I’m now at 3 weeks and nothing received. They better be worth it.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Our collection is more than just clothes. It's a lifestyle. Every piece at Dolci Lusso is meticulously crafted for the discerning individual who seeks elegance in simplicity and luxury in every detail. Join us on this journey of style and substance. Discover fashion that doesn’t just fit you but fits into a brighter, greener future. Welcome to the Dolci Lusso family.
Canada
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 38% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been waiting for my order and after one month I still do t have my order. If I would have known it was coming from China. I would not have ordered this. It’s ridiculous. Never again. Don’t order!!!!!!!!!

Reply from Dolci Lusso
Ordered five weeks ago and never received… would never do business with this company! Awful

Reply from Dolci Lusso
I was really excited then I waited and 2 weeks went by then I got less excited and another week went by then just frustrated. It took just over 3 weeks to arrive. I want to buy more but not sure if it’s worth the wait. I paid a lot for the shirts I would expect it to arrive earlier if they gave discount I would understand longer shipping time.

Reply from Dolci Lusso
I’m now at 3 weeks and nothing received. They better be worth it.

Reply from Dolci Lusso
Took a while to arrive, when it came it was just poor quality cheap material, with a weird fit, skin tight in places and loose/baggy in others. Website looks great, reality is awful

Reply from Dolci Lusso
Ordered over 3 weeks ago. Still didn’t arrive, looks great online and I really wanted to like them given the aesthetic but clearly they’re just some brand that paid money for marketing and is likely just drop shipping some Chinese made t shirt that looks expensive but isn’t. If I’m not blown away by the quality of the product and it’s worth the wait, and arrives as marketed then the review will remain. If it’s still up, that means the product simply isn’t good, if it is and worth the wait, then I’ll remove this. Good luck to those who ordered and still haven’t received the product. Assuming that’s why you’re here 😂
Also.. I paid for the express shipping.

Reply from Dolci Lusso
Great top
Absolutely amazing fit. It is very stylish.
Will definitely recommend it

Reply from Dolci Lusso
Fantastic for the quality, size and delivery ! Very happy at each order

Reply from Dolci Lusso
Ordered a few months back now, emailed asking for a tracking number they flat out lied to me and said there's shipping and handling delays etc. Told me I'd get a tracking number once it's been handed over at the airport??? Emailed multiple times and they just gaslit me saying it's on its way it'll be there soon. it's been 2 months no product, no tracking number and no update. Requested my bank to charge back then they had the cheek to tell me "when" the product comes I'll be sent an invoice for the item. Awful awful awful company. Pretty certain it's a scam at this point.

Reply from Dolci Lusso
Don't waste your money! looks Italian brand but cheap Chinese clothing. $ weeks shipping and still have not received it.

Reply from Dolci Lusso
No starI don’t recommend this company I very desapointed very irresponsible they told you deliver take 2 to 3 days after you order I my order take almost at month and
Lwas need coat for my grankid prom I have to order for Macys
I cancel payment and my credit card now I want to returned don’t let do it I ask for code to return not respond never never used this company

Reply from Dolci Lusso
Ordered 2 necklaces both of them broke within a month of purchasing. SCAM SCAM SCAM!!! DO NOT BUY ANY OF THEIR STUFF ITS ALL POOR QUALITY AND THERE IS NO REFUNDS! GO SOMEWHERE ELSE THESE PEOPLE ARE CROOKS AND DONT DESERVE YOUR BUSINESS!!!!!!!

Reply from Dolci Lusso
Shipping takes forever. Still haven’t received my product.

Reply from Dolci Lusso
Loved my necklace very good quality and well made. Delivery took a while but worth the wait

Reply from Dolci Lusso
Saw the advert on social media, looked good. Ordered a couple of the long sleeve tops.
Quality was terrible, itchy polyester material. The clothing tags themselves had been cut off so couldn't actually the material (or washing instructions for that matter). No branding on them whatsoever. Just cheap clothing items.
Contacted support. Laughable.
See the 1 star reviews about from US customers being told they need to send their items back to Italy and it'll be too expensive etc etc. As a UK customer, they told me I'd have to send it back to the US and postage would be too expensive haha. Can't make it up.
Wish I'd checked the reviews before falling for this scam of a company.

Reply from Dolci Lusso
Items received and am very happy with the items that I ordered. Material of the shirts are great and fit great!

Reply from Dolci Lusso
Shirts are fine - fair value - - Im a repeat buyer - - The PULL OVER is crap - poor job in your purchasing depart - cost you a cleint - - I dont have time for do-overs....

Reply from Dolci Lusso
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.