Dolfyn Reviews 

2
•
TrustScore 4 out of 5

3.8

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Company details

  1. Software Company
  2. also in
  3. Business to Business Service

Written by the company

dolfyn builds custom AI voice receptionists for businesses that run on the phone and cannot afford to miss a call. Fewer than 3 in 100 callers who reach a voicemail leave a message, and most never call back, so a missed call is usually a lost customer. dolfyn answers every call around the clock. It handles the routine questions, books and routes, captures and qualifies leads, and escalates real emergencies to your on-call person the way you tell it to. What makes it different is how it is built. Most AI answering tools are a single generic bot reading a script, whereas dolfyn is a team of specialist agents, each one trained for a specific job like new leads, existing customers, or after-hours emergencies, with an intake agent that routes every caller to the right one. It sounds like one receptionist and works like a whole team, and the caller never notices the switch. Each agent is trained on the specifics of how you operate, your services, your service area, your pricing, and your call rules, so callers get accurate, on-brand answers instead of a generic reply. dolfyn also connects to the software you already run. When your CRM, scheduling, or management platform offers an open API on your plan, dolfyn writes calls, leads, and work orders straight into it, so nothing gets rekeyed and you never have to switch systems. Every build is done for you, and a real person reviews the calls every day and keeps tuning the agents as your business changes. dolfyn works across property management, home services, medical, legal, auto, and fitness, anywhere the phone is the front door. Book a demo at dolfyn.ai and hear your own agent handle a real call.


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3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

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2 reviews in the last 12 months

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Rated 5 out of 5 stars

Dolfyn AI has helped me save a ton of time in my business

Dolfyn AI has worked out really well for our phonelines. We used to lose calls after hours when people hit voicemail, but now every caller gets taken care of. The great thing was the setup was tailored to our process and business systems. Getting call summaries and emergencies escalations overnight made things much easier to manage. Plus it went straight to our personal CRM for our regular staff to follow up easier. Really glad I went with these guys!

2 September 2026
Unprompted review
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Reply from Dolfyn

Thanks Jesse, this means a lot. Catching those after-hours calls before they hit voicemail is exactly what we set out to do, and it's great to hear the CRM handoff is making follow-up easier for your team. Really glad it's working well for you.

Rated 5 out of 5 stars

Amazing support and results

Worked with Boris and his team to integrate a custom AI agent. The team has always been very responsive with excellent customer service and amazing results.

10 April 2026
Unprompted review
Dolfyn logo

Reply from Dolfyn

Thanks so much for the kind words, Jeff! It's been a genuine pleasure working with you and the DC United team. We're thrilled the AI agent is delivering great results and we're looking forward to continuing to support your growth.

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