Really amazing product, looks and tastes amazing. Would have been 5 stars but although each slice is individually wrapped, the actual postal box was not great and had one small cooler pack inside and... See more
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Review summary
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We ordered 12 cookie pie slices as an alternative to a birthday cake and it was incredible. 4 stars may actually be harsh but only marked it down slightly as not all the flavours were available that w... See more
Company replied
I was disappointed that my order was not dispatched until the day after my preferred delivery date I had chosen, which meant it was late for the occasion I had ordered it for. Also there were no... See more
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The cookie dough pie slices are to die for, highly recommend these! However, the brownies we received were rock hard, more like a biscuit, not what was expected. Overall, we vote 2.5-3/5, if all items... See more
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Company details
Written by the company
About DoughGirl DoughGirl is a bold, flavour-first bakery brand based in the UK, specialising in indulgent, handcrafted cookie pies and loaded bakes that are made to stand out. Born from a love of unapologetically big flavours and proper bakery indulgence, DoughGirl creates gooey-centred cookie pies, chunky stuffed cookies and limited-edition drops that customers genuinely get excited about. Every product is baked in small batches using premium ingredients, generous fillings and signature DoughGirl flair. We don’t do boring. We don’t do average. And we definitely don’t do small portions. From nostalgic classics to creative, seasonal specials, our mission is simple — to make every bite memorable. We’re proud to be growing a loyal community of DoughGirl fans across the UK who come to us for quality, consistency and a little bit of indulgence when they deserve it most. Whether you’re ordering for a celebration, a gift, or just because… DoughGirl is here to deliver big flavour, big attitude and seriously good bakes.
Contact info
Unit 1 A52 Business Park, PE24 4AW, Croft, United Kingdom
- 01754 768120
- customerservices@doughgirl.co.uk
- doughgirl.co.uk
3.9
Great
864 reviews
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Replied to 98% of negative reviews
Typically replies within 1 week
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Absolutely fantastic service and…
Absolutely fantastic service and gorgeous cookies and brownies, will be ordering again soon, got my order delivered on a very hot day and nothing was spoilt as was packaged really well and even had ice packs in the boxes. Keep doing what your doing as everything was excellent, thank you very much
12 August 2026
Reply from DoughGirl
Thank you so much for your sweet review! We look forward to your future custom again soon!
Reply from DoughGirl
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and loved our products as much as we do!
The cakes are absolutely amazing the…
The cakes are absolutely amazing the company is great at what they are doing
Thank you xx
12 August 2026
Reply from DoughGirl
Thank you so much for your sweet review!
Ordered a wonky box and it was great…
Ordered a wonky box and it was great value for money and of course, delicious
31 July 2026
Reply from DoughGirl
Thank you so much for your review! We are glad that you enjoyed your sweet treat!
Reply from DoughGirl
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and that you thought our product was great!
They were nice but package arrived…
They were nice but package arrived damaged and items were pretty much crushed, they also cancelled one of the items and didn’t just swap it,
11 August 2026
Reply from DoughGirl
Thank you for your review. Apologies for the issues you may have experienced with your order. We kindly ask that you contact our customer service team at customerservices@doughgirl.co.uk if you would like any further assistance.
Wonky box
I know it was a wonky box, but I ordered 4 and they were all the same. Was hoping to try more of your products
More cookie and less ganache in the cookie pie please
10 August 2026
Reply from DoughGirl
Thank you for your review. We always appreciate your feedback and take any comments on board. If you need any assistance, please contact our customer service team at customerservies@doughgirl.co.uk.
Received quickly amazing taste and good…
Received quickly amazing taste and good deals
11 August 2026
Reply from DoughGirl
Thank you so much for your review! We are glad that you enjoyed your sweet treat!
Delicious 🤤 really enjoyed them
Delicious 🤤 really enjoyed them! And once Ive burn off the calories I will be buying more!
We had some cookies and a slice of cookie pie (which I think has changed my life a little bit 😅 it was that good!)
11 August 2026
Reply from DoughGirl
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and that you thought our product was great!
Reply from DoughGirl
Thank you so much for your sweet review! We look forward to your future custom again soon!
Amazing
Amazing! Absolutely delicious and such outstanding quality. Order was packed well and arrived safe and on time. Will definitely buy from again.
7 August 2026
Reply from DoughGirl
Thank you for your review! We are so pleased that you loved your order :)
Awful cookies
Awful cookies, awful packaging and awful customer service.
Avoid at all costs.
13 August 2026
Unprompted review
Reply from DoughGirl
Thank you for your review. We are sorry to hear that you were not happy with your order on this occasion. If you would like any further assistance, please do not hesitate to contact our dedicated Customer Service at team!
Delicious products
Delicious products, will be using again definitely. Order came as expected, well packaged.
10 August 2026
Reply from DoughGirl
Thank you so much for your sweet review! We look forward to your future custom again soon!
Great website
Great website - easy to use to make choices.
Quick delivery and great communication
10 August 2026
Reply from DoughGirl
Thank you for your review! We are so pleased that you loved your order :)
Amazing cake slices
Amazing cake slices. Really difficult to choose which to have. Went down a treat with my family
10 August 2026
Reply from DoughGirl
Thank you so much for your sweet review! We look forward to your future custom again soon!
Delivered late and when it arrived I…
Delivered late and when it arrived I never received the free promo gift for spending a certain amount because apparently I put the code in the notes because there was nowhere else to put it. I raised this with them but all I got was “well you know for next time” poor service to a new customer.
10 August 2026
Reply from DoughGirl
Thank you for your review. Apologies that your order was not delivered by your preferred delivery date. I can confirm that there is a designated 'Discount code or gift card' box at the point of payment that allows you to input promotional codes. The gift message box is shown on the previous page prior to any details for payments being taken. We hope this clears up any confusion.
Reply from DoughGirl
Thank you so much for your review! We are glad that you enjoyed your sweet treat!
Ordered a few times my family loves…
Ordered a few times my family loves them, service 10 product 10😍
10 August 2026
Reply from DoughGirl
Thank you for your review! We are so pleased that you loved your order :)
Late, tasty warmed cookies
Hi. I ordered 3 filled cookies. They were very yummy heated up for 20 seconds. They did however take longer to be delivered than stated and the update was very vague. I did not try any of them cold. I think the pistachio one wasn't as flavour full as the others so DoughGirl may need to improve on that one. I love pistachios. Maybe add more nuts or a pinch of salt or both , maybe couple of unshelled pistachios ontop . Will try pie next time. I dearsay they were a nice treat.
10 August 2026
Reply from DoughGirl
Thank you for your review! We love hearing your feedback on our delicious goodies and hope you enjoyed them!
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