My order went great! Quick delivery and my 2024 win mini came in perfect condition. Only complaint is the person who received the package for me stated that packaging clearly stated what was inside wh... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I'm updating my review, there were some minor issues with the delivery of my package which were not Droix's fault. I posted a bad review and their customer support reached out to me to clarify the... See more
Company replied
I've been buying GPD products on Indiegogo several times, and 2 out of 3 were great. Recently, the cost has significantly risen, and I don't want to risk my hard-earned money. I researched on social m... See more
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I was on the hunt for the Ayaneo 3, and Droix seemed to have it in stock; however, I was very hesitant considering it’s my first time buying from here. After much contemplating what felt like forever,... See more
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Company details
Written by the company
Find the latest entertainment gadgets in UK and fast shipping Worldwide. Backed up with UK Support and Warranty. GPD, Beelink, Intel, One Netbook and much more! Learn More NOW!
Contact info
Kemp House, 160 City Road, EC1V 2NX, London, United Kingdom
- 07810661675
- support@droix.net
- droix.net
4.7
Excellent
421 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from DROIX Global
Thank you for your kind review! We're thrilled to hear that your purchase exceeded expectations and is working perfectly. Enjoy, and we hope to serve you again in the future!
Price was reasonable and shipping fast
Price was reasonable and shipping fast. Also has great customer service. Would recommend easily.
5 November 2024
Reply from DROIX Global
Thank you so much for your 5-star review! We're thrilled to hear you found our prices reasonable, shipping fast, and our customer service great. Your recommendation means the world to us!
Secure transaction.
31 October 2024
Reply from DROIX Global
Thank you for the 5-star review! We're glad to hear you had a secure transaction experience. We appreciate your trust and look forward to serving you again in the future!
Reply from DROIX Global
Thank you so much for your kind words and 5-star review! We're thrilled to hear you're happy with your purchase and the fast delivery. We appreciate your support and look forward to serving you again!
Fast delivery och excellent quality.
1 November 2024
Reply from DROIX Global
Thank you so much for your fantastic review! We're delighted to hear you were pleased with the fast delivery and quality of your order. We look forward to serving you again!
Fast delivery and excellent orderstatus…
Fast delivery and excellent orderstatus updates
31 October 2024
Reply from DROIX Global
Thank you for the wonderful review! We're thrilled to hear that you enjoyed our fast delivery and order updates. We look forward to serving you again!
Reply from DROIX Global
Thank you so much for your fantastic review! We're thrilled to hear you enjoyed the speedy delivery, your new device, and our website. Your feedback means a lot to us, and we're here anytime you need assistance. Enjoy your device! 😊
OneXPlayer X1 AMD
I ordered an OneXPlayer X1 AMD and use it as my mobile PC/Gaming Device.
The delivery was fine and i will order again by Droix thats for sure.
30 September 2024
Reply from DROIX Global
Thank you so much for your 5-star review! We're thrilled to hear that you're enjoying your OneXPlayer X1 AMD as your mobile PC/Gaming device. We appreciate your support and look forward to serving you again in the future!
I wasn’t really sure about DroiX but…
I wasn’t really sure about DroiX but I’ve heard some positive reviews online and decided to try it out to order the OnePlayer X1. I was honestly concern about shipping to Germany and thought it would be a problem, but surprisingly, it only took 3 days and everything was as I ordered. I look forward to my next purchase.
9 October 2024
Unprompted review
Reply from DROIX Global
Thank you for giving us a chance and for your wonderful 5-star review! We're thrilled to hear that your OneXPlayer X1 arrived quickly and met your expectations. It’s great to know we could provide a smooth experience for shipping to Germany. We look forward to your next purchase and are here if you need anything!
I ordered an GPD Pocket 3 with a stylus…
I ordered an GPD Pocket 3 with a stylus pen and have no big complaints. The order was really fast. I received my product from GB after just 4 days and It was also safely packed. I live in Germany. With the help of the tracking number, I was able to see quickly where my product was. If you have any questions, you get help immediately from the service team via mail or chat. Normally you get an answer in the evening. The GPD Pocket 3 works perfectly until now. The only point of criticism is the tax that is usually added to the purchased product. You don't really know exactly how much and when you have to pay it. Sometimes there are special offers on the site where the tax is waived from some regions. However, this is not so clear to the buyer. Nevertheless, if you have any questions, you will get help. That's why I still give them 5 stars and would recommend DroiX Global.
6 October 2024
Unprompted review
Reply from DROIX Global
Thank you so much for your detailed 5-star review! We're delighted to hear that you were pleased with the fast delivery, safe packaging, and our responsive service team. We appreciate your feedback regarding the taxes, and we'll work on making that information clearer for our customers. We're glad you're enjoying your GPD Pocket 3 and hope it continues to serve you well. If you have any further questions, feel free to reach out—we're always here to help
Delivery was much faster than expected.
Delivery was much faster than expected.
And of course price & product is just fine.
10 October 2024
Unprompted review
Reply from DROIX Global
Thank you for the wonderful 5-star review! We're happy to hear that the delivery exceeded your expectations and that you're satisfied with the price and product. We appreciate your support and look forward to serving you again!
No VAT fee upon delivery to Europe
Ordered my Anbernic rg35xx H with the delivery to Sweden and one of the things I was concerned about is a VAT fee upon delivery, as it sent from UK.
The item had a banner saying VAT is already paid for the delivery for both EU and US but was missing during some of the visits of the page. The console quickly arrived, no extra fee was charged, and everything was great.
9 October 2024
Unprompted review
Reply from DROIX Global
Thank you for your 5-star review! We're glad to hear your Anbernic RG35XX H arrived quickly and without any extra fees. We appreciate your patience with the VAT banner, and it's great to know everything worked out smoothly. If you need anything else, feel free to reach out!
Ordered my Win-Mini on a Monday and it…
Ordered my Win-Mini on a Monday and it arrived a few days later on a Friday and I've enjoyed my time spent on it. It a little setup to do for the spec overlays to display while I played some games. But the mini has been able to play every PC game in my library of Steam and GOG I've thrown at it, that I had to show it off to my son in amazement.
The keyboard and mousepad is what makes the mini standout in a crowded space of handheld PCs out there... It makes navigating Windows a breeze. Now I'm not saying you can write a novel on it, but switching apps and entering accounts and passwords is a breeze with my thumbs really reminds me of the old blackberry devices before smart phones came along. And playing games is very similar to playing on a Nintendo DS too.
Amazing machine!
30 September 2024
Reply from DROIX Global
Thank you for your fantastic 5-star review! We're thrilled to hear how much you're enjoying your Win-Mini and that it's handling your Steam and GOG games with ease. It’s great to know the keyboard and mousepad are enhancing your experience—it’s always fun when a device brings back those nostalgic Blackberry vibes! If you ever need any assistance, feel free to reach out. Enjoy gaming, and thanks for sharing your excitement with us!
Cool store
Nice store with a lot of enthusiast stuff. Got the GPD Win Max 2 which has been a little buggy to set up but seems to be working okay now. A very unique laptop.
27 September 2024
Unprompted review
Reply from DROIX Global
Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed our store and found the GPD Win Max 2 to be a unique addition to your tech collection. We appreciate your feedback regarding the setup process and are glad to know it's working well for you now. If you have any further questions or need assistance, feel free to reach out. Happy gaming!
Reply from DROIX Global
Thank you for your great review! We're glad you appreciated the updates on your package. Your feedback is much appreciated, and we look forward to assisting you again!
The best seller on that planet!
The best seller on that planet!
5*
A+++++
3 October 2024
Unprompted review
Reply from DROIX Global
Thank you for your amazing review! We're thrilled to be called "the best seller on the planet"! Your support means the world to us. We look forward to serving you again! 🌟
package arrived on time at destination
package arrived on time at destination. The item corresponds to the description made by the seller. I would say that I am satisfied
24 September 2024
Reply from DROIX Global
Thank you for your fantastic review! We're happy to hear that your package arrived on time and that the item met your expectations. We're glad you're satisfied with your purchase and appreciate your feedback!
Reply from DROIX Global
Thank you for your great review! We're glad to hear you were pleased with the packaging, fast delivery, and price. We appreciate your feedback and look forward to serving you again!
Great customer service and products
Great customer service and products, GPD Pocket 3 is amazing! They were quick to answer my email and get me set up
24 September 2024
Unprompted review
Reply from DROIX Global
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you're loving your GPD Pocket 3 and that our team could assist you quickly. Your support means the world to us!
GPD Win Max 2 with missing power supply
I bought a GPD Win Max 2 from Droix. The dispatch was very fast. The device only took just under 3 working days from London to Hamburg.
However, I would deduct one star. The packaging was opened and the power supply unit was removed. Presumably they wanted to replace it with a country-specific power supply - so in the end there was no power supply at all.
Update: Customer service contacted me without me opening a ticket. Apparently my EU power supply didn't fit in the packaging, so it was enclosed loose. It may have been lost at customs. They offered to send me a power supply unit (but this is no longer necessary). That is good customer service. Thanks for reaching out DroiX!
11 September 2024
Unprompted review
Reply from DROIX Global
Thank you so much for your 5-star review! We're glad to hear that you were happy with the fast dispatch, and we appreciate your understanding regarding the power supply issue. We're also pleased that our customer service team could assist you promptly. If you ever need anything else, feel free to reach out. Thanks again for choosing DroiX!
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