Drip Culture Jewelry Reviews 49

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Well I’ll start by saying I’m not a fake profile I’m from England and ordered the ‘gold’ rope chain, not knowing this was a Canadian website. But this item only took 9 days to come from first order... See more

Rated 2 out of 5 stars

I received a 12 mm necklace supposed to have been coated sterling silver over stainless steel, I really wanted not to look so dark like some stainless steel look. I see that no returns accepted u... See more

Company replied

Rated 5 out of 5 stars

I bought a couple pieces and was skeptical because I have never bought from Drip Culture but boy was I pleasantly surprised. Great quality, quick delivery, cool packaging and I'm one of those customer... See more

Rated 5 out of 5 stars

The experience was amazing. I ordered a custom pendant and they made it really fast had no problems answering any questions I had. The custom pendant had a lot of sentimental value so I had a bunch of... See more

3.9

Great

TrustScore 4 out of 5

49 reviews

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Rated 5 out of 5 stars

Exactly What I Ordered

I ordered a custom letter pendant and was a little nervous because I’ve had bad experiences ordering jewelry online before. But the communication from this brand was on point from start to finish.

They confirmed my customization, kept me updated, and when it arrived the details were flawless. The polish is clean, the edges are sharp, and the size is perfect, not too big, not too small. You can tell they don’t rush production.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Worth Every Dollar

I ordered the 18K Gold Diamond Heart & Arrow Pendant as a gift and I was honestly nervous about how it would look in person. When it came in, I was relieved right away. The detail work is precise and the finish is smooth all around. It shipped within the time frame they gave me and tracking was accurate.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service That Actually Cares

What sold me was the customer service. I had a sizing question about the 18K Gold Rope Bracelet and they responded quickly with actual helpful information, not copy-paste answers.

When it arrived, the bracelet had a strong weight to it and the gold tone looks rich in person. I’ve had cheaper bracelets before that faded or felt hollow, this is not that.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Premium From Fit to Finish

I grabbed the Diamond Fire Emoji Grillz and I can honestly say the quality surprised me. The fit process was easy, and they guided me through it so I didn’t mess anything up.

When they came in, the finish was clean and the shine is insane under light. I’ve worn them to two events already and people kept asking where I got them. They feel secure when I wear them and not uncomfortable at all.

This isn’t costume jewelry, it feels premium.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

I do not usually leave reviews

I do not usually leave reviews, but this one truly deserves it. I ordered the 18K Gold Diamond Cuban Link and Tennis Bracelet Set, and I was impressed from the moment I opened the box. The weight feels substantial and well made, not light or flimsy. The shine in natural light really stands out without looking excessive.

Shipping went smoothly, and I received tracking updates throughout the process. What impressed me most was the quality control. The clasp is secure, the finish is clean, and each stone is set properly. I have worn it almost every day for the past three weeks, and it still looks brand new.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Fair play it arrived in England within 9 days

Well I’ll start by saying I’m not a fake profile I’m from England and ordered the ‘gold’ rope chain, not knowing this was a Canadian website. But this item only took 9 days to come from first ordering.
And we all know it’s not real gold but it’s certainly very good replica.
No complaints from me after all it was only £34 and it looks as real as my ‘real gold’….i will see how long it lasts but like I say at first look it’s very decent for the price. Looks legit.
5 outta 5 so far

26 February 2026
Unprompted review
Rated 1 out of 5 stars

The worst jewellery store by a mile.

I am extremely disappointed with both your service and your customer support — it has been absolutely shocking. My birthday package was stolen, and as a first-time buyer, this is the outcome I’ve been left with. I waited 10 days with no updates beyond the tracking information from the 12th, which stated the parcel had been delivered to Bow Home Delivery. I received no further communication after that; Because of the long delay and lack of updates, I contacted customer service for assistance. It then took days to receive a response, only to be told that it was my responsibility to check the tracking link and emails — which I had already done. That is precisely why I reached out in the first place. When I asked for an update you replied on the same day. Once I asked for a refund or a replacement of my package all of a sudden you have “high volume emails”; so you have high volume emails when a customer asks for a refund but any other question you’re quick to respond. Absolutely terrible customer service. Instead of offering support or investigating the issue properly, I felt blamed as the customer. Being told “I’m here to help” while taking days to respond and shifting responsibility is unacceptable. As a first-time customer, this has left a terrible impression. The lack of communication, accountability, and basic customer care is disgraceful. Absolutely horrendous experience. Utterly shambolic.

18 February 2026
Unprompted review
Drip Culture Jewelry logo

Reply from Drip Culture Jewelry

Thank you for taking the time to share your feedback. We truly value all customer experiences, as they help us continue to improve our service.

We’re very sorry to hear about the situation surrounding your delivery. As with all online retailers, once a package has been marked as successfully delivered by the courier, we are unfortunately unable to assume responsibility for third-party theft.

That said, we genuinely wanted to assist you. To move forward with a claim, we requested a police report to help verify the theft and support further action. We completely understand that providing this documentation is your decision.

For transparency, we also shared the courier’s delivery confirmation photo to provide reassurance that the package was marked as successfully delivered. Additionally, we contacted the courier directly to initiate an investigation, and they confirmed the delivery status.

Regarding response times, we receive a high volume of inquiries each day and aim to respond to every customer as promptly as possible. Our intention in explaining this was simply to set clear expectations.

We’re truly sorry that this experience has left you feeling disappointed. Our goal was always to communicate the available information clearly and support you within the policies and processes available to us. If there is anything further you would like to discuss, we remain here to help.

Rated 1 out of 5 stars

This a scam

This a scam. No real gold or silver. Not even for the product they say it is. DONT BUY HERE. They are a SCAM. Shop somewhere reputable.

2 February 2026
Unprompted review
Drip Culture Jewelry logo

Reply from Drip Culture Jewelry

Thank you for sharing your feedback.

We’d like to clarify that we offer a variety of products made from different materials, including solid gold, gold-plated items, and stainless steel. The material for each item is clearly listed in the product description at the time of purchase.

The item ordered in this case is 18K gold plated with a stainless steel base, which is the option selected at checkout. Solid gold options are also available on our website but were not selected for this order.

If you have any questions or would like assistance with a return, exchange, or refund, please reach out to us directly via email and our team will be happy to help.

Rated 2 out of 5 stars

I received a 12 mm necklace supposed to…

I received a 12 mm necklace supposed to have been coated sterling silver over stainless steel, I really wanted not to look so dark like some stainless steel look.
I see that no returns accepted unless it’s damaged.
I will never buy from them again something that is not as described is terrible you can’t even exchange.
This are the companies that they get peoples money one time, but never will have repetitive customers.
I also received a package from a Hialeah address that has nothing to do with what they advertised this is a real scam.

30 January 2026
Unprompted review
Drip Culture Jewelry logo

Reply from Drip Culture Jewelry

Hi Sacha,

Thank you for sharing your feedback. We take all reviews seriously and appreciate the opportunity to clarify a few points for transparency.

We do accept returns, exchanges, and refunds, and we are always happy to assist when a customer reaches out to us directly. In this case, we did not receive any prior contact from you regarding an issue with your order. After this review was posted, we also followed up with you via email to offer assistance, but unfortunately did not receive a response.

Regarding the additional package you mentioned, our records confirm that only one item was ordered and only one package was shipped by our company. Any package received from a different address, including the Hialeah address referenced, was not sent by us.

We have a dedicated customer support team that strives to provide a positive experience and resolve concerns promptly. If you would still like assistance, we encourage you to reach out to us directly so we can help.

Best regards,

Rated 5 out of 5 stars

I came across Drip Culture and decided…

I came across Drip Culture and decided to give them a try because they had a great selection. Honestly, I did not expect much since online jewelry stores can be hit or miss, but this one was definitely a win. The quality feels top tier for the price, and shipping was super fast. I received my order in under a week, which was perfect because I needed it for an event. I got a lot of compliments that night and I’ve been wearing it daily ever since. Completely satisfied with the experience.

19 January 2026
Unprompted review
Rated 4 out of 5 stars

Great products

Happy with my order. I selected standard shipping and it came within the time line but I should have selected express because I needed it fast. It's my fault not theirs but it did impact my experience.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality Diamonds

I got two pieces one for myself and one for my girl and we both love them. I have a diamond tester at home so I can always test my jewelry (yes, I buy a lot of jewelry) and both pieces passed with flying colors. The shine is impressive, the quality is amazing too no signs of wear and tear after months. I don't know what else to say but you have to give them a try.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Father Son Custom Jewelry

Got my son a custom chain for his birthday and he loves it so much. I going to get one for myself now so we can match. Daddy and Son drip will be epic.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality and Customer Service

The quality was impressive the pictures really don't do their items justice. Everything I bought looks amazing in person. I'm a little paranoid when buying online so I ask a lot of questions and their website chat was so helpful you get really quick and friendly replies. I will shop again for my son's bday.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Return of merchandise

I waited a month for my product. The timing was intentional, so I could deliver to a relative visiting. It took so long, I had to mail to my nephew, as I did not receive timely, Their excuse was it took time to create a custom piece. There was nothing custom about the product, nor was that stated on their site. I mailed to my nephew and he did not like, so he mailed back. I then noticed them I needed to return. It was in the original container and never worn. They refused the return because it was not within 24 days. I just barely missed that deadline. I would never order from them again. After waiting 30 days and then having a ridiculous timeline for a Christmas return. Be careful before you order from them!!!!

6 January 2026
Unprompted review
Drip Culture Jewelry logo

Reply from Drip Culture Jewelry

Hi Marlene,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet your expectations.

We’d like to provide some clarification for transparency. Custom items are carefully crafted over several days, as outlined in the product description, and this production time is separate from the shipping timeframe selected at checkout. While we understand your perspective, the item was custom-made as advertised.

To remain fair and consistent for all customers, our return policy applies equally to every order and expires 14 days after delivery, which is clearly stated at checkout. In this case, we were contacted 24 days after delivery, which was unfortunately outside of the return window. We can also confirm that your order was completed within the advertised production timeframe and delivered within the standard shipping timeframe selected at checkout.

We truly value feedback and always aim to provide the best possible customer experience. Thank you for sharing your thoughts with us.

Rated 1 out of 5 stars

All fake

All fake, even lab diamonds are fake, dont pass the tester, bet the gold is fake too

30 October 2025
Unprompted review
Drip Culture Jewelry logo

Reply from Drip Culture Jewelry

Hi Aaron,

Thank you for taking the time to share your feedback.

On the product page, each product offers a choice between VVS-grade simulated diamonds and moissanite. Simulated diamonds have the same visual brilliance as mined diamonds but do not always register on standard diamond testers, whereas moissanite does register on most testers.

Based on the order details, the simulated diamond option was selected. For customers specifically looking for items that register on diamond testers, the moissanite option is the recommended choice. All of our products are made using the genuine materials clearly described in the product listings.

We appreciate you sharing your experience and value all customer feedback.

Rated 5 out of 5 stars

Custom Jewelry ftw

I always have wanted custom jewelry but could never find anything good enough or in my price range. Not only do these guys have a huge selection of custom jewelry it's actually a reasonable price. Got my name on a pendant and I wear that thing everywhere, all day and it has stood the test of time. Ittook a me a long time to write this review because I wanted to make the quality lived up and it does.

5 November 2025
Unprompted review

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