Drippy Reviews 

1,461
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, highlighting their brilliant sparkle and durable nature. Many are also impressed by the beautiful and elegant packaging, showcasing the company's attention to detail. Reviewers frequently commend the fast and efficient delivery service and outstanding customer service, describing the team as friendly, responsive, and very helpful. However, some customers noted product durability issues, with items breaking or stones falling out shortly after purchase. A few also experienced orders arriving incorrectly or significant shipping delays, and some reviewers were not happy with customer service when trying to resolve these specific problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the high quality,... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as high-quality, beautiful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping and quick... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more

Rated 5 out of 5 stars

Shopping with drippy always feels almost personal, with great range of jewellery to chose from theirs no where else I would go. Not only is the delivery quite quick, the quality of the products are am... See more

Company replied

Rated 5 out of 5 stars

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more


Company details

  1. Jewelry Store

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,461)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is by far one of the worst…

This is by far one of the worst companies to deal with that i have ever seen.

First: The package was not even shipped during the time frame, so i asked for them to change the adress because i was moving they lied and said the package was already shipped i contacted the courier and they said they had not recieved any package a label was created but nothing was sent.

Second: They shipped it regardless to the adress where i moved from. I went there to pick up other orders and everything was there. I reached out to the courier because the company refused to and they also told me it’s not up to them to reship or refund it’s up to drippy!!! They refused to reach out to the courier how does that make sence ? they took my money didn’t give me a product and have done nothing about it. I lost 200$ i will be contacting my credit card company about this unreal seems like a scam doesn’t make sence how they refuse to reach out to the courier and open up an investigation.

30 September 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Narisa!

We’re really sorry to hear about your experience and completely understand your frustration. We’ve reached out to you directly via email so we can look into your order and find the best solution.

Thank you for giving us the opportunity to make this right.

Rated 5 out of 5 stars

Excellent service

Excellent service, great quality product, and I am thrilled with my purchase, down to business and didn't make one mistake from the consumer's point of view. Highly recommended.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

The shine on the ring is beyond perfection!

Fantastic service. Very friendly and excellent customer communication. My moissanite ring arrived well packed and in a wonderful presentation bag and box. The shine on the ring is beyond perfection! I was also thrilled to find a beautiful chain necklace included as a gift. They truly went above and beyond, regardless of the price I paid for my ring.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very friendly and excellent customer communication. My ring arrived well packed and in a wonderful presentation bag and box. I didn't pay much for my ring at all but they still went above and beyond to pack it regardless of price.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

No contest

Compared it to my old chain from a local store. no contest, Drippy shines harder under any light.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Insane sparkle

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wearing them almost every day, and they still have that insane sparkle. Ive had cheaper pieces in the past that started dulling after a week, but not these. Props to Drippy for delivering legit quality that doesnt break the bank. Definitely setting my sights on a bracelet next.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

I bought a bracelet for me and my friend. Mine broke in two weeks and the “warranty” doesn’t apply to it. And my friends bracelet faded from gold to bronze and made her wrist green. Drippy is such bad quality and overpriced. Also the costumer service is useless.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Great

Nice products, very decent price and quality, beautifully packaged and quick shipped.

16 July 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Sam!

Thank you so much for the wonderful feedback! 🙌

We're thrilled to hear you’re happy with the quality, pricing, packaging, and fast shipping, that’s exactly the experience we aim to deliver. Your support means a lot to us.

Enjoy your new pieces and thanks for being part of the Drippy family!

Rated 5 out of 5 stars

Smooth shopping experience and great…

Smooth shopping experience and great customer service!

9 July 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much, Anitabos! 🙌

We're happy to hear that your shopping experience was smooth and that our customer service met your expectations. We always aim to make every step, from browsing to delivery, feel seamless and personal. Appreciate the support!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Excellent!

The customer service and contact with Drippy is excellent. I’ve recently bought the rope 3mm chain, franco chain and rope bracelet 3mm. They are a perfect fit and an nice add to my collection. I’m very satisfied with the quality of these items! Favourite store from now on!

9 July 2025
Unprompted review
Drippy logo

Reply from Drippy

Hello Asaf!

Thank you so much for the amazing feedback! 🙌

We're thrilled to hear you're loving your new pieces, the rope and franco chains paired with the bracelet make a timeless combo. It means the world to us that you’re satisfied with the fit, quality, and our customer service. Knowing we’ve earned a spot as your favorite store is the ultimate compliment.

Welcome to the Drippy family!

Rated 5 out of 5 stars

I love the bracelets and the ring that…

I love the bracelets and the ring that i ordered.
Its beautiful and i got lovely comments from my family and friends.

20 June 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey MJ!

Thank you so much for the kind words! 🙌

We're thrilled to hear you're loving your bracelets and ring, it means a lot to know they’re turning heads and getting compliments from your loved ones!

That’s exactly the kind of reaction we hope our pieces bring. Enjoy every moment wearing them, and thanks for being part of the Drippy family!

Rated 5 out of 5 stars

Shiny, durable, and lifetime warranty!!.

The items are just good looking, shiny and durable, the item you buy comes with a very neat package to keep it in.
Very good customer service, and lifetime warranty!!, what else do you want from a store!!?
Highly recommended.

17 June 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Basil!

Wow! Thank you for such an amazing review!

We're so glad you're loving the shine, durability, and sleek packaging. Our team puts a lot of heart into every detail, from product quality to customer service, so hearing this means the world to us.

And yes, that lifetime warranty is our way of making sure you're covered long-term. We appreciate the recommendation more than you know!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

excellent....!!!!!

18 June 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Evdokia!

Thank you so much! 🙌 We love the energy, your support means everything to us! So glad you had an excellent experience.

Can’t wait to have you back for more!

Rated 1 out of 5 stars

I ordered an item and it never arrived

I ordered an item and it never arrived, I sent an email asking why the item wasn't moving and their response was to contact the shipping company so I did and the shipping company replied that they had the shipping label ordered but they never received the item that was supposed to be sent. So at the end I had to make a complain to the method I used to pay for the item so they didn't release the payment and after that Drippy was offering me store credit as a refund which I declined. I think the customer service was poor and the fact that they just didn't handle the item to the shipping company was careless and if I didn't contact the shipping company I would have lost more time and my money.

19 May 2025
Unprompted review
Drippy logo

Reply from Drippy

We’re truly sorry for the inconvenience and frustration this situation caused.

While we do everything we can to ensure smooth deliveries, once the package is handed over, transit is unfortunately beyond our control.

In this case, the item was lost during shipping, and we completely understand how upsetting that can be. We can confirm that your order was fully refunded on June 3rd.

We appreciate your patience throughout the process and hope we’ll have the chance to provide you with a better experience in the future. 🙏

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