Dogstopper Reviews 

Goods not received! Tried multiple times to contact this company via email, phone and text to no avail. Contacted Citizens Advice with a view to reporting them to Trading Standards. Worth doing if you’ve also had problems. Don’t give these scammers your money!

Avoid… ordered 16th August … silence….emailed 3 times over next two weeks - no reply …I was on the verge of ringing them when I got a refund with no explanation whatsoever.
Ordered exact same product from Amazon
I try to use small businesses when I can but sometimes they make it so hard..

The item was badly packaged with no padding and arrived chipped all over.
Emailed the company to complain and give them a chance to rectify, but did not get a response.
I would recommend to avoid.

Foot missing. Sent numerous emails, rang, sent text messages. No response. The product would be decent if all pieces were there, otherwise it’s useless.

Paid for interchangeable leg system ie standard floor legs and stair legs but stair legs were not included. Also of the 2 legs one fits in quite tight but the other just falls off when you pick the dogstopper up. Overall not impressed.
Following complaint Dogstopper sent replacement legs promptly

Fast delivery
Easy to assemble
Looks lovely in white and being personalized is brilliant
Easy to move out if the way when not needed
Sturdy
I would definitely recommend

Seen lots of negative reviews on here but I have to say I’m pleased with my order well made and does the job brilliantly fast delivery and well packaged thank you ☺️

Only sent half of the items I ordered. The actual product is flimsy - our puppy pushed it over and walked around it. The company are ignoring my email requesting a refund. Please avoid them and save your money!

Ordered the stairs version, received the wrong version, emailed they came back said they will send the other version, two weeks went by sent a email again they replied stating they had forgotten and will send out ASAP.
Still not received the replacement and they are no longer replying to me.
Basically have a useless item and they have my money

Really great stair gate/stopper. Light weight and easy to move to different locations. Fast service . Was missing legs in delivery but telephoned and super helpful to organise them being sent out for next day delivery.

Ordered and paid for an item only to be informed it was unavailable. Finally received an alternative 2 weeks later after several emails. It was poor quality and still missing pieces. Took weeks to hear anything from this company. Had to contact my bank for a refund. Company owned by Abdul Noori who also owns Sterzeal Hats/DogStopper.co

I wish I had seen these reviews before ordering from this company. I ordered with no personalisation so I should have received next day. Two weeks later… nothing but promises that it will be despatched…. no reason given for delay.
I have asked for a refund.. on two occasions… I am not holding my breath.. I will report the company if nothing forthcoming

Incomplete product arrived. Messaged to ask for the missing piece (leg) to be sent out. Was told this would arrive before a certain date (and I gave them almost 3 weeks notice) but this never turned up. Very slow responses from customer service - was promised that the missing part would be delivered, still never turned up. They said I could get a 50% refund and keep the product - but it's incomplete so is useless to me! I've now asked my credit card company to action a chargeback because I'm getting no response from the company. DO NOT USE.

Great product, perfect for keeping my spaniels in the right place !! I have another from a different supplier but this one is by far the best. Would definitely recommend as it's great value for money.

Great product reasonably priced. I can now leave my back door open without the dogs going into the garden to bark. Would thoroughly recommend

Update on my previous review , the dog gate arrived to today and I’m satisfied with it but delivery was longer than expected and poor customer service remains .

Wrong item delivered at a higher cost
Very poor customer service
Item is cheap and flimsy
Would not recommend

Do not use this company. No customer service whatsoever - item delivered with damage: chips out of wood and wood compacted. Cannot get any response out of them in how to return product or get a refund.

Scammers, paid for an item in May, should have taken 2-3 days to deliver and never arrived. Only answered one email! DO NOT USE THIS COMPANY