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Dressly Reviews 

8,632
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,083 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful, friendly, and professional customer service, noting that staff are excellent and quick in responding to inquiries. People appreciate the prompt responses, with many issues being addressed immediately and efficiently, leading to satisfactory resolutions. The overall user experience is often described as smooth and enjoyable, helping individuals understand their style and feel confident. However, some customers also noted that product suggestions occasionally did not align with their preferences, body shape, or climate, with outfits sometimes appearing generic. Additionally, some people were dissatisfied with the subscription model, specifically mentioning unexpected charges due to automatic renewals that were not clearly communicated.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and helpfulness in... See more

Product

Reviewers mention ambiguous feedback about the product, with many appreciating the idea of finding clothes... See more

Customer service

People report positive experiences with customer service, highlighting excellent, prompt, and helpful... See more

Response time

Customers consistently note positive experiences with response times, with many praising the support staff... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

Although not for me (I am 70), I believe this service would work well for many women in a younger demographic. The capsules look thoughtfully curated and I am sure there are many who would like and be... See more

Company replied

Rated 4 out of 5 stars

The colors Dressly recommended are colors that I’m fairly drawn to already. It was nice to have the validation and also to see other shades that I don’t have or thought about to expand my palette.

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,632)

8,172 reviews in the last 12 months

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Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Terri,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly feels easy to use and helps you choose your style with ease.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Easy-to-use app

I haven't placed an order yet, so I can't comment on the products or delivery. However, the app/website is easy to navigate, loads quickly, and the browsing experience has been smooth so far. Looking forward to placing my first order.

29 July 2026
Dressly logo

Reply from Dressly

Dear Linda,

Thank you for your thoughtful review. We’re delighted to hear that you’ve found the app and website easy to navigate, quick to load, and smooth to browse.

We’re looking forward to welcoming you for your first order and hope your experience continues to feel just as seamless.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Haven’t used yet

I don’t know yet

20 July 2026
Dressly logo

Reply from Dressly

Dear Ramona,

Thank you for taking the time to leave a review. We understand that sometimes it takes a little time to get to know a new experience.

We hope Dressly will be helpful as you explore it further, and we’d be glad to hear your thoughts again in the future.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I was a little hesitant

I was a little hesitant, but I do like the colors that the camera picked for me. And I am willing to try them.

29 July 2026
Dressly logo

Reply from Dressly

Dear Carole Kilgore,

Thank you for your lovely feedback. We’re so pleased to hear that the camera picked colors you like, and it’s wonderful that you’re willing to try them.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

I don’t understand how this works

I like outfits you put together but unsure on how to purchase

29 July 2026
Dressly logo

Reply from Dressly

Dear Maurita,

We are thrilled to hear that you like the outfits we’ve put together for you.

We completely understand that navigating a new system can be confusing at first. We have forwarded your request directly to our support team, and an agent will reach out shortly to provide you with all the necessary details regarding your capsule and walk you step-by-step through how to make a purchase.

Thank you for your patience, and we look forward to helping you get your favorite looks!

Kind regards,
Dressly Team

Rated 3 out of 5 stars

Not sure if the style will fit me

Not sure if the style will fit me

28 July 2026
Dressly logo

Reply from Dressly

Dear Brenda,

It is completely natural to feel unsure when exploring new styles.

Please rest assured that our platform is designed to take your unique body shape, personal preferences, and lifestyle into account to curate looks that make you feel both comfortable and confident.

If there are specific styles you love, areas you prefer to highlight, or fits you usually feel best in, please let us know by contacting us at help@dressly.world. We are always happy to adjust your recommendations to better suit you!

Kind regards,
Dressly Team

Rated 1 out of 5 stars

I have tried several times to cancel…

I have tried several times to cancel this suscription however my credit card keeps getting billed. I asked for it to be cancelled as soon a I subscribed. I also would like all my money refunded.

Dressy indicated they sent an email. I have checked under my 2 emails, both junk and inboxes. There are no emails under either emails

27 July 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Louise,

We’re sorry for the inconvenience you’ve encountered.

Upon receiving your request, our team attempted to locate your profile in our system. As we were unable to find an active account under the provided information, a support representative emailed you directly to request a few clarifying details to process your cancellation and refund without delay.

We are currently awaiting your response to that email. Please kindly check your inbox—including your spam or promotions folder—and reply with the requested information so we may resolve this matter for you immediately.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

I'm looking forward to dressing with confidence.

I'm uneducated when it comes to fashion. I'm ready to be educated.

28 July 2026
Dressly logo

Reply from Dressly

Dear Jo Newton,

Thank you for your honest review. We’re glad Dressly can be part of your style journey as you explore fashion with a fresh perspective.

We hope you find the experience helpful and inspiring as you continue to learn.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

It awesome like all the outfits

It awesome like all the outfits

28 July 2026
Dressly logo

Reply from Dressly

Dear Stephanie Cardinal,

Thank you so much for your lovely feedback. We’re delighted to hear you’re enjoying all the outfits and that Dressly is bringing you style inspiration.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Very good but I need more outfit

Very good but I will like to see more outfit on shirt and miniskirts

28 July 2026
Dressly logo

Reply from Dressly

Dear Customer,

Thank you so much for your feedback! We are thrilled to hear that you are enjoying the selection so far.

We want to let you know that we are actively working on expanding our collection with more outfit options in line with your preferences, and they will be available for you very soon.

Best regards,
Dressly Team

Rated 5 out of 5 stars

Easy to use

Easy to use. Nice outfits. Good price. Like the virtual try on

28 July 2026
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for your lovely feedback. We’re delighted to hear that Dressly feels easy to use and that you’re enjoying the outfits and virtual try-on.

It’s wonderful to know the experience and value are resonating with you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

New styles

New styles new colors

28 July 2026
Dressly logo

Reply from Dressly

Dear Dee,

Thank you for your lovely feedback. We’re delighted to hear you’re enjoying the new styles and new colors.

It means a lot to us to know Dressly is bringing fresh inspiration to your style journey.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

great

I'm nervous to try but excited also

28 July 2026
Dressly logo

Reply from Dressly

Dear Tania,

Thank you so much for sharing that with us. It’s completely natural to feel a little nervous when trying something new, and we’re delighted to hear you’re excited too.

We hope Dressly helps make the experience feel easy, enjoyable, and confidence-boosting.

Warm regards,
Dressly Team

Rated 1 out of 5 stars

Don’t like clothes

Don’t like clothes

28 July 2026
Dressly logo

Reply from Dressly

Dear Joyce,

We’re sorry for the inconvenience you’ve encountered and that the recommendations didn't match your style.

Please note that personalization in Dressly is based directly on the information you provide — such as your quiz answers, style preferences, and photos. The more accurate and complete your input, the more tailored your recommendations will be.

You can easily update your preferences in the Settings at any time to fine-tune your experience. Simply liking or disliking specific outfits and items in the app also helps our algorithm quickly learn your personal taste and refine your future suggestions.

If you need any extra help adjusting your profile, please reach out to us at help@dressly.world — we'd love to help you get looks you'll adore!

Kind regards,
Dressly Team

Rated 5 out of 5 stars

So far so good

28 July 2026
Dressly logo

Reply from Dressly

Dear Jenn,

Thank you for your kind words. We’re glad to hear things are going well so far with Dressly.

We truly appreciate you taking the time to share your first impression.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

I was tricked into paying 20 euro…

I was tricked into paying 20 euro extra. Check what you click. It's a little misleading.

22 July 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Edel,

Thank you for letting us know about your experience! Have no doubt, we have no hidden charges.

We truly regret to hear about this misunderstanding. Rest assured, our support team will reach out to you as soon as possible to clarify everything.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

No comment yet


Not sure yet

28 July 2026
Dressly logo

Reply from Dressly

Dear Elaina D Leslie,

Thank you for taking the time to share your thoughts. We understand that sometimes it takes a little time to get a clear impression, and we truly appreciate you giving Dressly a try.

We hope your experience becomes more helpful and enjoyable as you explore further.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

I just downloaded the app, I cannot provide a review at this moment.

I cannot add a review as I just downloaded the app.

28 July 2026
Dressly logo

Reply from Dressly

Dear Dana,

Thank you for taking the time to share this. We understand you’ve only just downloaded the app, and we appreciate your early feedback.

We hope you enjoy exploring Dressly, and we’d be glad to hear your thoughts once you’ve had a chance to use it more.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience to have found this app

28 July 2026
Dressly logo

Reply from Dressly

Dear Gem,

Thank you so much for your lovely feedback. We’re delighted to hear you’ve had an excellent experience finding Dressly.

It means a lot to know the app has made such a positive impression.

Warm regards,
Dressly Team

Rated 2 out of 5 stars
Dressly logo

Reply from Dressly

Dear Di,

Thank you for sharing your feedback with us.

We are sorry to see your 2-star rating! It sounds like you haven't had a chance to set up your preferences or choose your style choices yet, which means you haven't gotten to see the best part of what we offer.

We would love to help you get everything set up so you can start getting your personalized outfit recommendations right away. If you are having any trouble navigating the quiz or setting up your profile, please reach out to us at help@dressly.world.

Our team is right here and happy to guide you step-by-step!

Kind regards,
Dressly Team

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