Doorway To Value Reviews 

6,145
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally welcoming, highly knowledgeable, and wonderfully helpful without ever making anyone feel pressured to buy. People consistently highlight how pleasant the interactions are, noting that team members take plenty of time to answer questions and offer expert guidance. Some reviewers were happy with the relaxed store atmosphere and the fantastic choice of quality furniture on display. Consumers also appreciate the peaceful browsing environment, where visitors can take all the time needed to make a comfortable choice. Shoppers note that transactions are handled smoothly and efficiently, making every return visit a wonderful and satisfying occasion.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting that team members are consistently helpful,... See more

Product

Reviewers mention positive feedback about product quality and the wide selection available. Consumers express... See more

Service

Customers report widespread satisfaction and praise the excellent service they receive in-store. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a stress-free and relaxed... See more

Value for money

Users describe positive interactions with value for money, noting that prices are quite reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

Danny was friendly, helpful and approachable throughout our visit. He gave us some useful and honest guidance about the quality and standard of the furniture available, without ever coming across as... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more

Rated 5 out of 5 stars

We are having to convert a room downstairs for my husband who isn’t well so we need a bed urgently. Dawn was so helpful in finding the perfect bed. We also need a unit to put a tv on, again she helped... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(6,145)

1,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Ive got a new sofa!!!!

I bought a new sofa on saturrday from your Beautiful store, and had a great experience thanks to Ian Parr.
He was friendly, helpful and definitely not pushy. Which made the whole experience feel relaxed and enjoyable. Ian Parr took time to answer all my questions and reservations about quality of the fabric I was ordering. Made me feel confident that id chosen the right sofa for my home. Excellent customer service from Ian parr, cant wait for the arrival of my new sofa

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff. Today I visited doorway to value to purchase a sofa, Jason Breeze helped us, he was very informative, helpful and made the whole process enjoyable and easy highly recommended- Andrew Hilton

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Was it worth the speeding ticket Yes

We had a good no mither look round found the item we wanted asked the salesman Ian and he gave us every detail about the product we then went on to purchase a top draw product for not much more money
I’m so glad I went here until 2 days later when I got an sp 30

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with this sofa

Very happy with this sofa! It feels sturdy, and is really comfortable. The quality is great for the price, and it fits perfectly in my living room. Dave was super helpful & friendly throughout the whole process. Overall, I would definitely recommend the store & Dave to anyone looking for a stylish and comfortable sofa, with great service.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Great place and fantastic range on…

Great place and fantastic range on show. Jason was great to deal with. Offered us a drink on arrival as it was such a hot day. He explained a few things then let us get on looking with the occasional check in. Once we chose what we wanted Jason helped move things from other areas to put together a great combo.
Got a good deal and went away happy. Recommended
Thanks 😁

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Doorway to Value, 1st rate!

I would highly recommend Doorway To Value. The prices are right, the showroom enormous with something I think, for everyone! I had seen what I wanted online & over a cup of tea & a sit on my future sofa Jason checked measurements & offered knowledge and advice until I was happy to proceed with this purchase. Am counting the days to delivery!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I visited the store last…

My wife and I visited the store last weekend looking to buy a corner sofa. we ended up buying a corner sofa and snuggle chair. So much excellent choice in store and the service from both John and Ian was spot on. Knowledgeable, friendly and attentive, whilst allowing us space to browse in our own time. Great experience all round. Thank you from Mr and Mrs Kay

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t have asked for better service

David Thomson helped us with ordering our sofa. Couldn’t have been anymore knowledgeable or helpful. We needed to make a few changes at times which he was more than happy to also help with. Couldn’t have had any better service.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from Dave…

Fantastic customer service from Dave Thomson from start to finish. He went the extra mile. He made our experience of buying the sofa, getting it delivered and the old one taken away totally painless. Professional, friendly, great attention to detail and with a sense of humour. The sofa was excellent value too. Highly recommended.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Always a pleasant experience.

Always a pleasant experience when visiting Doorway to Value. They have a great selection of furniture and, unlike some companies I could mention, no sales pressure as soon as you walk in the door! John Edwards assisted us with the purchase of a dining table and was very helpful, knowledgable and patient during our numerous visits before we finally decided on the one we wanted.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Doorway to Value Review

Hello, this message is for Danny Balcerzak and Darren Broadhurst who both dealt with my recent purchases from Doorway to Value efficiently and courteously. Once again the service from beginning to end has been exemplary.
Thank you
Elaine Dillon

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly service.

We visited Doorway to Value recently to get an idea of the colours and styles of suites available. Steven Corns was so helpful from the very start. He explained which fabrics were available for different makes of sofa and gave us advice on where to find the styles we thought we were looking for. He then gave us time and space to try out the many styles available and was on hand once we finally settled on one. As different sizes were available Steven provided a print out of dimensions so that I could do some final measurements at home before returning a few days later to place the order. Steven helped again with choosing cushion colours. The admin was swiftly completed and l look forward to delivery after I finished my decorating.
I was also grateful to his colleagues for their help and for the coffee.

16 June 2026
Unprompted review

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