I signed up via Amazon Health not really thinking much. My wife has complained that I snore. I've tried seeking help but it's difficult finding a sleep study in my area and I often get confused with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Talking with Mary Beth Willis felt like talking to a well informed friend. She is so kind and knowledgeable. Looking forward to seeing my test results and discussing them with her. Thank you so much f... See more
Company replied
Blessing was very helpful in explaining how to proceed with ( monitoring device being sent to me. She was also very helpful in explaining my sleep test results too. I liked the convienience of the s... See more
Company replied
It was a good experience all around. The sessions were helpful and insightful, and the sleep study was really valuable, especially because it had 2 nights of data. I've made some adjustments to my eve... See more
Company replied
Company details
Written by the company
Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.
Contact info
United States
- (650) 761-4056
- hello@dreemhealth.com
- dreemhealth.com
4.4
Excellent
199 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beyond my expectations
My initial consult was pretty much perfect. Highly professional and informative. It was also easy and I didn’t have to wait months for an appointment.
7 October 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
Wow, thank you! Hearing that we exceeded your expectations and made scheduling simple means so much. We're thrilled you had such a positive first experience 💙
Efficient and clear instructions.
Efficient and clear instructions.
10 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
We appreciate this! Efficiency and clarity are so important to us. Thanks for sharing your experience 💙
They helping me out with this matter…
They helping me out with this matter with my sleeping
24 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
Love this! Thanks for sharing, Quincy 🙌
Harassing emails and outrageous cost!
They kept changing my appointments and the cost was outrageous. They still keep sending me threatening emails on my $100 remaining balance. Would not recommend this company.
30 July 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
We're really sorry to hear about this experience. Appointment changes and billing issues are incredibly frustrating, and it sounds like we didn't handle this well. We should have communicated more clearly and resolved the billing situation much faster. Please reach out to our team at hello@dreemhealth.com so we can make this right and address the balance issue.
Working hard to turn this around for you,
The Dreem Health Team
The doctor was every knowledgeable.
The doctor was every knowledgeable.
30 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
We appreciate you! Thanks for sharing your experience 💙
Dawn was incredible and made me feel…
Dawn was incredible and made me feel comfortable. She was caring and kind. My experience with this company was incredible all around.
29 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
This means everything to us, Chris! Dawn is such a caring provider, and we're so glad she made you feel comfortable and supported. Hearing that your whole experience was incredible is the best feedback we could ask for. Thank you 💙
The doctor was awesome 👌🏽
The doctor was awesome 👌🏽, absolutely grate experience. Her name is N.P Lauren Henrey, trust me when I say she is joy to work with it and she knows her stuff. Almost didn't want the video call to ens lol . Most definitely learnt more about my sleep apena.
25 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
We love this so much! Lauren is truly a gem, and we're thrilled she made the experience so positive for you. It's awesome that you went from hesitant about the video call to learning so much about your sleep apnea. Thank you for sharing 😊
Reply from Dreem Health Sleep Clinic
We appreciate you! Thanks for sharing your experience 💙
Helpful ,explained everything…
Helpful ,explained everything thoroughly and patient
23 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
This is wonderful to hear! We're happy everything was explained clearly and you felt taken care of. Thank you 💙
Very professional solved my issues…
Very professional solved my issues quickly. And most important above everything else. My dr. was kind.
18 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
This is so great to hear! We're thrilled your doctor was kind and professional, and that your issues got solved quickly. That combination of care and efficiency is what we strive for. Thank you, Daniel 😊
Easy to use and great communication
Ease of test; easy to understand report and great communication: friendly and personable doctor. Smooth process and great about various needs and options, along with best approach to solutions.
18 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
Wow, thank you! Hearing that the test was easy, the report clear, and the communication friendly means everything to us. We're so glad you felt supported through the whole process 💙
I like being in the comfort of my home
I like being in the comfort of my home. The clinician was very thorough in explaining the test.
16 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
We're so glad the at-home experience worked for you! Being able to do the test in your own space makes such a difference, and we're happy your clinician took the time to walk you through everything. Thanks for trusting us, Regina 😊
knowledgeable and patient
Karen was very knowledgeable and patient with my needs. Zoom needs to loaded and camera given access.
15 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
We're so happy Karen took great care of you! And thanks for the heads up about the Zoom setup —we'll make sure that gets addressed. Appreciate you! 💙
Kaitlyn has been amazing
Kaitlyn has been amazing. From day 1 she listened to my concerns, answered all of my questions, and really made me feel heard. I now have answers I’ve been seeking for months and feel optimistic about getting treatment for my deep apnea. I’m getting married next month and Kaitlyn has been more than accommodating and flexible to get me treatment before then.
11 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
Alanna, this made our whole week! We're so glad Kaitlyn made you feel heard from day one and helped you find the answers you've been looking for. And congratulations on your upcoming wedding! We're honored Kaitlyn could work with your timeline to get you the treatment you need. Wishing you the best sleep and the happiest celebration 💙
Reply from Dreem Health Sleep Clinic
We appreciate you David! Thanks for sharing your experience 💙
Respectful of symptoms and time
I truly appreciated the physician giving me options for treatment versus one set treatment. She was very thorough and respected my time with our visit so that I could get back into work.
11 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
This means so much! We know how valuable your time is, and we're glad your physician took the time to really listen and give you options that work for your life. Thanks for trusting us with your care 💙
Reply from Dreem Health Sleep Clinic
Love this! Simple and effective is exactly what we're going for. Thanks for taking the time to share your experience, Chris 😊
I am so surprised at my diagnosis
I am so surprised at my diagnosis! No wonder I never feel rested! I am excited to begin the steps to improve my life. Multiple options to choose from. No pressure at all. My professional is so empowering and the equipment has been so improved.
25 August 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
Mariah, this is such an uplifting review to read! We love hearing how supported you feel and that the options gave you confidence without pressure. Your excitement to take the next steps is exactly why we do this.
Here’s to better sleep ahead,
The Dreem Health Team
these guys are TERRIBLE, they will try to steal your $
They are weasels and will try to get you to pay for things you already paid. If you do not dispute appointments that they schdule without your permission you will be charged. No one knows what is going on, they don't have their billing process in order, and if I hadn't caught them trying to steal my money, I would be out an additional $750 so far. They're not done trying yet, I guarantee it.
2 September 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
Braeden, we're sorry this have been your experience. Billing should never feel confusing or unexpected, and we take it seriously when someone feels charged unfairly. Please reach out to us at hello@dreemhealth.com so we can dig into your account and make this right.
Working hard to turn this around for you,
The Dreem Health Team
Five star experience
The NP I got paired with has done a fantastic job of helping me understand my sleep test results and determining next steps. She’s taken time to educate me on my condition and what could potentially help. Dreem is so much better than a standard clinic because the team is so much more accessible.
26 August 2025
Unprompted review
Reply from Dreem Health Sleep Clinic
Alana, this is so kind of you to share. Taking the time to explain results and talk through options is something our NPs care deeply about, and it’s wonderful to hear how much it helped you. We’re honored to walk alongside you as you move forward.
Wishing you health and rest,
The Dreem Health Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.