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Drwatchstrap Reviews 

485
•
TrustScore 5 out of 5

4.9

Watch Manufacturer
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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom watch straps, noting that the premium materials and fine workmanship consistently exceed expectations. Consumers highlight the thorough communication and friendly attitude of the staff throughout the ordering process, ensuring that every specific measurement is completely accurate. Some reviewers were not happy with certain isolated aspects of their overall purchases. A small group of people mentioned receiving incorrect sizing specifications or experienced issues regarding material durability and subsequent customer support resolutions. Additionally, a few buyers noted limitations in previewing materials beforehand while trying to find proper replacements for luxury timepieces.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with the custom leather and alligator... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional... See more

Service

Customers had positive experiences with service, frequently highlighting exceptional communication and... See more

Customer service

Users describe positive interactions with customer service, highlighting that the support team is attentive,... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally thorough when guiding them through sizing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

For my wife’s Cartier, I ordered an alligator watch band from DrWatchStrap and about 4 weeks later it arrived in my mailbox. The staff followed up after I ordered and walked me through re-measuring... See more

Company details

  1. Watch Manufacturer
  2. also in
  3. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.

Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(485)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Cartier leather straps

Made leather straps for my Cartier bracelet. Excellent customer care and extremely easy to work with. The straps are perfect, shipped quickly; seamless transaction. Thank you!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Cartier Santos Galbee replacement…

Cartier Santos Galbee replacement strap. Great service, excellent communication and a very good quality product. The only company I could find to supply the correct product that wasn't extortionately expensive as Cartier itself!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Most Terrific Customer service rep ever!

Had Teresa, the most terrific customer service rep ever! She went way over and beyond to ensure that my order was perfect. She was very patient precise, detail oriented and very professional at all times. I ordered a custom-made watch strap for a Vintage women's Cartier Tank. Very satisfied with all aspects of this transaction. Highly recommend! A+A+A+

9 April 2026
Unprompted review
Rated 5 out of 5 stars

My new source for custom remborde style straps!

I found Dr. Watchstrap.com after looking around for a someone who could make slim, folded edge(remborde) alligator straps. My custom ordered straps just arrived and they are definitely worth the wait. Excellent communications throughout, a large selection of colors, extremely fine craftsmanship, and secure delivery. The quality of straps I received are at least the equal of other higher priced boutique strap manufacturers from Europe and other Asian countries.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Olive green suede best for Panerai

For my Panerai Luminor Titanium with tobacco dial the olive green suede strap turned out to be the best matching option, looks fantastic now. Great help from Teresa in veryfing the color as it looks different depending on the lighting conditions.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great service, quality watch straps, lovely packaging, friendly and easy communication. Highly recommend!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Replacing Hard to Find Straps

I needed replacement straps for a Cartier Santos watch with a special clasp. I bought this in 1980 (46 years ago) so one can imagine how difficult it would be to find a new replacement straps. Drwatchstrap was able to make a replacement in a timely manner.

13 February 2026
Unprompted review

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