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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, describing items as beautiful, shiny, and well-crafted, often exceeding expectations and receiving many compliments. Many are impressed with the elegant packaging and the overall presentation, noting that products arrive well-protected and look even better than in photos. The customer service is frequently highlighted as excellent, with people appreciating the fast, helpful, and responsive support, especially when dealing with exchanges or issues. However, some customers also noted issues with product durability, reporting items breaking, rusting, or fading shortly after purchase. There were also occasional complaints about delivery times being longer than expected or packages not arriving as scheduled, with some experiencing difficulties in resolving these issues with customer support.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the items as amazing, beautiful, and of... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the great quality of... See more

Customer service

Customers had positive experiences with customer service, often describing it as top-quality, amazing, and... See more

Order

Users describe ambiguous interactions with order, with some expressing satisfaction with the ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the tennis bracelet as a christmas gift. It was beautiful and shined amaizingly, but unfortunetly the closing mechanism was poor and my boyfriend lost it. We were very disapointed but it is wha... See more

Company replied

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more


Company details

  1. Jewelry Store

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I recently interacted with the team at…

I recently interacted with the team at Drippy and had a genuinely positive experience.

The communication was smooth, the team was responsive, and everything was handled in a professional and efficient manner. It’s clear they pay attention to feedback and are focused on improving what they do.

What stood out most was their willingness to follow up personally and make sure the experience was on point.

Overall, a solid experience and a team that seems committed to doing things right.

29 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey! Thank you so much for your thoughtful feedback, we really appreciate it 😊

Great to hear the experience felt smooth and well handled. We’re always here if you need anything!

Rated 5 out of 5 stars

Braclet

I ordered a braclet but unfortunately I ordered the wrong size. Drippy had no issue with me returning it and they sent me out the correct size . They only issue I had was that I had to pay to return it. It cost €13 for postage.

26 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Kate, thank you so much for your feedback. We’re really glad we could help get the right size sorted for you.

We understand the return cost isn’t ideal, and we truly appreciate your patience!

Rated 5 out of 5 stars

nice good quality look elegant

nice good quality look elegant

27 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Asiakas, thank you so much for your review. We really appreciate it 😊
Glad to hear you like the quality and elegant look!

Rated 5 out of 5 stars

Beautiful ring and stunning Pendant

Great customer service. Beautiful Ring and stunning pendant, both sparkling and elegant. My boyfriend loves it !!

8 April 2026
Unprompted review
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Reply from Drippy

Hey Jaime!

Thank you so much for your kind words 😊 We’re really happy to hear you love the pieces and that your boyfriend does too. That means a lot to us!

Rated 1 out of 5 stars

Very unsecured lock you lose it in a day

20 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Maximus,

Thank you for your feedback and we’re really sorry to hear about your experience.

We’d be happy to take a closer look at this for you. Please feel free to contact us at info@drippy.amsterdam, and our team will review your case and assist you further.

Rated 5 out of 5 stars

Service is great the response is very…

Service is great the response is very fast and super nice quality👌🏼

16 April 2026
Unprompted review
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Reply from Drippy

Hey Frank,

Thank you so much for your kind words! 😊 We’re glad you’re happy with the service and the quality. Enjoy your piece! 👌🏼✨

Rated 5 out of 5 stars

Bought a moissanite chain from drippy…

Bought a moissanite chain from drippy earlier and the quality and looks of it amazing. Just ordered a bracelet now

16 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Thomas,

Thank you so much for your support! 😊 We’re really glad you love the moissanite chain. Can’t wait for you to receive your new bracelet! ✨

Rated 5 out of 5 stars

🤩🤩🤩🤩🤩 👌

🤩🤩🤩🤩🤩 👌
They are just the best… always happy shopping for them.. quality is 👌

14 April 2026
Unprompted review
Drippy logo

Reply from Drippy

hey Catherine, Thank you so much, that means a lot to us 😊
Always happy to have you and enjoy your pieces! 🙌

Rated 5 out of 5 stars

Beautiful bracelet fast delivery…

Beautiful bracelet fast delivery quality beyond expectations will buy again⭐️⭐️⭐️⭐️⭐️😎👍

12 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Patrick! Thank you so much, we really appreciate it 😊
Glad you love it and enjoy your bracelet and see you again soon!

Rated 5 out of 5 stars

the bracelet is freat i am wearing it…

the bracelet is freat i am wearing it all the time and it still has not ripped even though its hair thin the chain.

28 February 2026
Unprompted review
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Reply from Drippy

Hey!

Thank you so much for the kind words. We really appreciate you taking the time to share this 😊

We’re glad to hear you’re enjoying the bracelet and that it’s holding up well, even with daily wear. That’s exactly what we aim for!

If you ever need anything or want to add more pieces to your collection, we’ve got you 💧

Rated 5 out of 5 stars

Beautiful!

Beautiful!! Great customer service

2 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Louise! Thank you so much for your kind words.

We’re glad you had a great experience with our customer service. If you ever need anything in the future, we’re always here to help. Enjoy your pieces and stay drippy 💧

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Top service!

A minor defect in my 5mm tennis armband was resolved excellently by the very understanding and quick-responding customer service. The armband was replaced with a new one free of charge. Truly great service, Drippy!

27 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Anoniem! Really appreciate this and glad we could get that sorted quickly for you 🙏

Happy to hear you’re enjoying the new bracelet and that everything worked out smoothly. Means a lot! If you ever need anything, we’ve got you!

Rated 5 out of 5 stars

Amazing support and product

My order was delayed because of the carrier having delays and the support was nice enough to send a replacement for the lost order. Build quality is amazing and support is super friendly and forthcoming.

26 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Manuel! Really appreciate this and we're glad we could get that sorted for you 🙏 Happy to hear you’re loving the quality and had a good experience with support. Means a lot!

If you ever need anything, we’ve got you 😊

Rated 5 out of 5 stars

Actual Real Sh*

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anything but they’d setup the replacement process beforehand so that everything’d move as smoothly as possible FOR ME once my order arrived. Turned out the size I picked originally was damn perfect but that’s sum dedication brother. Ong the piece real. No plastic nothin. Honestly I’d recommend 💯

3 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Raven! We really appreciate you taking the time to share this. It truly made our day 😄

Glad everything worked out with the size and that you’re happy with the piece. That’s exactly the experience we aim for. Enjoy it, and if you ever need anything, we’ve got you 🤝

Rated 5 out of 5 stars

Really attentive and ready to help.

Really attentive and ready to help.

16 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Xavier! Thank you so much for your kind words. We really appreciate it! We’re glad to hear you had a positive experience with our team.

If you ever need anything, we’re always here to help.

Rated 1 out of 5 stars

SCAM DO NOT ORDER!

SCAM DO NOT ORDER!
I ordered in November 2025, chased the order until March 2026… it still hasn’t arrived. Asked for refund, No refund given.

17 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Pocket! We’re really sorry to hear this and understand your frustration.

At the moment, we’re unable to locate any order or previous contact based on this review. Please email us at info@drippy.amsterdam with your order number, name, and email used so we can check this properly and resolve it for you as soon as possible.

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