Drip Culture Jewelry Reviews 

50
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

Just ok , I noticed it came in a paper envelope no bag , and it was actually shipped from china . The quality was just ok nothing special for the price just a cheap herringbone necklace at an average... See more

Rated 5 out of 5 stars

I bought a couple pieces and was skeptical because I have never bought from Drip Culture but boy was I pleasantly surprised. Great quality, quick delivery, cool packaging and I'm one of those customer... See more

Rated 1 out of 5 stars

The watch was so stiff, couldn't correct time nor wind it. I feel such a fool for not investigating further before purchase

Rated 5 out of 5 stars

The experience was amazing. I ordered a custom pendant and they made it really fast had no problems answering any questions I had. The custom pendant had a lot of sentimental value so I had a bunch of... See more

3.6

Average

TrustScore 3.5 out of 5

50 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(50)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Custom Jewelry ftw

I always have wanted custom jewelry but could never find anything good enough or in my price range. Not only do these guys have a huge selection of custom jewelry it's actually a reasonable price. Got my name on a pendant and I wear that thing everywhere, all day and it has stood the test of time. Ittook a me a long time to write this review because I wanted to make the quality lived up and it does.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Their live chat is amazing

Their live chat is amazing, it's instant, friendly and really helpful. I got 3 items and I'm impressed. All my chains are durable, will not fade in any situation plus the shipping was really good. So what else could you ask for lol will be buying here again.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Cool stuff

Great quality, fast shipping. I buy a lot of jewelry online and this was a better experience than most.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Snotty and unprofessional customer service. I CANNOT RECOMMEND THIS COMPANY

I ordered a lab grown diamond men's tennis necklace and customer service by the representative was petty, prissy and petulant. When I complained that their ACTUAL delivery time was WAY OUSIDE their advertised delivery time and that I would NOT be buying from her company again and that furthermore, I would be telling my followers on social media about this experience, this representative said, and I quote, "Please note that we take customer communication seriously and cannot continue service in situations involving threats or inappropriate language." AND CANCELED MY ORDER WITHOUT MY CONSENT. I replied that this is not a threat and that this exchange will be posted on social media, which is here and on Bluesky, where I have 28k followers. This snotty customer service rep might benefit from customer service training. THAT'S not a threat either, merely an observation. NO STARS if I could do that. This petty and vindictive last minute cancelation out of the blue upset my plans to give this necklace as a birthday gift to a dear friend at work!

5 December 2025
Unprompted review
Drip Culture Jewelry logo

Reply from Drip Culture Jewelry

Hi Michael,

Thank you for sharing your experience, and I’m sorry to hear that you feel this way. We always aim to provide helpful and respectful service to all customers. However, like any business, we do reserve the right to discontinue communication and issue a full refund if a conversation becomes aggressive, includes profanity, or makes our team feel unsafe.

In this case, the tone of the email correspondence caused our customer service representative to feel uncomfortable and concerned for their safety. We take the well-being of our staff very seriously and cannot encourage them to continue an interaction when they feel threatened.

We’re sorry for any frustration this situation has caused and always strive to balance quality customer service with maintaining a safe and respectful environment for both our customers and our team.

Rated 5 out of 5 stars

Good!

i ordered a cz diamond chain and ring about 10 days and it arrived today, quality on both are amazing, decent-ish shipping long wait times but it is free. and at the time of writing this all products have a 20% off code. 5 stars out of 5 stars from me. Big J out 🗣️

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Good Service

Made a mistake with my order and they were so helpful offered a refund or exchange with no hassle. Was so satisfied with order and was pleased with customer service

26 February 2025
Unprompted review
Rated 5 out of 5 stars

high quality at a good Price

The quality is really good. I waited a little while before leaving a review because I just wanted to make sure it was legit. Great quality it never fades no matter what I do to it and trust the shipping is fast

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised!

They were a day late with it being that time of year but I am over the moon. Purchased a winged pendant and it shines like it cost a few grand. Will be buying from there again.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

King of the Drip

Best jewelry store you will find on the internet period. I have bought many items and I'm always impressed. Finally decided to leave a review.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Great

All around they are a great company. Very satisfied and they have earned my recommendation and positive review.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Flawless

Flawless experience. Amazing quality and fast shipping. What else could you ask for? Definitely shopping again and again.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Best Jewelry Company

Hands down best jewelry experience I have. The chains are literally fade proof. In the shower, gym swimming and it always come out looking brand new. Has not faded or tarnished in several months. You have to give this site a try it's sooo worth it.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Life long Customer

I bought a couple pieces and was skeptical because I have never bought from Drip Culture but boy was I pleasantly surprised. Great quality, quick delivery, cool packaging and I'm one of those customers that ask a million questions and they were so helpful and friendly every time. They now have a customer for life in me! Thanks.

5 November 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They acknowledge sending the wrong size. I opened a claim with PayPal and sent the item back to them which cost me £10 shipping fee. Drip culture refused to provide me with a free return label and ignored the evri VAT payment request. Thankfully PayPal resolved the issue in my favor and refunded me. I regret coming across their website. Their customer service is atrocious. I hope future buyers check for reviews on trustpilot first. STAY AWAY!

12 October 2024
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing service

I had an extremely disappointing experience with Drip Culture Jewelry and will not be ordering from them again. The website indicated that my item would be delivered within 8-14 days, but it arrived after that timeframe. When I contacted customer service, they were unapologetic, unhelpful and showed no willingness to assist, despite the fact that the product was unusable by the time it arrived. I strongly advise others to consider more reliable alternatives to avoid similar issues.

7 October 2024
Unprompted review
Rated 1 out of 5 stars

Bad Business

Over 2 and a half months & I still haven't recieved my pendant. I've ordered similar custom pendants through other companies and it show up in weeks. After a 2 months contacted them through e-mail. They said it would be sent out within a week. I waited 2 weeks nothing. I finally got a shady track your package e-mail that said it could take up to 17 days to arrive. I'll believe it when I see it. Don't trust this company to come through for you in 2 months. Not gonna happen & still curious if they are even legit.

18 August 2024
Unprompted review

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