagining and mailed out, which cost £3! contacted by email saying they can't replace it for a bigger size or refund a... See more
Company replied
Purchased a pair of slim fit jeans my first time buying from Duck and Cover and was absolutely delighted at the quality I ordered another pair in a different colour the same day as the first pair was... See more
Company replied
Duck and Cover never let me down. Their clothing are a perfect fit for me and I have always bought from them ahead of all other brands. Very reasonable prices and their delivery is second to none. Fan... See more
Company replied
Company details
Written by the company
Considered detail. It makes all the difference. We take established styles and give them a contemporary twist in design and fabrication. We add a new perspective. A subtle enlightenment. All in the rich tradition of British originality. Never superficial, never just for show. Only to enhance and engage. A mark of distinction. A refined approach. A secret for those that know.
Contact info
116-118 Bury New Road,, M8 8EB, Manchester, United Kingdom
- 0161 839 6024
- ask@duckandcover.co.uk
- duckandcover.co.uk
4.0
Great
416 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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My order
Only 1 pair of jeans came with order there was ment to be 2 emailed them and just got reply there sending the other pair
6 May 2022
Reply from Duck and Cover
Please can you update the review once you have received the final order?
Thanks,
Jonny
I have had joggers hoodies Jeans and…
I have had joggers hoodies Jeans and all have been really good
4 May 2022
Reply from Duck and Cover
Thanks for the review Lorraine.
Jonny
TOP SITE.GREAT GEAR
fantastic clothes been wearing D&C for years...usually a deal on the go if you use there site directly..
4 May 2022
Reply from Duck and Cover
Thanks for the review Chris, you're right. We're always looking at getting the best deals to our customers.
Jonny
First class communication
First class communication, super fast delivery, an excellent purchase experience.
3 May 2022
Reply from Duck and Cover
I appreciate you taking the time to review us Peter.
Many thanks,
Jonny
Duck and Cover Good quality clothing at affordable price
Great quality clothing bought alot of clothes for my boys fit well and look lovely on.
Easy to use website and very fast delivery .
Would definitely recommend them .
3 May 2022
Reply from Duck and Cover
Happy you're pleased with the service Evey and thanks for doing this review.
Jonny
Reply from Duck and Cover
Many more to come Darrington!
Jonny
Reply from Duck and Cover
HI Geoff, by any chance did you speak with our customer service team with regards to a faulty item? This is something we could look into for you.
Many thanks,
Jonny
Quality items and great prices
Quality items at great prices, happy customer, that’s why Duck & Cover are one of my ‘go to’ outlets
6 April 2022
Reply from Duck and Cover
Appreciate the comments there Bernie! Have a good one.
Jonny
Reply from Duck and Cover
Thanks Aubrey, great review.
Jonny
Reply from Duck and Cover
Hi Darren,
We appreciate you taking the time to review our service. Thank you.
Many thanks,
Jonny
Quality clothing at good prices plus a…
Quality clothing at good prices plus a fast efficient service.
5 April 2022
Reply from Duck and Cover
Hi Callum,
We do try! Thank you for the review.
Many thanks,
Jonny
Reply from Duck and Cover
Hi Mr Steele,
Great review! Thanks.
Many thanks,
Jonny
Reply from Duck and Cover
Hi Simon,
Thank you for reviewing us.
Many thanks,
Jonny
⭐️⭐️Great item, Great Price, Great Service, Many Thanks⭐️⭐️
⭐️ As always D&C offers top quality clothing for a great price ⭐️
4 April 2022
Reply from Duck and Cover
Hi C,
Great review, thank you!
Many thanks,
Jonny
Great service and quality…
Great service and even better quality (so good I ordered 3 of same jacket in range of colours). Prompt refund of wrong sized items too. All round winner!
30 March 2022
Unprompted review
Reply from Duck and Cover
Hi Roy,
We're pleased you like the product and service. Thank you for the review.
Many thanks,
Jonny
Disappointed with the quality and style of recent purchases
I have been purchasing D&C clothing for a very long time (15 yeats) but have to say Ive been very dissappointed with the quality of the last couple of items. Definately not the same quality as previous goods. I know the company has been sold to another clothing brand company. But please retain the quality of fabrics and styling that was there previously. We can all buy average quality clothing elsewhere at half the price. It would be such a shame to loose the good stuff.
14 February 2022
Unprompted review
Reply from Duck and Cover
Hi Sally, I have requested more info so I can look into your situation. Can you please follow the steps?
Many thanks,
Jonny
Reply from Duck and Cover
Hi Pankaj, thank you for reviewing us!
Many thanks,
Jonny
Still waiting after 10 days with no…
Still waiting after 10 days with no communication. Lazy People doing business!!!
11 February 2022
Reply from Duck and Cover
Hi Praveen,
I would like to thank you for reaching out. Looking into your order, it was raised on the 5th (a Saturday) and delivered on the 12th. We have 5 working days to get the order to you on the shipping type you applied at checkout.
Whilst we missed this by 1 day, which I can only apologise for, it was most likely Royal Mail with a delay. Also, you will have been sent an email giving you a link to check the status of your order.
Your order is complete, may I ask you to please review us based on the current situation. If you need to get in touch with us in future, please visit the contact us page on our website.
Many thanks,
Jonny
Great Stuff with style
8 February 2022
Reply from Duck and Cover
Thank you Brian for making a review :)
All the best,
Jonny
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