Drwatchstrap Reviews 

485
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom watch straps, noting that the premium materials and fine workmanship consistently exceed expectations. Consumers highlight the thorough communication and friendly attitude of the staff throughout the ordering process, ensuring that every specific measurement is completely accurate. Some reviewers were not happy with certain isolated aspects of their overall purchases. A small group of people mentioned receiving incorrect sizing specifications or experienced issues regarding material durability and subsequent customer support resolutions. Additionally, a few buyers noted limitations in previewing materials beforehand while trying to find proper replacements for luxury timepieces.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with the custom leather and alligator... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional... See more

Service

Customers had positive experiences with service, frequently highlighting exceptional communication and... See more

Customer service

Users describe positive interactions with customer service, highlighting that the support team is attentive,... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally thorough when guiding them through sizing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

For my wife’s Cartier, I ordered an alligator watch band from DrWatchStrap and about 4 weeks later it arrived in my mailbox. The staff followed up after I ordered and walked me through re-measuring... See more


Company details

  1. Watch Manufacturer
  2. also in
  3. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(485)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service and product

Amazing service and product! I have been searching for a strap for my roadster for years now and finally came across the Dr. and I tell you what, he did not disappoint. Will definitely be back for more! Now I want extra straps for all my watches

19 March 2026
Unprompted review
Rated 5 out of 5 stars

The BEST Cartier straps

I had a hard time ordering straps for a Cartier Santos 100 which needs a unique connector for the lugs. Dr Watch Straps makes straps with the connector and I also ordered another strap for a Cartier tank. Teresa was very thorough in ensuring I was selecting the right strap models and getting my own wrist measurements for the perfect fit plus the strap color and pattern. Shipping was fast and I received the straps hassle free and they mounted perfectly on my watches. Absolutely will order again!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Delivery very quick and seamless. Band quality is great and everything needed to put the new band on included!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Best in Class

I am exceptionally pleased with my custom made leather watch strap from Drwatchstrap. The attention to detail about my purchase and customer service rendered was best in class; the communication during the order process was outstanding. Highly recommend using this company.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful watch strap

Beautiful watch strap, extremely well made. After sending pictures and measurements the manufacture was quick and shipping was fast. Couldn't be happier with the product and all of the customer support interactions. Their website is in my favorites and when I need another this is where I'll order from!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The team was very attentive to make sure that I had the correct measurements for the strap. It was of high quality and fit my watch perfectly. It also came with the tools to replace the watch strap. I'm pleased with the result and the process.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

One of the best client services I have…

One of the best client services I have ever encountered. They were very attentive, asking the right questions, helping me to make sure I choose the right watch band, especially since it was a gift, and not my watch. They sent pictures of the materials that were best suited to my description and request, making it really easy for me to go through the process.
100% recommend working with them. As for the final product, great quality work and materials. My friend was really happy when she received the leather band as a present for her vintage watch.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

I am delighted that I found Drwatchstrap!

I am delighted that I found Drwatchstrap. Their professionalism and attention to detail is excellent. Having chosen the strap I wanted for my Cartier Santos Galbee, the team at Drwatchstrap communicated with me to ensure that every detail and measurement was correct before producing the strap. I highly recommend Drwatchstrap!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding quality and Customer service

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service.
It arrived pretty quickly once we went over the details and agreed on the correct sizing and look.
The customer service team was very detailed-oriented making sure that my strap would fit perfectly into my watch and expectations.
Packaging is also great. I will be ordering more straps for sure!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

F1 IWC Ingenieur Green Dial custom strap does not fit

I purchased a F1 IWC Ingenieur and needed a custom strap . I reached out to Dr Watchstrap and Teresa assured me they can make me a perfect custom strap . They charged me close to $280 dollars and 2 months later I received a strap that doesn't even fit my watch .
I have tried to give them an opportunity to fix the issue and they're ignoring my situation and won't respond. It's been a week without any resolution .

19 January 2026
Unprompted review
Drwatchstrap logo

Reply from Drwatchstrap

I apologize that the notch width of this watch band does not match the one we made for you. The IWC Ingenieur has many different models, which may explain the discrepancy. To resolve this, you can either send us your old watch band so we can create an exact duplicate, or we can issue a full refund. We sincerely apologize for the inconvenience. Alternatively, if you'd like us to remake the watch band based on the size you provided in the photos, we are happy to try again for you.

Rated 5 out of 5 stars

They're good

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little concerned about the quality of the leather and stitching but it turned out well, high quality and above expectations. Oh and they got the sizing right too, was custom to my specific watch model. Good communication. Very fast considering their location. Highly recommend. Would cost me a fortune to have a custom alligator leather strap made here in the US or the UK and it wouldn't look any different. Will definitely purchase again in the future. Many thanks

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Hard to find straps.

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were in constant communication showing me different colors and materials that I could choose from. I couldn't be happier with the final product. They even shipped a cleaning cloth, screwdriver, and extra spring bars. Top notch service.

17 December 2025
Unprompted review

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