ordered 9 door closers. Web site says free next day delivery but they didn't arrive. Telephoned but only given an opportunity to leave a voice mail no person to talk to. Email not answered. Then recei... See more
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See what reviewers are saying
Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... See more
I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... See more
Very happy with the kick plate and sill, packaged well. As they're made to order, I received the items within a week and I'll be fitting them later today 👍
Company details
Written by the company
Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.
Contact info
6 Julian Close, ws6 6np, Walsall, United Kingdom
- 08002545154
- sales@doorsolutionsdirect.co.uk
- doorsolutionsdirect.co.uk
4.0
Great
610 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The door closers arrived on time and…
The door closers arrived on time and were as required.
20 January 2025
Good quick turn around...
14 January 2025
Door Closers.
Had all the items in stock. The most competitive price. Exceedingly quick delivery.
12 December 2024
Good quick service
2 November 2024
Excellent reliable service & superfast…
Excellent reliable service & superfast delivery
10 October 2024
Item not delivered
Item not delivered. On contacting Door Solutions (DS), I was told Fedex returned the item after 'failing to find address' and 'failing to contact recipient' (I would challenge both). DS gave me the option of delivering to a neighbour (same post-code - doh!) or a place of business (I'm retired - doh!). A 'director', listening in to our conversation, advised the person I was speaking with to give a refund (fail/fail situation - doh!). In the end I agreed that DS should request Fedex to deliver to a collection point for me in a nearby town (yeah!). However... I received a text message from DS that they had given me a full refund as the agreed Fedex collection point is 'not a drop off point' - doh! (Maybe disingenuous and worth following up?) Pity a different courier was not an option, even though on the DS website, DS 'ship with DPD' - doh solutions!
22 August 2024
Unprompted review
Good price for good product
Good price for good product, delivered quickly. Highly recommend
30 July 2024
Superb service very helpful with…
Superb service very helpful with dealing with my request
Delivery came when they said
Great to know that there are firms who put the customer first
14 June 2024
Good customer service
Had prob with items I received ( wrong order) but was sorted quick 🙂 thanks to all involved.
10 June 2024
Excellent service and fast communication
5 June 2024
once again great goods at a great price…
once again great goods at a great price with swift delivery
30 May 2024
Door Closer
Found what I was looking for quickly on the site, ordering was easy and delivery was quick.
3 May 2024
Great price and great selection of…
Great price and great selection of products, I purchased two made to order finger plates, drilled, countersunk and radius corners with screws supplied, brilliant, arrived by courier and so well packaged.
I will definitely use them again.
30 April 2024
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