ordered 9 door closers. Web site says free next day delivery but they didn't arrive. Telephoned but only given an opportunity to leave a voice mail no person to talk to. Email not answered. Then recei... See more
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See what reviewers are saying
Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... See more
I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... See more
Very happy with the kick plate and sill, packaged well. As they're made to order, I received the items within a week and I'll be fitting them later today 👍
Company details
Written by the company
Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.
Contact info
6 Julian Close, ws6 6np, Walsall, United Kingdom
- 08002545154
- sales@doorsolutionsdirect.co.uk
- doorsolutionsdirect.co.uk
4.0
Great
610 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Exactly what I ordered
Exactly what I ordered, fits perfectly, quick turn around, really good value for money
16 June 2025
brass Kickboard
Ordered brass Kickboard on Friday and was delivered on Saturday!! Amazing fast service! well wrapped great quality!!
23 May 2025
Fitted really well looked clean and…
Fitted really well looked clean and neat easy to screw in really really pleased
Easy to order on line delivery faster than expected and we'll pack perfect service top marks thank you
19 May 2025
Good price and quick delivery
24 April 2025
first class service,thank you.
1 April 2025
Top service
Top service. Arrived exactly as described and within 3 days. Really well packaged too
Thank you.
24 March 2025
Simple on-line ordering process with…
Simple on-line ordering process with goods being delivered without any issue.
21 March 2025
No delivery and zero communication
Ordered 2 items on the Monday. By Friday nothing had arrived. Spoke to company who said they were waiting on stock and that they would go out today being the Friday. Was told they would be with me by Monday. Monday then Tuesday nothing arrived. Phoned the company again on Wednesday who then told me they were still out of stock - all that time no emails or calls to say it wasn't in stock. Then the company told me to use one of their competitors to get the parts. Absolute joke.
19 March 2025
Great service and value for money
The Codelock 50mm mortice had to be ordered in. Had telephone and email updates and delivered day after they received it. Great customer service and value for money
6 March 2025
Supplied what I ordered promptly and at…
Supplied what I ordered promptly and at a reasonable price
19 February 2025
Great service
Great service. My order did not come, but when I enquired, they checked extremely quickly and found the package had been lost by the courier firm. They sent a duplicate, which arrived next day. Many thanks.
13 February 2025
parcel went missing
parcel went missing, not willing to reconcile
pain in the ass to get my money back
16 January 2025
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