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Dressly Reviews 

8,626
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,083 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful, friendly, and professional customer service, noting that staff are excellent and quick in responding to inquiries. People appreciate the prompt responses, with many issues being addressed immediately and efficiently, leading to satisfactory resolutions. The overall user experience is often described as smooth and enjoyable, helping individuals understand their style and feel confident. However, some customers also noted that product suggestions occasionally did not align with their preferences, body shape, or climate, with outfits sometimes appearing generic. Additionally, some people were dissatisfied with the subscription model, specifically mentioning unexpected charges due to automatic renewals that were not clearly communicated.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and helpfulness in... See more

Product

Reviewers mention ambiguous feedback about the product, with many appreciating the idea of finding clothes... See more

Customer service

People report positive experiences with customer service, highlighting excellent, prompt, and helpful... See more

Response time

Customers consistently note positive experiences with response times, with many praising the support staff... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

Although not for me (I am 70), I believe this service would work well for many women in a younger demographic. The capsules look thoughtfully curated and I am sure there are many who would like and be... See more

Company replied

Rated 4 out of 5 stars

The colors Dressly recommended are colors that I’m fairly drawn to already. It was nice to have the validation and also to see other shades that I don’t have or thought about to expand my palette.

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,626)

8,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time user

It was easy to setup excited to see what I get I can’t wait..

28 July 2026
Dressly logo

Reply from Dressly

Dear Jeanine,

Thank you for your lovely feedback. We’re delighted to hear that setup was easy and that you’re excited to see what’s next.

We hope Dressly brings you a great experience, and we’re glad to have you with us.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Good service

Good service, and quick.

28 July 2026
Dressly logo

Reply from Dressly

Dear Rhian Evans,

Thank you for your kind words. We’re delighted to hear you found our service good and quick.

We truly appreciate you taking the time to share your experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I am very happy with the site

I am very happy with the site. I am able to upload my clothes and create my own outfits.

28 July 2026
Dressly logo

Reply from Dressly

Dear Kerry Vost,

Thank you so much for your lovely feedback. We’re delighted to hear that you’re enjoying the site and finding it easy to upload your clothes and create your own outfits.

It means a lot to know Dressly is helping make the styling experience feel personal and enjoyable.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

varietyLove

Easy to use great variety

28 July 2026
Dressly logo

Reply from Dressly

Dear Lisa Merrett,

Thank you so much for your lovely feedback. We’re delighted to hear that you found Dressly easy to use and enjoyed the great variety.

It’s wonderful to know the experience felt simple and enjoyable.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

So far so good but early days yet

So far so good but early days yet

28 July 2026
Dressly logo

Reply from Dressly

Dear Sue,

We’re glad everything is going well so far. Take your time to test it out, and please let us know if you have any questions or need help along the way!

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Great choices

Great choices, price range and variety

27 July 2026
Dressly logo

Reply from Dressly

Dear Gabrielle,

Thank you so much for your lovely feedback. We’re delighted to hear that you appreciate the choices, price range, and variety Dressly offers.

It’s wonderful to know our selection is making your experience feel both inspiring and accessible.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

I like the fact that I can see my days…

I like the fact that I can see my days in my coloring in the outfits.

27 July 2026
Dressly logo

Reply from Dressly

Dear Eleanor,

Thank you for your lovely feedback. We’re glad you enjoy seeing your days reflected in the outfit coloring—it’s wonderful to know that detail is helpful to you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Enjoyed answering personal questions

Enjoyed answering personal questions

27 July 2026
Dressly logo

Reply from Dressly

Dear Connie,

Thank you for your lovely feedback. We’re glad you enjoyed answering the personal questions and that the experience felt engaging.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Enjoyed looking

Enjoyed looking

27 July 2026
Dressly logo

Reply from Dressly

Dear Gina Louise,

Thank you for your kind note. We’re glad you enjoyed looking through Dressly.

We truly appreciate you taking the time to share your experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Eva,

Thank you for your lovely feedback. We’re glad to hear it was easy to follow and that Dressly felt clear and simple to use.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Different choices

27 July 2026
Dressly logo

Reply from Dressly

Dear Loretta,

Thank you for your feedback. We’re glad Dressly offered different choices and hope they felt helpful and inspiring.

We appreciate you taking the time to share your thoughts.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Great communication and Customer Service

There was great communication. Made me feel valued as a customer, and also that my transaction was secure.

27 July 2026
Dressly logo

Reply from Dressly

Dear Diane,

Thank you so much for your kind words. We’re delighted to hear that our communication made you feel valued and reassured about the security of your transaction.

It’s wonderful to know your experience felt smooth and trustworthy.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Juanita,

Thank you so much for your lovely feedback. We’re delighted to hear that you find the learnings and outfits easy to view.

It’s wonderful to know Dressly is making your experience feel clear and enjoyable.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I LOVE the selfie part

I LOVE the selfie part, it was so easy and the colors are great!!

27 July 2026
Dressly logo

Reply from Dressly

Dear Christine Dicus,

Thank you so much for your lovely feedback. We’re delighted to hear you loved the selfie part and found it so easy to use.

It’s wonderful to know the colors stood out to you as well.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

It’s great y

It look like a great all app

27 July 2026
Dressly logo

Reply from Dressly

Dear Kymlaurane,

Thank you for your kind words. We’re glad Dressly gives you the impression of being a great all-in-one app.

We truly appreciate you taking the time to share your first impression.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Trying something new

Trying something new

27 July 2026
Dressly logo

Reply from Dressly

Dear Caren,

Thank you for giving Dressly a try and for sharing your thoughts. We’re glad you were open to trying something new with us.

We truly appreciate you taking the time to leave a review.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I had my color analysis done a few…

I had my color analysis done a few months ago and it was spot on with what Dressly recommended!

27 July 2026
Dressly logo

Reply from Dressly

Dear Customer,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly’s recommendations matched your color analysis so well.

It means a lot to know our guidance felt spot on and helpful.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

All ok for me

27 July 2026
Dressly logo

Reply from Dressly

Dear Marianne Hastings,

Thank you for your feedback. We’re glad to hear everything was okay for you.

We appreciate you taking the time to share your experience.

Kind regards,
Dressly Team

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