Douglas Scott Legal Recruitment Reviews 

102
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and genuinely supportive throughout their job search. Reviewers appreciate how recruiters are dedicated, knowledgeable, and take the time to truly understand individual needs and career goals. The service is frequently described as efficient and smooth, with many people highlighting the proactive communication and regular updates. People also noted the exceptional responsiveness and valuable guidance provided at every stage, making the entire process stress-free. This personalized approach often leads to securing roles that perfectly align with their aspirations and even exceed expectations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and genuine... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the excellent communication,... See more

Service

Users describe positive interactions with service, highlighting the proactive, professional, and supportive... See more

User experience

Clients share positive opinions on user experience, with many describing the process as smooth and... See more

Response time

Consumers find response times to be positive, with many appreciating the frequent updates and responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had such a great experience working with Leah! From our very first conversation, she was incredibly friendly, supportive, and genuinely invested in helping me find the right opportunity. Leah kept m... See more

Company replied

Rated 5 out of 5 stars

I have been looking for a new role for some time and Emily has been an extremely helpful recruiter in my job search. She has been dedicated, professional, friendly and informative throughout the pro... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Ryan enough for the role he played in helping me start my legal career. As a recruiter at Douglas Scott, he was not only professional and knowledgeable but also genuinely supportive th... See more

Company replied

Rated 5 out of 5 stars

Gareth was absolutely brilliant throughout. He kept me updated all the way throughout the process and I was never left wondering what was happening. He constantly found new opportunities and genuinely... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Douglas Scott Legal Recruitment are multi-award winning, legal recruitment experts with a 20-year track record of success in the legal sector. We’re also the only APSCo affiliated professional services recruiter to have a Gold standard accreditation with Investors in People. We have developed a reputation for driving excellence in customer service and efficiency in the recruitment process; our business, put simply, is to remove the pain points candidates and hirers can experience on their legal recruitment journeys and we deliver this on a national and international level.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(102)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommend Gareth at Douglas Scott Legal Recruitment

Gareth was fantastic from the very start of the recruitment process. He kept everything clear and straightforward, and his honesty and patience really stood out. Throughout the interviews, he offered great advice and support; his knowledge of the Personal Injury and Medical Negligence sector is exceptional! He always responded quickly and provided regular updates, whilst providing reassurance throughout. I’d highly recommend Gareth to anyone looking for a recruiter who genuinely cares and has in-depth market expertise.

28 November 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Thank you for this review, our team is passionate about making your recruitment a positive experience and I'm sure Gareth would be delighted to see this!

Rated 5 out of 5 stars

Gareth was so helpful throughout the…

Gareth was so helpful throughout the whole process. Very informative, very supportive and guided me through an unknown path. I would highly recommend Gareth and Douglas Scott.

25 November 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Thank you for this review and we're delighted Gareth made you felt supported throughout the process.

Rated 5 out of 5 stars

Emily Blackmore - highly recommend!

I have been looking for a new role for some time and Emily has been an extremely helpful recruiter in my job search. She has been dedicated, professional, friendly and informative throughout the process. I particularly appreciated that Emily brought any potentially suitable roles to me as soon as they became available.

I am now thrilled to have accepted a role which suits me perfectly. Thank you Emily!

24 November 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Thanks for sharing your positive experience. We're proud Emily has been part of your next career step and the best of luck in your new role!

Rated 5 out of 5 stars

Leah has been extremely helpful in…

Leah has been extremely helpful in finding me a new role swiftly. She listened to what I wanted and I’m now working in an environment where the company is very welcoming and prioritises their staffs training.

13 October 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Thank you for your feedback regarding Leah and we are glad you are enjoying your new role.

Rated 5 out of 5 stars

Excellent service from the very start

I had a fantastic experience working with Francesca. From the outset, her service has been excellent — she is proactive, professional, and genuinely supportive. Communication has been outstanding throughout the process; any questions or queries I had were responded to immediately, and she consistently provided clear guidance and reassurance.

Francesca demonstrated a strong understanding of both the role and my career goals, and I felt fully supported at every stage. Thanks to her dedication and expertise, the whole experience was smooth and stress-free. I’m incredibly grateful for her help and would highly recommend her to anyone seeking a new opportunity.

5 November 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Thank you for your lovely feedback regarding Fran! We wish you the best of luck in your new job role.

Rated 5 out of 5 stars

Leah Ellson - highly recommended

My experience with Douglas Scott has been 10 out of 10.

Leah was a star, I really appreciated the time and support she gave.  I was impressed with how she understood me as a candidate and by her dedication in finding me the right role.  I was kept updated throughout and if I needed to reach out to Leah she was there.  I was in experienced hands as she had real flair in facilitating a smooth process which led to a successful outcome.  Leah was professional and friendly and is a real asset to the company. 

There was even communication from Jonathan Nolan - a personal touch by the company.

Great recruiters and a big thank you to Leah.

6 October 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Thank you for your lovely feedback! We wish you the best of luck in your new job role.

Rated 5 out of 5 stars

I had dealt with Leah and she was very…

I had dealt with Leah and she was very professional, quick and always made sure I was updated throughout the process! She has a very friendly approach and made the experience smooth for me.

20 October 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

We’re so pleased Leah could offer the support and expertise you needed, thanks for sharing your feedback.

Rated 5 out of 5 stars

Review for Leah Ellson

I had such a great experience working with Leah! From our very first conversation, she was incredibly friendly, supportive, and genuinely invested in helping me find the right opportunity. Leah kept me informed every step of the way, offered helpful advice, and made the whole process feel smooth and stress-free. I really appreciated how approachable and positive she was. Thanks to Leah, I have a role I am truly excited about. Highly recommend!

20 October 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Thanks for taking the time to leave such a great review, Leah will really appreciate it!

Rated 5 out of 5 stars

Professional and responsive

Ali is one of the best recruiters I have ever come across. He is professional, responsive and provides valuable advice at every step of the process. I would not hesitate to recommend him to others in the legal industry.

10 October 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Wow! We’re delighted to hear you had such a positive experience with Ali, best of luck in your new role!

Rated 5 out of 5 stars

Exceptional service and excellent customer care

Chris is always available and courteous. Keeps you informed and is always available to chat and reassure.

19 September 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Wow! Thank you so much for your kind words, and we wish you the best of luck in your new job role!

Rated 5 out of 5 stars

Incredible communication, supportive and genuinely interested in my career and goals!

I can’t thank Ryan enough for the role he played in helping me start my legal career. As a recruiter at Douglas Scott, he was not only professional and knowledgeable but also genuinely supportive throughout the entire process. He took the time to understand my goals, kept me informed every step of the way, and matched me with a position that became my first job in law — the start of my dream career.

I couldn’t be more grateful and I’d highly recommend him and Douglas Scott.

16 September 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Thank you so much for your kind words, and we wish you the best of luck in your new job role!

Rated 5 out of 5 stars

Douglas Scott Agency

Happy to be able to say that Dante listened to my requirements, put forward possible options and kept in contact throughout, even interrupting his holiday to provide assistance and tips.
Would recommend.

29 August 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Thank you so much for your recent review of Dante! We wish you the best of luck in your new job role.

Rated 5 out of 5 stars

The level of support and guidance was exceptional...

I was very pleased with the level of support and guidance I was given by the recruiter. I really was very appreciative of the time and attention that was given during the whole process and I would have no hesitation recommending Douglas Scott Legal Recruitment particularly Huw Flanagan-Roberts who had kept me in mind for this role as soon as it became available and kept me fully informed throughout the process. Thank you so much Huw!

9 June 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Your feedback means a lot, thanks for sharing! We’re proud to have Huw on the team, and even prouder to see you stepping into your new role!

Rated 5 out of 5 stars

Amy was great

Amy was great, caring and supportive and paid attention to detail. She asked me a lot of questions to understand my needs. Very happy and strongly recommend her

17 July 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Many thanks for your feedback! We’re pleased to hear Amy provided a positive and professional experience throughout your job search. Wishing you every success going forward

Rated 5 out of 5 stars

Chris Hodgson was thorough and…

Chris Hodgson was thorough and attentive throughout the application process. I am very satisfied with the experience.

10 July 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Really appreciate your feedback about working with Chris. Your success is what we’re all about — congratulations on the new role!

Rated 5 out of 5 stars

Wonderful experience

I’ve been dealing with Aaron, who from the very first phone call was the most supportive and very encouraging. He’s been in contact with me regularly and always available to answer any queries I had and he helped me secure the job that I wanted. I really appreciate all the help I was given.

3 July 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

We're so pleased Aaron could help guide you to the right opportunity. It’s always fantastic to hear such positive feedback, thank you!

Rated 5 out of 5 stars

Job hunting cab be so stressful and…

Job hunting cab be so stressful and this job search wss definitley so. Thankfully my C.v. got to Ryan at Douglas Scott who put me in contact with an opportunity im really excited about. I was well prepared fkr the interview and feel and positice match with role was made. The process was made quick and easy. Thank youbto Ryan.

13 June 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

We're thrilled Ryan could help you land your next opportunity.
Thank you so much for your review!

Rated 5 out of 5 stars

Top recruitment consultant

Aaron was knowledgeable, knew my requirements, knew the industry, matched my skill set perfectly with the company's requirements
He was supportive & helpful throughout the whole process, very professional & also set client care at the highest level

2 June 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

We’re pleased to hear Aaron provided a positive and professional experience throughout your job search. Many thanks for your feedback and wishing you every success going forward.

Rated 5 out of 5 stars

Stacey contacted me about a role in the…

Stacey contacted me about a role in the morning and an interview by teams was set up in no time . I think it was 3 days between first contact and my starting the locum role which is very fast . I’d highly recommend Stacey to anyone as she is super friendly and helpful and great to deal with .

22 May 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

Your feedback means a lot — thanks for sharing your experience with Stacey!

Rated 5 out of 5 stars

Working with Stacey Joliffe has been a…

Working with Stacey Joliffe has been a pleasure. Stacey understands the requirements of a small and dynamic firm, narrowing down candidates who are suited to the role, working in an efficient manner and proving complete transparency throughout the process.
We have now instructed Stacey on multiple occasions

6 May 2025
Unprompted review
Douglas Scott Legal Recruitment logo

Reply from Douglas Scott Legal Recruitment

We really appreciate your feedback! It's great to hear that Stacey was able to support you through your job search. Congratulations on your new position!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look