Thank you so much to Dr Ghada Saad Shakir for her consultation and prescription for my chest infection. My husband quickly collected it from our local Pharmacy whom she had notified immediately. It wa... See more
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The initial questions were thorough. Dr was caring and knowledgible and very observant. Dr Anwan was very holistic and offered great follow up advice. No delays in prescription going to my preferred... See more
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Overall, I had a wonderful experience. When I developed a painful sore throat on a Sunday morning and knew my own doctor was unavailable, I searched online and found Dr Online. The process was simple... See more
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I had a consultation with Dr. Sundus Amin and was really happy with the experience. She was very straightforward, listened to my concerns, and prescribed medication that was right for me. I had b... See more
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Company details
- Home Health Care Service
- also in
- Child Health Care Center
- Doctor
- Mental Health Service
- Women's Health Clinic
About Dr.Online - Ireland
Written by the company
Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Written by the company
- Comfort and Versatility of Online Consultations
- Talk immediately with clinicians from various specialties, from the comfort of your home, through any computer, tablet or smartphone.
- The Best Doctors
- From general medicine to psychiatry, the healthcare professionals at Dr. Online are committed to the qualities that make you feel safe and supported.
- A Global Community
- Dr. Online is available in various countries and languages with community standards that help promote safety and a sense of belonging for everyone.
- Assistance in Multiple Languages
- Our global support is available with a dedicated team ready to help, regardless of your location or time zone.
Quick, Simple and Secure Scheduling
Consultations with Certified Doctors
We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients.
We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.
Contact info
Ireland
- info@dronline.ie
- dronline.ie
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Dr.Online - Ireland
Thank you for your feedback, Maire!
We’re delighted to hear that you had an excellent experience with our service. We truly appreciate your kind words and are grateful for your trust in Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Straight forward easy to book
26 September 2026
Reply from Dr.Online - Ireland
Thank you for your feedback, Katie!
We’re pleased to hear that you found the booking process straightforward and easy. We truly appreciate your kind words and are glad we could provide you with a smooth and convenient experience.
Kind regards,
Paulina Souto
Customer Service Representative
I was really sick and my friend…
I was really sick and my friend recommended me. I book the appointment then within 10 min doc call me and sort out my prescription.
Very good service and doctors
27 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Thank you for sharing your experience, Abid!
We’re very pleased to hear that you were able to book your appointment and speak with the doctor so quickly. It’s great to know that you found the service efficient and helpful, and we truly appreciate your kind words and recommendation.
Kind regards,
Paulina Souto
Customer Service Representative
Convenient healthcare when i needed it
I recently had an appointment with a doctor, and it was a quick and convenient experience. It was a Saturday, my GP was closed, and I had a high fever, so I couldn’t wait any longer.
I booked the appointment online and was asked to complete a questionnaire about my symptoms beforehand. During the appointment, the doctor also asked me about my symptoms and prescribed medication accordingly.
Overall, it was a very good experience. The process was simple, convenient, and efficient, especially when I needed medical attention outside my GP’s opening hours.
26 September 2026
Reply from Dr.Online - Ireland
Thank you for sharing your experience, Naila!
We’re pleased to hear that you found the process simple, convenient, and efficient, especially when you needed medical attention outside your GP’s opening hours. It’s great to know that you felt well supported throughout the appointment and that the consultation was a positive experience.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you for your feedback, Michael!
We’re pleased to hear that you found our service helpful and that you received a quick response. We truly appreciate your kind words and are glad we could assist you efficiently.
Kind regards,
Paulina Souto
Customer Service Representative
Thank you so much to Dr Ghada Saad…
Thank you so much to Dr Ghada Saad Shakir for her consultation and prescription for my chest infection. My husband quickly collected it from our local Pharmacy whom she had notified immediately. It was a lovely consultation and the doctor was very focused and lifted my spirits. I highly recommend your service. Kindest regards Frances Bowe
26 September 2026
Reply from Dr.Online - Ireland
Thank you for sharing your experience, Frances!
We’re delighted to hear that you had such a positive consultation with Dr Ghada Saad Shakir and that the prescription was promptly sent to your local pharmacy. It’s wonderful to know that you felt listened to and supported throughout the consultation. We truly appreciate your kind recommendation and trust in Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
I received good advice and am satisfied.
26 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Thank you for sharing your feedback, Magdalena!
We’re pleased to hear that you received helpful advice and were satisfied with your experience. We truly appreciate your kind words and your trust in Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you for your feedback, Josephine!
We’re pleased to hear that you were happy with our service. We truly appreciate your kind words and are glad you had a positive experience with Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Efficient and patient centred online doctor.
The initial questions were thorough. Dr was caring and knowledgible and very observant. Dr Anwan was very holistic and offered great follow up advice. No delays in prescription going to my preferred pharmacy and with no hassle to me. Will use this service again. Thank you.
25 September 2026
Reply from Dr.Online - Ireland
Hello Melissa,
Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that you found the initial questions thorough and that Dr. Anwan was caring, knowledgeable, and attentive throughout your consultation.
We’re also pleased that you appreciated the holistic approach, follow-up advice, and seamless prescription process with your preferred pharmacy.
It’s wonderful to know that you would use our service again. Thank you for choosing us and for sharing your experience!
Kind regards,
Adriana Pereira
Customer Service Representative
Doctor never called
I booked and paid for a phone consultation but the doctor never called. It's been over an hour, the whole time I had also joined the video call that was provided as a 'backup option' but the doctor never joined the call.
25 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your feedback, and please accept our sincere apologies for your experience. This is not the level of service we aim to provide.
We would like to clarify that, as stated on our website, phone consultations are only available for Irish telephone numbers (+353). Patients using a number registered outside Ireland should select a video consultation when booking.
We understand your frustration and apologise for the inconvenience caused. The appointment has been rescheduled, and the access link has been provided.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Very Accommodating and on time
25 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Hello Bernadette,
Thank you for your kind feedback! We’re pleased to hear that you found our service accommodating and that everything ran on time.
We truly appreciate your positive review and your trust in our service.
Kind regards,
Adriana Pereira
Customer Service Representative
Reply from Dr.Online - Ireland
Hello,
Thank you for your kind review! We’re pleased to know that you found our service quick and efficient.
We appreciate your feedback and are glad we could assist you when you needed us.
Kind regards,
Adriana Pereira
Customer Service Representative
Great service
25 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Hello Suellem,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our service.
We truly appreciate your trust and your positive review.
Kind regards,
Adriana Pereira
Customer Service Representative
Very prompt Sevice.
I put in a request for call from a Doctor and 10 min later I was talking to a lovely Kind lady Doctor and she sorted my Problem for me.
24 September 2026
Reply from Dr.Online - Ireland
Hello Margaret,
Thank you so much for your lovely feedback! We’re delighted to hear that you were able to speak with a doctor so quickly and that she was kind, caring, and able to help resolve your concern.
We truly appreciate your trust and are very pleased that you had such a positive experience with our service.
Kind regards,
Adriana Pereira
Customer Service Representative
Reply from Dr.Online - Ireland
Hello Elaine,
Thank you for your kind feedback! We’re delighted to hear that you found our service easy to use, fast, and efficient.
We’re very pleased that you were happy with your experience and truly appreciate your trust.
Kind regards,
Adriana Pereira
Customer Service Representative
A very Caring Doctor
Very satisfied. Dr. Naeem was very attentive, caring and understanding
18 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Hello John,
Thank you for your kind feedback! We’re very pleased to hear that you were satisfied with your experience and that Dr. Naeem was attentive, caring, and understanding during your consultation.
We truly appreciate your trust and your positive review.
Kind regards,
Adriana Pereira
Customer Service Representative
Dr. Hira Naeem
Dr. Hira Naeem was very attentive, listened to my symptoms and was able to give great advice about my up coming trip.
Highly recommend the service, quick, efficient and liaison with the Pharmacy was seamless
23 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Hello Ray,
Thank you so much for your wonderful feedback! We’re delighted to hear that Dr. Hira Naeem was attentive, listened carefully to your symptoms, and provided helpful advice regarding your upcoming trip.
We’re also pleased to know that you found our service quick and efficient, and that the communication with the pharmacy was seamless.
Thank you for your recommendation and for trusting our service!
Kind regards,
Adriana Pereira
Customer Service Representative
The prescription refill service is…
The prescription refill service is great. I had logged an appt through Laya and they were unable to help me online. This service is inexpensive enough I was able to book within 15 min of my unsuccessful Laya appt and still pick up my meds today. I highly recommend for folks new to Ireland or visiting who need a Dr on short notice. The whole process was great and the Dr extremely knowledgeable and detailed.
24 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Hello John,
Thank you so much for your detailed and positive feedback! We’re delighted to hear that our prescription refill service was able to provide you with a convenient and timely solution when you needed medical assistance at short notice.
It’s wonderful to know that you were able to book an appointment quickly, collect your medication the same day, and that you found the doctor knowledgeable and thorough.
We truly appreciate your recommendation, particularly to those who are new to Ireland or visiting and need access to a doctor quickly. Thank you for choosing our service!
Kind regards,
Adriana Pereira
Customer Service Representative
The attention of the doctor was good
The attention of the doctor was good, accurate and proffesional.
22 September 2026
Reply from Dr.Online - Ireland
Thank you for your feedback!
We’re pleased to hear that you found the doctor attentive, accurate, and professional. We truly appreciate your kind words and are glad you had a positive experience with Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
I am very grateful for the opportunity…
I am very grateful for the opportunity to be able to prescribe these pills, because I take them daily.
23 September 2026
Reply from Dr.Online - Ireland
Thank you for sharing your feedback!
We’re glad to hear that you were able to access the medication you need and that the service was helpful to you. We truly appreciate your kind words and your trust in Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
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