drmersclub.com Reviews 

287
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material, sturdy construction, and appealing designs across various items. Many people also highlight the efficient delivery service, with orders arriving quickly and in good condition. Reviewers frequently commend the customer service for being helpful, kind, and quick to resolve any issues, often going above and beyond. However, some customers also noted issues with orders not arriving or a lack of confirmation and tracking information, leading to uncertainty. A few other people also felt that sizing could be challenging, with some items being too small or requiring tailoring, and wished for a broader range of pant sizes to better accommodate different body types.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the high-quality materials,... See more

Quality

Customers consistently express high satisfaction with the quality of products, frequently describing items as... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that their clothes... See more

Order

Consumers generally express satisfaction with their orders, often praising the quality of items received and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

I been buying from Drmers club since Jan 2024, and usually buy one piece from each one of their drops. I got a variety of hoodies, sweaters, knits and one pair of pants. Shipping always went well, qua... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied


4.6

Excellent

TrustScore 4.5 out of 5

287 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(287)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No email confirmation

I ordered in November and did not receive an email confirmation. I therefore cannot track my order as I have no order number. I have tried emailing and sending enquiries, none of which have been successful. I spent a large sum of money and have nothing to show for it. Drmers club please contact me asap as I am going to have a very sad son at Xmas.

30 November 2025
Unprompted review
Rated 4 out of 5 stars

One huge piece of advice to improve on…

One huge piece of advice to improve on is to extend your return/exchange period. Especially during the holidays and for those that live in a different country. It is nearly impossible to make the return/exchange date when living in USA. Another way to improve is to provide a phone number for customers in order to communicate more efficiently. Emailing takes away from return/exchange times and can often take 12-24 hours for a response.

26 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Angie! Thank you for taking the time to leave some feedback — this means more to us than you know! Please know our team is working on a more efficient solution for this! We thank you for your patience and support :-)

Rated 5 out of 5 stars

so fire

so fire
ordering process was very easy, hoodie quality is amazing, brand is super wholesome.
10.67/10.67

27 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Elijah!

Thanks so much for taking the time to show some support! We appreciate it more than you know :-)

Rated 5 out of 5 stars

The quality

The quality, the designs, the fit ufff, all goes hard!!!

27 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there!

Thank you so much for the support! We appreciate you + are happy to have you in the fam :-)

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, regular updates were provided on my order and product was received pretty quickly

23 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Christina! We're so happy to hear you had a good experience ordering! We hope you loved your new items :-)

Rated 5 out of 5 stars

Hoodies are fantastic

Shipping took 13 days, a lot of auto updates, which is awesome.

Product is great quality and overall the brand is fun to engage with. Would happily buy again!

22 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Mita! Thank you so much for the love! We appreciate this more than you know :-)

Rated 4 out of 5 stars

Ticks all the boxes

Quality, fit is great! Literally checks all the boxes throughout the whole process. Only feedback have is I wish there was more size range for pant sizes but I understand that's a hard thing to do

12 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Simran!

Thanks so much for the support! It means more to us than you know :-)

Rated 5 out of 5 stars

I found this brand back when the search…

I found this brand back when the search was on for the hoodie that hoodies, and I'm so glad that I did. I was skeptical at first because it's a bit pricey, but the quality and what this brand stands for is worth it all! They even have a rewards program which is awesome. Part of me wants to gatekeep such a cool brand, but DRMERSCLUB deserves all the hype coming its way

20 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Jasmine!

Thanks so much for taking the time to show some love! We appreciate the support more than you know :-)

Rated 5 out of 5 stars

Amazing Quality & Always Reliable!

I’ve ordered from DRMERS Club so many times, and they never disappoint. The quality of their products is consistently amazing, and everything always arrives exactly as expected. Their service is reliable, fast, and always keeps me coming back. Highly recommend DRMERS Club to anyone looking for top-tier quality and great customer experience!

21 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Kyle! We're so happy to hear this + that you love the pieces! Appreciate you for being part of the fam :-)

Rated 5 out of 5 stars

My favourite

Very good quality and designs, good customer service and overall really nice message

22 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Charlie!

Thanks so much for the support! We're so happy to have you in the fam :-)

Rated 5 out of 5 stars

Exactly what you see what you'll receive!

Exactly what you see in the picture and how they describe in the website is the quality you will receive. I really love the quality very high end and very helpful when needed customer service.

10 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Manuel!

We're so happy to hear you loved the pieces! We appreciate the support more than you know :-)

Rated 5 out of 5 stars

The quality is top notch

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort really screams high quality and I love the meaning of the company! 10 out of 10!

WILL YOU BE RELEASING WORK JACKETS??

21 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there! Thank you so much for taking the time to show some love!

PS. YES WE DID!

Rated 5 out of 5 stars

10/10

Amazing quality and fast delivery!
I ordered a tracksuit set, its very comfortable, true to size and soft.
Would be buying from them again.
100٪ recommend :)

15 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there,

We are so happy to hear you love your new set! Thanks for being a part of the fam—it means more to us than you know :-)

Rated 5 out of 5 stars

Good design

Good design, good quality

19 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Brandon! Thank you so much for the support — it means more to us than you know!

Rated 1 out of 5 stars

Scammers!!

Scammers!!!
The only way to reach them is via email to which they do not respond. I received my parcel on 6th of November and wrote them, requesting a return. No one responded!!

6 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there,

We are so sorry to hear of your experience as our team aims to answer each request in a timely manner. If this has not been resolved, we kindly ask that you reach out to us over email or direct message so we are able to assist you further! Our team was working hard to get through the high volume on inquiries over the holidays so we apologize if your inquiry was missed :-(

Rated 5 out of 5 stars

DRMRS CLUB is more than a company

I had troubles with the website and purchase. The team was so prompt with there answer and was very accommodative. The brand stands for more than their amazing clothes, I could not recommend more to purchase.

11 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Martin! Thank you so much for taking the time to show some love! We appreciate this more than you know :-)

Rated 5 out of 5 stars

Great shop I found in Vancouver

Great shop I found in Vancouver. Very hip, good quality, powerful meaning & I love every piece. I’ve used online to order since returning to the US. Easy, points generating & variety!

7 October 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Cynthia! Thank you so much for stopping by! We're so happy to hear you had a good experience and resonate with the pieces — it means more to us than you know!

Rated 5 out of 5 stars

Great customer service

I ordered the 1/4 zip fleece in grey in October, however my order never arrived. I got in contact with Drmers Club and Stephen was very helpful, eventually he heard from the courier that the parcel had been lost unfortunately. Stephen was happy to send out another 1/4 zip fleece and it arrived yesterday, in perfect condition. I love it thank you so much ❤️

25 October 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Megan! We're so sorry to hear your parcel was lost but happy to hear that Stephen was able to help replace that for you! We appreciate your support and thank you for your patience :-)

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