I’ve been using Doctor Medica for prob 10 years. Their pricing is the best but more importantly ALL of the representatives that have helped me have always been very knowledgeable helpful and friendl... See more
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Not what i expected, but better. Actually, this is a high-end solution for a bargain price. I had my reservations to ordering sensitive products online, mostly about the shipment and package quality.... See more
Company replied
Once again, DoctorMedica was prompt with my order. There was a small glitch in the system and I wasn't able to order products. A couple of emails revealed that my license had just expired and needed... See more
Company replied
I've been consistently impressed with the quality of products from DoctorMedica. In our field, you can't really compromise on quality, and DoctorMedica tream clearly knows this. It's reassuring to... See more
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Company details
Written by the company
Doctor Medica serves as your comprehensive gateway to premium medical injectables and supplies. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, RADIESSE®, ORTHOVISC®, HYALGAN®, and EUFLEXXA®. Since 2006, our commitment has been to provide unparalleled service to medical clinics and spas worldwide. With us, you will have access to authentic, brand-name dermal fillers, mesotherapy treatments, orthopedic solutions, and a range of other reputable brand-name products. Experience exceptional service and VIP account management, with a range of authentic products at attractive prices.
Contact info
4.7
Excellent
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I have been using DoctorMedica for…
I have been using DoctorMedica for years! Totally legit and great prices!
26 July 2023
Unprompted review
Reply from Doctor Medica
Thank you for being a loyal customer for years and for the fantastic 5-star review! We're thrilled to hear that you find Doctor Medica totally legit and appreciate our great prices.
Your continued support means the world to us. If there's anything more we can do to enhance your experience or if you have any feedback to share, please feel free to reach out.
We look forward to serving you for many more years to come!
Timely delivery and very responsive to…
Timely delivery and very responsive to needs
21 July 2023
Unprompted review
Reply from Doctor Medica
Thank you for taking the time to leave us a wonderful 5-star review! We're delighted to hear that you've had a positive experience with Doctor Medica, including timely delivery and our responsiveness to your needs.
Your satisfaction is our priority, and we're committed to maintaining this level of service.
Long time client, positive experiences.
I have been working with Doctor Medica for years and have had a very positive experience. The minimal times when a shipping issue occurred, the situation was quickly addressed. I will continue to use them in the future.
20 July 2023
Unprompted review
Reply from Doctor Medica
We're pleased to hear that our team has been able to swiftly address any shipping issues that may have arisen, ensuring your satisfaction. Your trust in us means a lot, and we're committed to maintaining this level of service.
Thank you for being a valued customer for years and for sharing your positive experience with Doctor Medica. We truly appreciate your loyalty and your 5-star review.
Reply from Doctor Medica
Thank you for your review! We're glad to hear that you had a great experience with our service. Your support is important to us, and we look forward to serving you again in the future. If you have any further questions or concerns, please feel free to reach out to us.
have been working with this company for…
have been working with this company for almost ten years now. great products and service!
26 June 2023
Unprompted review
Reply from Doctor Medica
Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!
This is my go to company for aesthetic…
This is my go to company for aesthetic orders. I have had issues with some of the customer service in the past, but Maria has been great the last couple years, and talked to James today and he was very helpful. All product always authentic. I will say, their “sales” leave quite a bit to be desired, and actually getting them to price match is quite a feat, but I do recommend!
14 June 2023
Unprompted review
Reply from Doctor Medica
Thank you for sharing a positive feedback. We will continue to work hard, deliver and exceed expectations! Appreciate your time! Should you be in need of further assistance, please contact us right away!
Exceptional Customer Service! ⭐️
Exceptional customer service, great pricing, and fast shipping! Any minor issues are corrected immediately and communication is outstanding. Would highly recommend! I’ve been using them for years and will continue to give them my business! ⭐️⭐️⭐️⭐️⭐️
13 June 2023
Unprompted review
Reply from Doctor Medica
Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!
My experience is good when I get my…
My experience is good when I get my order before 4 days .
6 June 2023
Reply from Doctor Medica
Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!
ProLase Laser Mass
Maria, our rep was able to speak to me, take the order and get it to us ASAP. Much appreciated. Thank you, Maria. Dr. B. ( ProLase Laser & Skin) Mass.
5 May 2023
Reply from Doctor Medica
Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!
Great communication and customer service
14 April 2023
Reply from Doctor Medica
Hi Jodi,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our communication and customer service. Providing excellent support is a top priority for us, and we're glad that we met your expectations. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
DoctorMedica Team
Reply from Doctor Medica
Hi Dr. Deborah,
Thank you for your positive feedback! We're delighted to hear that our sales rep was easy to talk to and that you were able to get a good price. We also appreciate your mention of our quick shipping. Providing a seamless and efficient experience is important to us, and we're glad we could meet your expectations. We value your business and hope to serve you again in the future.
DoctorMedica Team
Reply from Doctor Medica
Hi JT,
Thank you for your positive feedback! We're delighted to hear that you found our selection and prices to be great, and that ordering was easy for you. We appreciate your support and look forward to serving you again soon! - DoctorMedica Team
Reliable and Available
Customer service is always available and ready to help. Fast, friendly, and reliable service and products
10 May 2023
Unprompted review
Reply from Doctor Medica
Hi Tracy Corby,
Thank you for your wonderful review!
We're thrilled to hear that our customer service has met your expectations and that you found our service and products to be fast, friendly, and reliable. We pride ourselves on providing excellent support, and it's great to know that you appreciate it. We truly value your feedback and hope to continue serving you with the same level of dedication in the future.
DoctorMedica Team
Thank you for good products and mostly…
Thank you for good products and mostly for good customer service, following up and keep me updated. Will continue to be your dedicated customer.
1 May 2023
Unprompted review
Reply from Doctor Medica
Hi Angels,
Thank you for your amazing review! We're thrilled to hear that you're happy with our products and appreciate our commitment to providing good customer service. Keeping you updated and following up is an important part of our commitment to your satisfaction. We're grateful to have you as a dedicated customer, and we look forward to continuing to serve you with the same level of excellence. If you ever need anything, please don't hesitate to reach out.
DoctorMedica Team
Very good overall
Very good overall. The product arrives in pristine condition and they have reliable customer service.
25 April 2023
Unprompted review
Reply from Doctor Medica
Hi Pablo,
Thank you for making time to do this Review for us.
This continue to inspire our team, to always do better and do extra mile for all our clients.
We are happy to do business with you and with your colleagues.
Best Regards,
DoctorMedica Team
I have a fantastic rep that helps me
I have a fantastic rep that helps me! She really is the best! The only problem is sometimes packages get delayed or lost which can make it difficult when you have a practice.
9 March 2023
Unprompted review
Reply from Doctor Medica
Hi Huguette Hoffman,
Thank you for making time to do this Review for us.
This continue to inspire our team, to always do better and do extra mile for all our clients.
We are happy to do business with you and with your colleagues.
Thank you for recommending us to your friends and colleagues.
Best Regards,
DoctorMedica Team
Another satisfied customer....
My orders have been filled timely and received as promised. Products are available and the staff easy to work with should you need to speak with anyone. I would recommend them to everyone.
1 March 2023
Unprompted review
Reply from Doctor Medica
Hi Candice ,
Thank you for giving us 5Star Review.
This fuel us up to always do better and do extra mile for all our clients.
It is our pleasure to do business with you and with your colleagues.
Thank you for recommending us to your friends and colleagues.
Best Regards,
DoctorMedica Team
loyal customer
I have been a customer with Doctor Medica for many years. My new account manager, Maria, is very helpful and communicates product sales and updates. she returns my calls promptly. Prices are competitive.
22 February 2023
Unprompted review
Reply from Doctor Medica
Hi Denise,
Thank you for making time to do this 5Star Review for us.
This continue to inspire our team, to always do better and do extra mile for all our clients.
We are happy to do business with you and with your colleagues.
Thank you for recommending us to your friends and colleagues.
Best Regards,
DoctorMedica Team
DoctorMedica's great variety of…
DoctorMedica's great variety of products and trending educational updates makes doing business with them very efficient. Customer service is very knowledgable; friendly and professional.
15 December 2022
Unprompted review
Reply from Doctor Medica
Hi Erin Shelley,
Thanks for your feedback. Your 5-Star review is what drives us to be better every day.
We shall continue providing quality genuine products and great service to you and to your friends/colleagues that you would refer to us.
We have been clients of DoctorMedica…
We have been clients of DoctorMedica since 2013 and have always had positive experience. Since Jhon’s arrival service has improved and delivery is always timely.
7 November 2022
Unprompted review
Reply from Doctor Medica
Hi Customer 2,
Thank you for your 5-star review.
We appreciate your business.
We shall continue providing quality genuine products and great service.
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