drmersclub.com Reviews 

288
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material, sturdy construction, and appealing designs across various items. Many people also highlight the efficient delivery service, with orders arriving quickly and in good condition. Reviewers frequently commend the customer service for being helpful, kind, and quick to resolve any issues, often going above and beyond. However, some customers also noted issues with orders not arriving or a lack of confirmation and tracking information, leading to uncertainty. A few other people also felt that sizing could be challenging, with some items being too small or requiring tailoring, and wished for a broader range of pant sizes to better accommodate different body types.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the high-quality materials,... See more

Quality

Customers consistently express high satisfaction with the quality of products, frequently describing items as... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that their clothes... See more

Order

Consumers generally express satisfaction with their orders, often praising the quality of items received and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

I been buying from Drmers club since Jan 2024, and usually buy one piece from each one of their drops. I got a variety of hoodies, sweaters, knits and one pair of pants. Shipping always went well, qua... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

288 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(288)

139 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I ordered the 1/4 zip fleece in grey in October, however my order never arrived. I got in contact with Drmers Club and Stephen was very helpful, eventually he heard from the courier that the parcel had been lost unfortunately. Stephen was happy to send out another 1/4 zip fleece and it arrived yesterday, in perfect condition. I love it thank you so much ❤️

25 October 2025
Unprompted review
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Reply from drmersclub.com

Hey Megan! We're so sorry to hear your parcel was lost but happy to hear that Stephen was able to help replace that for you! We appreciate your support and thank you for your patience :-)

Rated 5 out of 5 stars

I visited vancouver recently and bought…

I visited vancouver recently and bought from their in person store, it was a great experience and all the staff were so nice; so I decided to try buying online and its also such a great experience. Since im from the US i have to wait a little bit to get my items, but theyre always in good condition and high quality. Love this brand

13 October 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Appreciate you so much for taking the time to visit us and show some love! It means more to us than you know :-)

Rated 5 out of 5 stars

Fire

great delivery fast and quick, clothes got crazy quality and don’t shorten after laundry honestly the 2 pieces I bought lowkey carrying all my fits def reccomend

15 October 2025
Unprompted review
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Reply from drmersclub.com

Hey Justin!

Thank you so much for your support and love! We appreciate this more than you know :-)

Rated 5 out of 5 stars

I really appreciate this brand

I really appreciate this brand. I bought their essential boxy zipper jacket and my zippers fell off and they replaced it with no hesitation and were so quick to resolving it. Stephen was incredible and it’s nice to see a brand not only take their clothing brand seriously- but also their customer service.

21 October 2025
Unprompted review
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Reply from drmersclub.com

Hi Shelby!

We're so happy to hear you had a good experience even after your item getting damaged! Thank you so much for taking the time to show some support — it means more to us than you know <3

Rated 5 out of 5 stars

Comfy hoodie

Purchased a hoodie that I seen on an artist that I listen to. Great quality and such a pretty color! Sizing is unisex, I got a M for an oversized look. Received compliments on the color(baby blue). Communication via email was good. Will def make more future purchases. Processing and shipping was ~week to NY

16 October 2025
Unprompted review
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Reply from drmersclub.com

Hey Tina!

Thank you so much for taking the time to show some love! We are so happy to hear you love your new hoodie and that you had a good experience overall—it means the world to us :-)

Rated 5 out of 5 stars

Nice shop & very good quality clothes

Very nice shop with really good quality clothes! Ive ordered a view times now and im more than happy with the clothes I bought 🥰

14 October 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

We are so happy to hear this — thank you so much for taking the time to show some love! Appreciate you more than you know :-)

Rated 5 out of 5 stars

My 14 y/o boys love their products

My 14 y/o boys love these products! They are super well made, very in style and extremely good quality!! Thanks for providing clothes for a hard age to dress!!

3 October 2025
Unprompted review
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Reply from drmersclub.com

Hey Suzy!

We love to hear that your boys love the pieces! We appreciate the support and love, it truly keeps us going :-)

Rated 5 out of 5 stars

Love em

Literally got like 5 compliments first time wearing them. The fit and feel are great. Might’ve found my new favorite clothing brand.

19 September 2025
Unprompted review
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Reply from drmersclub.com

Hey Nate!

This made our day :-) Thank you so much for the love, it means the world!

Rated 5 out of 5 stars

Everything I bought fit and sat on the…

Everything I bought fit and sat on the body exactly how it was shown in the pictures! Even though I’m taller than the female model there’s lots of extra length in the legs (thank you from the tall girl community!), so I was able to shop for an oversized look, which for me was a medium, without having to size up to a large just for leg length. When I go shopping and have to size up for leg length I always find that I end up drowning in the clothes so I really appreciate the extra length because you can always take fabric away but you can’t really add fabric.

19 September 2025
Unprompted review
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Reply from drmersclub.com

Hi Talia!

Thank you so much for the support! We're so happy you found jeans you love <3

Rated 5 out of 5 stars

Thank you for your quick responses and…

Thank you for your quick responses and alternatives to the fix!! Very happy with my service, will definitely be purchasing again! Big thank you to the team for recognising system glitch asap! :)

20 September 2025
Unprompted review
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Reply from drmersclub.com

Hi Jennifer!

Thank you so much for taking the time to show some support! We appreciate it more than you know :-)

Rated 5 out of 5 stars

Stephen is a good dude

Stephen went out of his way to assure me that I would receive my order despite website related issues.

I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Stephen expressed his concerns and informed me that although they had fpo, ap addresses listed they unfortunately do not ship here. I was forced to use my off-base address in Japan and he covered my shipping cost! I was positive it would be expensive if we had to go this route and he took care of everything. The package arrived fast too, thanks again Stephen!

19 September 2025
Unprompted review
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Reply from drmersclub.com

Hey Matthew!

We are so happy to hear that Stephen was able to help you out with your order! Appreciate you so much for taking the time to show some love and support — it means more to us than you know :-)

Rated 5 out of 5 stars

only downside is that you can't return…

only downside is that you can't return anything if your from EU. They could have made that more clear.

10 September 2025
Unprompted review
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Reply from drmersclub.com

Hey Kars!

Thank you so much for your feedback! Our team is working hard to implement a solution for EU returns as soon as possible — we appreciate your patience while we fix this for you and thank you for supporting us in the meantime :-)

Rated 5 out of 5 stars

Satisfied Client

I recently purchased a hoodie from DRMERS, and I can say that I am satisfied with both the quality and the comfort it provided.

11 September 2025
Unprompted review
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Reply from drmersclub.com

Hey Meg!

Thanks for taking the time to show some love and support! We're so glad to hear that you're happy with your purchase :-)

Rated 5 out of 5 stars

10 out à 10

Hight cost, but extremely hight quality ans beautiful 😊😊😊 product look exactly like in the picture.

20 August 2025
Unprompted review
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Reply from drmersclub.com

Hey Maverick!

Thanks for showing some love! We appreciate it more than you know :-)

Rated 5 out of 5 stars

It’s perfect

It’s perfect ! I’m so glad ! Wonderful and comfy shirt. Can’t stop wearing it ! Thanks a lot

3 September 2025
Unprompted review
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Reply from drmersclub.com

Hey Jean-Charles!

We are so happy to hear you love your new shirt! Thank you for your support — it means more to us than you know!

Rated 5 out of 5 stars

Quality product with timely shipping is…

Quality product with timely shipping is much appreciated. Love the content, backstory, and journey of the brand.

4 September 2025
Unprompted review
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Reply from drmersclub.com

Hey Jaylon!

Thanks for taking the time to show some love :-) We appreciate it more than you know!

Rated 5 out of 5 stars

I ordered an item from these guys

I ordered an item from these guys. The first order was great but a button was missing. The team was fast to erect the issue. And I mean fast, I emailed them and not even an hour later had they sorted the issue for me. Top notch. I was that impressed and I ordered another item. It was FAST on the dispatch time, I think it was less than 24 hours to get it dispatched and it's already with Evri which is amazing.
The first order I got was the red boxy shirt sleeve over shirt.
The second item I got was the Smiley zip boxy fit hoodie.

Big thanks to Stephen E, the guy who does the customer service. Very quick with responses.
Top notch.
Very happy with the service I got. I'm a happy man now.

29 August 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Joe!

Thanks for taking the time to show some support! We are so happy to hear that you had a good experience with us and with Stephen! We'll make sure to pass along the message :-)

Thank you again for your love and support, it means the world!

Rated 4 out of 5 stars

I love to shop there … its good quality…

I love to shop there … its good quality … but not everything fits perfekt like i want

29 August 2025
Unprompted review
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Reply from drmersclub.com

Hi Stephanie!

Thanks for taking the time to show some love! We're sorry to hear that not everything fits perfect though—please let us know if there is anything we can do to help :-)

Rated 5 out of 5 stars

Amazing Store

First off the customer service was really nice and kind. It actually seemed like they wanted to help me. The jeans themselves are amazing, good quality, perfect fit, and includes great details. Def will be buying from them again.

21 August 2025
Unprompted review
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Reply from drmersclub.com

Hi Ajal!

Thanks for taking the time to show some love! Your support and kindness means more to us than you know :-)

Happy to have u in the fam!

Rated 5 out of 5 stars

Amazing jumpers heavy and great quality…

Amazing jumpers heavy and great quality absolutely love them have like 6

25 August 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Matthew!

Thank you so much for your continued support for the brand! It means the world to us and we can't thank you enough :-)

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