DPB Plumbing and Heating Engineers Ltd Reviews 

273
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as excellent, professional, and efficient. Many found problems were fixed quickly and effectively, leading to a smooth overall experience. Reviewers highlight the staff's punctuality, polite demeanor, and friendly approach. Consumers found the engineers to be knowledgeable and helpful, often going above and beyond. The team is also commended for their tidy work and the excellent support received from the office staff.

What people talk about most

Service

Users describe positive interactions with service, highlighting the politeness, friendliness, and efficiency... See more

Staff

Consumers find staff to be positive, consistently praising their politeness, friendliness, and efficiency in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more

Company replied

Rated 5 out of 5 stars

Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more

Company replied

Rated 5 out of 5 stars

From start to finish Dan and James were brilliant and I couldn’t rate them highly enough. Professional and friendly and excellent at explaining everything. Boiler, gas fire and underfloor heating al... See more

Company replied

Rated 5 out of 5 stars

Our boiler stopped working on Boxing Day and Danny called to kindly spend the time talking me through how to re-pressurise it. Danny was throughly helpful and knowledgeable meaning the problem was fix... See more

Company replied


Company details

  1. Gas Engineer
  2. Heating Contractor
  3. Plumber

Written by the company

We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas


Contact info

4.9

Excellent

TrustScore 5 out of 5

273 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(273)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Excllent job and company

Dan arrived bang on time. He was polite, efficient and very tidy. He paid attention to all aspects of the heating system prior to fitting 2 new radiator valves.
I would rate DPB very highly. Each time we have used them, they have proved excellent!"

16 June 2022
Unprompted review
Rated 5 out of 5 stars

Professional company

We recently had an en suite bathroom fitted We found the staff very efficient & professional throughout & a special mention for Rob who was here through most of the process & worked extremely hard He was professional , reliable & friendly
There were one or two hiccups during the process which were handled sorted out very quickly & efficiently
We are very pleased with the result & would highly recommend them

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent job from Danny and his team…

Excellent job from Danny and his team to install new combi boiler. Left tidy, all rubbish removed. Office staff helpful and friendly. Were recommended to us and we would have no hesitation recommending DPB also.

12 April 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which have been shared with the DPB team. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Boiler installation

Great service from DPB plumbers, efficient job installing new boiler, neat and tidy and pleasant staff....always v helpful on the phone. Recommend this company 👌 👏 👍

25 March 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which have been shared with the team. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Great service

Great service, always clean tidy and quick to respond. Would always recommend Danny and the team

15 March 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which have been shared with the team.

Rated 5 out of 5 stars

Just excellent

Just excellent: punctual, courteous, tidy, professional and competent. Big job completed in less than the 3 days predicted. Great to have the follow-up to make sure we were satisfied. Looking forward to DBP doing the next project - new bathroom.

11 March 2022
Unprompted review
Rated 5 out of 5 stars

Can’t fault them

Can’t fault them. They came out when they said they would, found the problem then came back to fix it promptly. Thankyou !

7 March 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I called DPB plumbing and heating to carry out a routine yearly service on my gas boiler.
From the initial call to the work been carried out I can honestly say this company is extremely professional and I would not hesitate to use them in the future and would recommend them to anyone.
The engineer Dan who came was very polite and even repaired my bath tap free of charge as he was already on site!

2 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent prompt service, arrived when promised

Excellent service. Called the receptionist who answered the phone 1st time, an engineer came out within the hour. Leak mended, part replaced on boiler. Both engineers very polite and knowledgeable. No hard sell but it made sense to take out a monthly plan to cover annual servicing and priority callout. Now I have peace of mind.

2 March 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words and we look forward to being of service to you in the future

Rated 5 out of 5 stars

First class service

First class service - as usual. Always prompt, efficient, clean work and service with a smile :) Wouldn't use anyone else!

1 March 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which have been shared with the Team. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Was an emergency call for an invalid…

Was an emergency call for an invalid mother just out of hospital. They we very quick efficient and very polite. Even though unable to replace part- due to age of fire - they were very helpful with suggestions. Highly recommended.

24 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words, we were happy to attend to the call out for you and your Mother and we hope to be of service to you in the future.

Rated 5 out of 5 stars

Always great service from the whole…

Always great service from the whole team. All work carried out by them is done on time to a high standard. Always first port of call when plumbing/heating problem occurs. Thank you to all.

24 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which have been shared with the team. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

As ever the guys did a truly…

As ever the guys did a truly professional job, good work ethics and more importantly left the house clean and tidy. Can’t thank them enough. Well done DPB and thanks

23 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which have been shared with the Team. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Excellent service

Rang this morning for help with boiler pressure. Appointment this afternoon between 2and3. Bang on 2 o’clock Ian arrived(he’s been before) and went straight to the boiler,did his magic,checked the radiators and it was fixed. Excellent service with a smile and a chat. Would highly recommend this company

17 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words... and also for your recommedations which are much appreciated by all the team at DPB.

Rated 5 out of 5 stars

An excellent Job

We were very pleased with the work carried out by DPB plumbing. We had a new bath and shower unit installed. The work was done to a high standard, all the mess was cleared up and removed and the work completed on time. We will certainly use them again.

16 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which are much appreciated - enjoy your lovely new bathroom!

Rated 5 out of 5 stars

Boiler service…

Ian came over to do the annual service on my boiler. He was on time, professional, informative and good company. He even responded to an elderly neighbour across the road who needed some boiler advice. Can recommend this company

8 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words which have been shared with Ian and the DPB Team. We look forward to being of service to you in the future

Rated 5 out of 5 stars

Annual boiler service

I’ve just had my annual boiler and gas fire service.
Ian the DPB representative arrived promptly. He was polite and very courteous.
He carried out the service explaining any issues as he found them.
I find the whole company friendly and very trustworthy and wouldn’t hesitate to recommend them.

7 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words and we look forward to being of service to you in the future.

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