I just started with this software, but I already see that its way ahead of what I was using till now. As experienced Ebay seller I can recommend this tool, it has all advanced features that speed up l... See more
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See what reviewers are saying
I'm a relatively new DSM member thus naturally I do have questions from time to time even though their blog and other knowledge resources are extremely rich in content and are easy to read and learn f... See more
Whilst I haven't joined DSM yet (I will be joining today), My experience so far has been positive based on a few observations. Staff have been very supportive and answered all my questions pr... See more
Just about the worst support ever. They literally disconnect the chat and stop replying when they don't know the answer to your question. When asking for a refund, they'll do anything to try and n... See more
Company replied
Company details
Information provided by various external sources
DSM Tool is a innovative All-in-one Dropshipping Platform, allowing sellers to automate their eCommerce business and make money on Auto-Pilot.
Contact info
Israel
- dsmtool.com
3.6
Average
121 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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the worst app ever seen before
the worst app ever seen before.
not working at all.
customer service does not respond.
they do not refund customers according to their terms of use.
don't trust them .
22 May 2020
Unprompted review
WASTE OF TIME
WASTE OF TIME - Avoid at ALL Costs
Tried to use this for the second time in my ebay career. My first attempt was about a year ago when the site was RIDDLED with bugs - i see nothing has changed in 2020
Problems came when trying to auto-list to my ebay store from various websites (walmart, target, etc). Kept getting an error that my ebay account was not connected...My ebay account was VERY obviously connected already - i saw my ebay feedback on the dashboard of DSM.... but whenever i tried to use the "List in DSM" tool on walmart.com for example i got the same error message.
Tried this multiple times, tried logging out and in again, diff browsers, etc... not feeling impressed by the "#1 Dropshipping Tool online" Total #1 Waste of TIme!
Just glad i had the free version - i feel bad for the suckers that end up paying these clowns.
17 April 2020
Unprompted review
They do not refund the money that you…
They do not refund the money that you paid for the service, when the service did not work, an unfair company,by the way the first three good reviews here from their owner and staff, I do not advise
26 March 2020
Unprompted review
This company is a Joke
This company is a Joke! Organized and run by scam artist. Subscribed to use their tool and the pictures end up being super blurry. How do you sell an item online with blurry pictures? I asked for a refund and was given the run around by their horrendous customer service.First they say it's my fault, then it's the site I am using fault. They would not give me my money back and are refusing to cancel my subscription even though they advertized as cancel any time no strings attached. PLEASE DO NOT USE THIS SERVICE EXCEPT YOU FANCY THROWING YOUR MONEY AWAY! IT'S A TRAP!
26 March 2020
Unprompted review
Their auto orders do not work
I wouldn’t recommend to anyone. They have no support. Their auto orders do not work as advertised. It’s been long time asking them to fix it and they do not reply I have been their customer from long time. But had bad experience. Just stay away
15 March 2020
Unprompted review
Reply from DSM Tool
Hi Billy, we are sorry to see that you've had bad experience with our platform. Which orders automation do you refer to? There are two automation features, one of which is a bit older and might work not as well as expected due to it being an older system that is being less maintained. In any case, we would love to see you again using DSM Tool, and we hope you see that even when it takes longer - we give service and we CARE aboutyour experience
Just gave up
Kept showing a lot of items as unmonitored, could not get any support, just gave up and went to other app.
10 October 2019
Unprompted review
Reply from DSM Tool
Hi Paul, this is truely awful! If you are not able to import the existing products of your store, we have a 24/7 support team that can help you do that. Please write us via the website's chat support, we're here to help!
Great app for dropshipping
I've been managing my business with this app for a long time now and it's just perfect, adding suppliers and features all the time, very convenient to use, kind and helpful customer support team.
Highly recommended!
2 October 2019
Unprompted review
Great eBay dropshipping platform
Great professional tool for dropshipping to eBay
2 October 2019
Unprompted review
Awesome Software
I work with that software since 2017, for me it is the best dropshipping software that exists.
2 October 2019
Unprompted review
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