Dooprime brother, in connivance with scammers, joins our account in his IB, gives wrong signals, washes the account due to which our capital gets exhausted, say something in the group but leave the gr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dear D Prime Support Team, I am writing regarding my pending deposit issue which has still not been resolved. My Details: Name: Irfan Mohammed Rafeeq Client ID: 1277... See more
Company replied
Trading on Doo Prime has been solid so far, particularly for Forex. The flexibility in leverage has allowed me to take calculated risks without overexposing my account. It would be great if they added... See more
Company replied
The educational tools provided by Doo Prime have really helped me sharpen my trading skills. I've learned so much, and the platform's user-friendly design has made the learning process enjoyable.
Company replied
Company details
About D Prime
Written by the company
Welcome to D Prime
D Prime is a global multi-regulated online broker offering a range of trading products across six asset classes to professional investors from all over the world. With a strong industry background, robust technological infrastructure, exceptional trading conditions and client support, we provide best-in-class services, products and tools.
Why D Prime?
As an award-winning provider of professional trading services, we serve an ever-growing community of traders worldwide. Our clients benefit from:
D Prime is a global multi-regulated online broker offering a range of trading products across six asset classes to professional investors from all over the world. With a strong industry background, robust technological infrastructure, exceptional trading conditions and client support, we provide best-in-class services, products and tools.
Why D Prime?
As an award-winning provider of professional trading services, we serve an ever-growing community of traders worldwide. Our clients benefit from:
- Access to 10,000+ Products: Forex, Stocks, Futures, Precious Metals, Commodities and Stock Indices
- Low spreads from 0.01 pips
- Max leverage 1:1000
- Dedicated support available 24/7
- Multiple funding options
- Flexible account types
- Ultra-low latency
Visit dooprime.com
Contact info
Govant Building, Po Box 1276, Port Vila, Vanuatu
- en.support@dooprime.com
- dooprime.com
Breach of guidelines
Doo Prime's platform is powerful
Doo Prime's platform is powerful, but the learning curve can be steep for newcomers. I would appreciate a more intuitive interface and some interactive learning tools for beginners.
5 October 2024
Reply from D Prime
Dear Claudio Minnella,
Hope you are doing well.
Thank you for your valuable feedback! We’re glad you find our platform powerful, and we appreciate your suggestion for a more intuitive interface and interactive learning tools for beginners. Providing a user-friendly experience for all clients, especially those new to trading, is something we’re continually working on, and your input is very helpful.
We’re always looking to enhance our resources, so please stay tuned for future updates that may address your suggestion. If you have any questions in the meantime, feel free to reach out.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
DooPrime offers an impressive range of…
DooPrime offers an impressive range of CFDs that have greatly diversified my trading portfolio. Their advanced IT infrastructure also ensures flexible and quick transactions.
29 September 2024
Reply from D Prime
Dear Edward Long,
Hope you are doing well.
Thank you for your feedback! We’re delighted to hear that our range of CFDs has been a valuable addition to your trading portfolio and that our advanced IT infrastructure supports the flexibility and speed you expect.
Our team is dedicated to continuously enhancing our offerings and technology to meet your trading needs. Should you have any additional feedback or questions, please feel free to reach out.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
Doo Prime's desktop platform has…
Doo Prime's desktop platform has everything I need, a mobile app would just add more flexibility on the go.
9 July 2024
Unprompted review
Reply from D Prime
Dear Berenguer Sivasubramanian,
Thank you for sharing your thoughts with us! We’re pleased to hear that our desktop platform has all the features you need.
For additional flexibility, Doo Prime offers a mobile app to make trading on the go even more convenient. You can download it here: https://www.dooprime.com/en/trading-platform/intrade. We hope this provides the mobility you’re looking for.
If you have any questions or need further assistance, please don’t hesitate to reach out.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The educational tools provided by Doo…
The educational tools provided by Doo Prime have really helped me sharpen my trading skills. I've learned so much, and the platform's user-friendly design has made the learning process enjoyable.
6 August 2024
Reply from D Prime
Dear Caesar Olson,
Hope you are doing well.
Thank you for your wonderful feedback. We are thrilled to hear that our educational tools have helped you sharpen your trading skills and that you’ve enjoyed the learning process on our user-friendly platform. It’s our goal to provide both valuable resources and a seamless experience to support traders at every stage of their journey.
If there’s anything more we can do to assist you, please don't hesitate to reach out. We're always here to help.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
Doo Prime's customer support has been…
Doo Prime's customer support has been outstanding. They're always ready to help, and the platform's stability has made my trading experience smooth and worry-free.
10 July 2024
Reply from D Prime
Dear Benedikt Schuster,
Hope you are doing well.
Thank you for your kind words. We are delighted to hear that you’ve had a positive experience with our customer support team and that the platform’s stability has contributed to a smooth and worry-free trading experience. Providing reliable service and prompt assistance is our top priority, and it’s wonderful to know that we’ve met your expectations.
If there is anything more we can do to further enhance your experience, please don’t hesitate to reach out. We are always here to assist you.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
I've been trading with Doo Prime for…
I've been trading with Doo Prime for over a year now, and their platform has never let me down. The execution is fast, and the spreads are consistently low, which really makes a difference in my results.
31 July 2024
Reply from D Prime
Dear Helen Jakson,
Hope you are doing well.
Thank you for your continued trust in Doo Prime and for sharing your experience with us. We're thrilled to hear that our platform has met your expectations over the past year. It’s great to know that our fast execution and consistently low spreads have positively impacted your trading results—your success is our priority.
If there is anything else we can do to support you further, please don’t hesitate to reach out. We're always here to assist you.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
I am still wait responed hmmmm not good…
I am still wait responed hmmmm not good responded
10 October 2024
Unprompted review
The web platform is excellent
The web platform is excellent, and I've had no issues with trade execution or reliability. I wouldn't mind a mobile app, but the desktop platform works just fine for me.
21 September 2024
Reply from D Prime
Dear Pascale Mcmillan,
Hope you are doing well.
Thank you for sharing your feedback. We’re delighted to hear that you find our web platform excellent and that your experience with trade execution and reliability has been smooth.
While the desktop platform continues to meet your needs, we’re pleased to offer our mobile app for those who prefer the flexibility of trading on the go. Should you wish to explore it, you can download the app here: https://www.dooprime.com/en/trading-platform/intrade.
If you have any further questions or need assistance, please feel free to contact us.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
While Doo Prime's desktop platform is…
While Doo Prime's desktop platform is robust, the lack of a mobile app is a drawback for traders who like to stay connected on the move.
19 September 2024
Reply from D Prime
Dear Renata Morales,
Hope you are doing well.
Thank you for your valuable feedback. We’re glad to hear that you find our desktop platform robust and reliable.
For traders who prefer the flexibility of trading on the go, we’re happy to share that we do offer a mobile app. You can download it here: https://www.dooprime.com/en/trading-platform/intrade. We hope this provides the convenience you’re looking for.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The platform's reliability is…
The platform's reliability is impressive, and I appreciate the variety of trading instruments. A mobile app would be a great addition to Doo Prime's offerings.
18 September 2024
Reply from D Prime
Dear Marc Haguenin,
Hope you are doing well.
Thank you for your kind feedback. We are pleased to hear that you find our platform reliable and appreciate the variety of trading instruments we offer.
We’re happy to let you know that Doo Prime offers a mobile app to provide even greater flexibility. You can download it here: https://www.dooprime.com/en/trading-platform/intrade. We hope this will further enhance your trading experience.
If you have any questions or need assistance, please feel free to reach out.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The execution speed on Doo Prime is…
The execution speed on Doo Prime is top-notch. Even without a mobile app, I find the platform to be one of the best I've used.
17 September 2024
Reply from D Prime
Dear Søren Denny,
Hope you are doing well.
Thank you for your feedback. We're thrilled to hear that you find the execution speed on our platform top-notch and that your experience with Doo Prime has been among the best you’ve had.
For added flexibility, we’d like to let you know that we do offer a mobile app. You can download it here: https://www.dooprime.com/en/trading-platform/intrade. We hope this provides even more convenience for your trading needs.
If you have any further questions or need assistance, please don’t hesitate to get in touch.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The trading experience on Doo Prime is…
The trading experience on Doo Prime is generally good, but I do feel limited by the lack of a mobile app. It would make things much more convenient.
1 May 2024
Reply from D Prime
Dear Mark Oliver,
Hope you are doing well.
Thank you for your valuable feedback. We’re pleased to hear that your overall trading experience with Doo Prime has been positive.
We understand how important convenience is, especially for traders on the move. That’s why we’re excited to let you know that we do offer a mobile app. You can download it here: https://www.dooprime.com/en/trading-platform/intrade. We hope this will enhance your trading experience and provide the flexibility you’re looking for.
Should you have any questions or need assistance, please don’t hesitate to reach out.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
I've been using Doo Prime foe a while …
I've been using Doo Prime foe a while now, and while the desktop plarform is solid, I'd love the flexibility of a mobile app.
5 July 2024
Reply from D Prime
Dear James Betten,
Hope you are doing well.
Thank you for your feedback and for being a valued client of Doo Prime. We’re glad to hear that you find our desktop platform solid and reliable.
For enhanced flexibility, we’re pleased to inform you that we do offer a mobile app. You can download it here: https://www.dooprime.com/en/trading-platform/intrade. We hope this provides the convenience you’re looking for to trade on the go.
If you have any questions or need assistance, please don’t hesitate to reach out.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
I find Doo prime's platform easy to…
I find Doo prime's platform easy to use, but not having a mobile app is a bit of drawback, especially when I'm travelling.
10 May 2024
Reply from D Prime
Dear John Betten,
Hope you are doing well.
Thank you for your feedback. We’re delighted to hear that you find our platform easy to use.
For traders who need more flexibility on the go, we’d like to let you know that we do offer a mobile app. You can download it here: https://www.dooprime.com/en/trading-platform/intrade. We hope this will enhance your experience, especially when traveling.
If you have any further questions or need assistance, please don’t hesitate to get in touch.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The desktop platform is well-organized…
The desktop platform is well-organized and intuitive. I don't mind the lack of a mobile app, as I usually trade from my home office anyway.
6 March 2024
Reply from D Prime
Dear Merry Rose,
Thank you for your feedback! We’re thrilled to hear that you find our desktop platform well-organized and intuitive. It’s great to know that it meets your trading needs, especially when you trade from your home office. While we appreciate your understanding regarding the lack of a mobile app, we're excited to inform you that we do have a mobile app available for those who prefer to trade on the go. You can find more information on our official website: https://www.dooprime.com/en/trading-platform/intrade.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
I like trading with Doo Prime
I like trading with Doo Prime, but the absence of a mobile app is a downside. It would be more convenient to manage my trades on the go.
13 September 2024
Reply from D Prime
Dear Devin Mendez,
Thank you for your feedback! We’re pleased to hear that you enjoy trading with Doo Prime. We understand that the absence of a mobile app can be seen as a downside, especially when managing trades on the go. We're happy to inform you that we do have a mobile app available for your convenience. You can find more information on our official website: https://www.dooprime.com/en/trading-platform/intrade.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
I'm very happy with the execution speed…
I'm very happy with the execution speed and reliability to Doo Prime. Even though they don't have a mobile app, the program is great on my computer.
16 September 2024
Unprompted review
Reply from D Prime
Dear Peter Esquire,
Thank you for your feedback! We’re thrilled to hear that you are very happy with the execution speed and reliability of Doo Prime. While we appreciate your understanding regarding the absence of a mobile app, we're excited to inform you that we do have a mobile app available for your convenience. You can find more information on our official website: https://www.dooprime.com/en/trading-platform/intrade.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
The lack of a mobile app is a slight…
The lack of a mobile app is a slight inconvenience, but Doo Prime's desktop platform is strong enough to keep me as a customer.
16 September 2024
Unprompted review
Reply from D Prime
Dear Finn Vereen,
Thank you for your feedback! We’re pleased to hear that you find Doo Prime's desktop platform strong enough to keep you as a customer. We understand that the lack of a mobile app can be a slight inconvenience, but we're excited to inform you that we do have a mobile app available for your convenience. You can find more information on our official website: https://www.dooprime.com/en/trading-platform/intrade.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
I've found the platform to be very…
I've found the platform to be very user-friendly and reliable. However, I do miss the convenience of mobile trading, especially when I'm on the go.
15 September 2024
Unprompted review
Reply from D Prime
Dear Thierry Dreher,
Thank you for your feedback! We’re delighted to hear that you find our platform user-friendly and reliable. We understand that the convenience of mobile trading is important, especially when you're on the go. We’re excited to inform you that we do have a mobile app available for your convenience. You can find more information on our official website: https://www.dooprime.com/en/trading-platform/intrade.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
The range of markets available on Doo…
The range of markets available on Doo Prime is impressive. The platform's reliability more than makes up for the lack of a mobile app.
14 September 2024
Reply from D Prime
Dear Federico Herring,
Thank you for your feedback! We’re thrilled to hear that you find the range of markets available on Doo Prime impressive and that our platform's reliability meets your needs. While we appreciate your understanding regarding the mobile app, we're excited to let you know that we do have a mobile app available for your convenience. You can find more information on our official website: https://www.dooprime.com/en/trading-platform/intrade.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.