To be honest I was sceptical this was a legit site. My trainers come exactly as described and before they were meant to. I dont post a lot of reviews but because of my initial doubts I thought it was... See more
Company replied
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See what reviewers are saying
I am absolutely appalled by the service—or lack thereof—from DressInn (Tradeinn). I placed an order (Order number: 69655754), but it was never delivered to me, for which I provided proof. Despite m... See more
Delivery was delayed until Monday instead of Thursday, but the communication was excellent with clear updates at every step. Most importantly, the shoes fit perfectly and are great quality. Worth the... See more
Company replied
1st time I’ve heard of Dressinn was online, was a bit wary of ordering but went with the purchase as all recognised safe ways to pay were an option. Received my order less than a week later. Would rec... See more
Company replied
Company details
Written by the company
Dressinn is a one-stop shop for the best deals on branded clothing, shoes and accessories. At Dressinn the lowest prices are guaranteed, and men, women and children can find stylish items from brands such as Superdry, Levi’s, Wrangler, Hugo Boss, Lacoste and Pepe Jeans. With hundreds of styles of dresses, jeans, shirts, shoes and children’s clothes, Dressinn has something for everyone – and all at the best price possible – through the site’s exclusive offers, outlet sales, model sales and flash offers. Dressinn is one of the 18 stores specialized in sports within the Tradeinn group, with over 2.5 Mio legitimate products in a HQ storage of 30.000m2 and over 10.000 trusted brands available to ship to 180 countries around the world.
Contact info
Calle Pirineus 9, 17460, Celrà, Spain
- 972 75 50 62
- support@tradeinn.com
- dressinn.com
4.0
Great
27K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I placed an order for clothes that…
I placed an order for clothes that appeared to be in stock. Not only did it take three weeks just to ship the order, but it also never actually arrived. When I contacted customer service, they brushed me off and told me to contact the shipping company instead. Absolutely unacceptable service
2 June 2026
Unprompted review
Reply from Dressinn
Dear,
We are very sorry to hear that you rated our service as not meeting your expectations.
To continue to improve, we would like to check what exactly happened. Please send us your order number and we will review your case.
Please accept our sincerest apologies for any inconvenience caused.
Best regards
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
I came across to this web googling a…
I came across to this web googling a pair of shoes sold out everywhere else. I noticed that they had a very cheap prices and didn’t trust in the beginning, so I Googled to check if the web was legit. It had many bad reviews about delayed shipping but all from outside the EU, which is normal because of customs, etc. I decided to order (I'm located in Ireland) and got my shoes over a week later. I'm super happy I found this web, amazing princess and fast shipping if you are in Europe. Would definitely recommend and buy more from here in the future.
28 May 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share these positive comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Quick delivery and great quality
23 May 2026
Unprompted review
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Dood quality of item
26 May 2026
Unprompted review
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Orders always arrives promptly via a…
Orders always arrives promptly via a reputable delivery company.
26 May 2026
Unprompted review
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Excellent service good price and prompt…
Excellent service good price and prompt delivery, thank you.
25 May 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Purchased a pair of Polo sneakers
Purchased a pair of Polo sneakers. Took a bit more than a week to get them as they seem to came from Spain. No issues or whatsoever with the order.
15 May 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Delivery cost high compared to similar vendors. Box arrived squashed and broken
Not impressed by the delivery cost and the time it took for the item to arrive.
The box with the shoes arrived squashed and broken.
It is unlikely that I would use Dressinn again for future purchases
23 May 2026
Unprompted review
Reply from Dressinn
Hello,
We are sincerely sorry to hear that our service did not meet your expectations.
We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.
If you need any further information or assistance, please contact our customer service by sending an email to support@tradeinn.com.
Please accept our apologies for any inconvenience caused.
Sincerely,
Excellent product and service
Item was reasonably priced and up to my expectations. Size was a perfect fit and delivery within the expected date.
26 May 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share these positive comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Poor delivery
The order took a long time to come, and it was hard to follow the order. I had to pay toll in addition to get it in Norway and the box of the shoes came damaged. I will never buy with them again.
28 May 2026
Unprompted review
Reply from Dressinn
Hello,
We are sincerely sorry to hear that our service did not meet your expectations.
Please note that delivery dates are estimates and not guaranteed, as external factors beyond our control may affect order delivery.
Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier.
We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.
If you need any further information or assistance, please contact our customer service by sending an email to support@tradeinn.com.
Please accept our apologies for any inconvenience caused.
Sincerely,
I have now waited more than a week for…
I have now waited more than a week for my order and still have not received anything. Your website says that the item has been shipped, but this is not true, as I have contacted the shipping company and they confirmed that they have not received any package from your company.
Because of this, it appears either that this is a scam company or that you are being dishonest about your shipments.
20 May 2026
Unprompted review
Reply from Dressinn
Dear Customer,
We are very sorry for your comments, we did not intend to delay your order and we take full responsibility for our actions and any inconvenience that arises.
Please note that delivery dates are estimates and not guaranteed, as external factors beyond our control may affect order delivery.
2026-05-29 12:50:00 INFORMATION OSLO, 0402, NO NOTIFICATION OF RETRIEVE MESSAGE IS SENT TO CONSIGNEE
Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Best regards,
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Excellent pair of mens Replay trousers.
Excellent pair of mens Replay trousers.
Couldn't get this specific item anywhere else. Great price and good comms showing the item journey. Delivery is a little slow but when received nicely packaged.
My second item from Dressinn. I would recommend and use again.
26 May 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Order 69324632. Dressinn is an international criminal organization
Order 69324632. This international criminal organization alias "dressinn" that I will report to the European Union, took money twice. First, in the arbitrary alteration from the carrier DHL, which cost me an expensive amount of money, to this trash "mail americas" that nobody in their right brain utilize it if the aim is to get the item you purchased. This subversive act make it cheaper what I already paid for and Dressinn profited. And the second was when Dressinn robbed me the price of the item too. I demand the immediately release of the totality of my money which is 361.48 PEN, not that fraudulent and new cost of "216.48 PEN".
24 May 2026
Unprompted review
Reply from Dressinn
Good Morning,
We are very sorry to hear that you rated our service as not meeting your expectations.
Please be assured that the experience of our customers is very important to us which is why we have investigated your issue.
A refund has just been issued, you will receive the corresponding amount within the next few days.
24/05/2026 22:01:39 - Cancellation amount: 361.48 PEN
We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service.
Please accept our sincerest apologies for any inconvenience caused.
Best regards
All good delivery a couple of days late
All good delivery a couple of days late
22 May 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
No Refund supplied - for a broken watch
I bought a watch that broke from standard use after just a few time.
I was offered a refund and it marked as as Refund, but never saw the money back or any response for 3 messages.
4 January 2026
Unprompted review
Reply from Dressinn
Hello,
We would like to inform you that a refund of 160.98 NZD was successfully processed via Adyen on 16/04/2026 at 12:44:09.
Kindly check your account to confirm the transaction. If you have any questions or need further assistance, we are here to help.
Thank you for your attention.
Best regards,
Fast shipment and fast delivery
Fast shipment and fast delivery. The price was also great for the item.
20 May 2026
Unprompted review
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
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