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Dobell Reviews 

49,103
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,812 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material and craftsmanship. Many people highlight the efficient and fast delivery services, often receiving their orders promptly and well-packaged. The overall service, including easy ordering and smooth returns or exchanges, also receives widespread appreciation from consumers. However, some customers also noted occasional issues with delivery, such as packages being left in unsuitable locations or not arriving as scheduled. A few people mentioned instances where items were delivered to incorrect depots or experienced delays with paid next-day delivery services.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and value... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the excellent quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast dispatch and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as fantastic, efficient, and... See more

Order

Clients share positive opinions on order, highlighting an efficient ordering, delivery, and returns service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had trouble finding my husband a 3 peice suit On the highstreet. Then my son found your site We ordered jacket, trousers, waistcoat in his size all available. it's excellent quality beau... See more

Company replied

Rated 5 out of 5 stars

Great quality tuxedo 3 piece suit for an unbeatable price. The fit from the size range was as per size. Only issues were the arm length and trouser length which required shortening. I had these adjust... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish, the suit was slightly too big (my fault ordering the wrong size) but very easy and free to send it back and exchange for a smaller size, which fits perfectly, a... See more

Company replied

Rated 5 out of 5 stars

I actually only came to Dobells out of curiosity to look at the product a third party shop was selling. As it happened Dobells were cheaper (incl. delivery) and gave more product information than t... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Supplier
  3. Formal Wear Store
  4. Plus Size Clothing Store
  5. Tuxedo Shop
  6. Wedding Store

About Dobell

Written by the company

At Dobell, we get it. Looking good shouldn't be a hassle or break the bank. Whether you're prepping for a big event or just want to step up your everyday style, we offer stylish, well-made menswear that feels great to wear – without the big price tag.

Our Story:

It all started with a simple idea: why rent a tux when you can own one for less? Our founder, Mike, spotted a gap - great tailoring should be within reach. What began as a side hustle grew into a brand dedicated to helping every man look his best, whatever the occasion.

We’re proudly online-only, skipping the high-street markups to bring you quality tailoring at prices that make sense. No middlemen, no stress—just sharp, accessible style delivered straight to your door.

Made for Real Life

We take classic tailoring and make it work for today. Think well-cut suits, timeless styles, quality fabrics and a full range of sizes – all designed to be worn, so every man can find his perfect fit. From tuxedos to tweed, we've got you covered for weddings, work, and everything in between.

Our Mission: Confidence and Doing Good

Dobell is about helping you feel confident in what you wear. We also believe in doing business the right way:

Style for Everyone: Great tailoring, inclusive sizing, without the inflated price tag. Teamwork: Investing in our team and partners, supporting creativity, and having fun along the way. Responsibility: Taking steps toward better sourcing, sustainability, and less waste. Customers First: Making it easy to find the perfect fit, every time.

Looking Ahead: A Greener Future

We know fashion's impact on the planet, and we're committed to doing better. We've already made changes, like reducing plastic packaging and using energy-efficient lighting. We know there’s more to do, and we’re working on it.

We’re here to help you dress well, feel good, and get on with life. Join us!

About Dobell

Written by the company

The UK’s Biggest Formalwear Range
More styles, more choice—whatever the occasion.
For Every Man
Inclusive sizes—looking good should be for everyone.
Great Quality, Honest Prices
Premium designs, rigorous quality control—at prices that beat the biggest names.
Customer Service That Works
Helpful, reliable, and award-winning.
Next-Day Delivery
Need it fast? We’ve got you covered.
Easy Returns & Exchanges
Wrong fit? Changed your mind? No problem—60 days to swap or return.

Contact info

4.8

Excellent

TrustScore 5 out of 5

49K reviews

5-star
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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(49,103)

1,784 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality suit

Good quality suit, supplied in a very useful carry bag

15 June 2026
Dobell logo

Reply from Dobell

Hi Neil,

Thank you for your review.

We are happy to hear that you have been happy with your purchase.

Have a great day!

The Dobell Team

Rated 5 out of 5 stars

Nice suit and good delivery time very…

Nice suit and good delivery time very happy

15 June 2026
Dobell logo

Reply from Dobell

Good morning Wayne,

Thank you for taking the time to share your experience.

We are really pleased to hear that you have been happy and if there is anything else in the future we will be here!

Best regards,

The Dobell Team

Rated 5 out of 5 stars

After ordering suits in various sizes…

After ordering suits in various sizes from a well-known retailer, I came across Dobell and decided to give them a try without telling my son it was from a different shop.

The moment he put the jacket on, he smiled and said, "This is the one." After weeks of searching, he'd finally found the perfect suit for his prom. He looked amazing, felt so confident, and couldn't have been happier. As an added bonus, it was much better value than the others we'd tried!

22 June 2026
Dobell logo

Reply from Dobell

Hello Susan,

Thank you very much for your review.

We are really pleased to hear that your son has been happy with the suit and we hope he had a great time at the prom.

If you need anything else in the future you know where to find us!

Best regards,

The Dobell Team

Rated 5 out of 5 stars

Unfortunately the suits were too big…

Unfortunately the suits were too big and I didn't have time to order a third, the suits I ordered were delivered in a timely manner and were a lovely quality and the return service was very good also. I will definitely order from you again

13 June 2026
Dobell logo

Reply from Dobell

Good morning,

Thank you for your review.

We are sorry to hear that the suits did not quite fit as expected, but happy that you found the returns service good.

We are looking forward to see you back in the future, and if you have any questions regarding sizing, please do not hesitate to contact our customer service team.

Have a great day!

The Dobell Team

Rated 1 out of 5 stars

Disgusting customer service

Disgusting customer service, ordered 2 dinner jackets for size comparison for my husband, sent the smallest back.
Yes they did a refund but not to my card!
Wont accept any mistake and now won’t reply to my emails.
No telephone support, disgusting customer service.
Avoid this company at all costs.

1 July 2026
Dobell logo

Reply from Dobell

Hello Sharron,

Thank you for taking the time sharing your experience.

I can see that you have emailed our customer service team and had response to every email we have received from yourself.

The first email you sent to us was in fact replied to within 12 min from we received it.

We did contact you yesterday based on your review, again explaining the situation and hoping to help you get clarity.

The refund was sent back to your account and we have also sent you the receipt for the transaction as requested.

If you do need anything else from us or if you have any questions you are welcome to get in touch and we will again do our best help you.

Best regards,

The Dobell Team

Rated 4 out of 5 stars

Good return policy but the waistcoat…

Good return policy but the waistcoat was slightly too small.

14 June 2026
Dobell logo

Reply from Dobell

Good afternoon,

Thank you for your honest feedback.
We are sorry to hear that the waistcoat did not quite fit as expected

If you need any help with sizing in the future please do not hesitate to contact our customer service team, they will be happy to help with any questions.

Kind regards,

The Dobell Team

Rated 4 out of 5 stars

Nothing more or less than expected.

Nothing more or less than expected.

21 June 2026
Dobell logo

Reply from Dobell

Hello John,

Thank you for taking the time to share this.
We are pleased to hear that your shopping experience has met your expectations.

We hope to see you back on our site soon.

Best regards,

The Dobell Team

Rated 5 out of 5 stars

Very quick and efficient and with a…

Very quick and efficient and with a refund.

21 June 2026
Dobell logo

Reply from Dobell

Hello Jeremy,

Thank you for sharing your review.

We are pleased to hear that you have had a good experience buying from us and if you need anything in the future, you know where to find us.

Have a great day!

The Dobell Team

Rated 5 out of 5 stars

Quality and service is consistently great

Quality and service is consistently good. Needed a suit and shoes for my son, the usual high street places either didn't have his size or the fit wasn't right. Dobell suit was a perfect fit, shoes wasn't right, returned no issue.

13 June 2026
Dobell logo

Reply from Dobell

Good afternoon!

We are so pleased to hear that you have been happy with the suit from us.

We are constantly looking to improve the sizing and include a wider variation of sizes to have clothing that fits everyone.

We look forward to welcome you back at Dobell soon again.

Kind regards,

The Dobell Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good product. Quick and efficient service when I needed to change jacket size.

9 June 2026
Dobell logo

Reply from Dobell

Hello Charles,

Thank you for taking the time to share this.

We are really happy to hear that you have been happy with your order from us.

If you need anything in the future you know where to find us!

Best regards,

The Dobell Team

Rated 5 out of 5 stars

I actually only came to Dobells out of…

I actually only came to Dobells out of curiosity to look at the product a third party shop was selling. As it happened Dobells were cheaper (incl. delivery) and gave more product information than the other online shop.
Delivery was fast and the product as described. I will definitely keep Dobells on my favourites list.

19 June 2026
Dobell logo

Reply from Dobell

Hello,

Thank you very much for sharing this!

We do indeed have a few places that sell on our behalf and we are happy to hear that you have been able to find a great deal on our site.

We are looking forward to see you back soon and if you need anything from us please do not hesitate to get in touch.

Kind regards,

The Dobell Team

Rated 5 out of 5 stars

Very efficient

Very efficient, timely and professionally packed delivery!

19 June 2026
Dobell logo

Reply from Dobell

Good afternoon John,

Thank you for your feedback.

We are happy to hear that you have been happy with the service.


Kind regards,

The Dobell Team

Rated 5 out of 5 stars
Dobell logo

Reply from Dobell

Good afternoon Philip,

Thank you for sharing this and we are looking forward to welcome you back in the future.

All the best,

The Dobell Team

Rated 5 out of 5 stars

Value for money

Very quick delivery. The trousers were too small but were easily exchanged even as part of a package. Brilliant quality too.

19 June 2026
Dobell logo

Reply from Dobell

Hello Nadine,

Thank you for sharing your shopping experience with Dobell.

We do have a quick exchange procedure in place in case the garments do not quite fit as expected.

If you ever need anything in the future you know where to find us!

Best regards,

The Dobell Team

Rated 5 out of 5 stars
Dobell logo

Reply from Dobell

Hello Mike,

Thank you so much for your kind words and for leaving us a review.

We are so happy to hear this and we are looking forward to seeing you back in the future.

The Dobell Team

Have a great day!

Rated 3 out of 5 stars

Disappointed in the amount deducted…

Disappointed in the amount deducted from my refund?

19 June 2026
Dobell logo

Reply from Dobell

Hello Gwyn,

Thank you for taking the time to reviewing us, and I have looked into this to make sure the correct amount has been refunded.

I can see that you have selected Click & Collect and that the parcel was delivered as expected within the expected delivery time.

We do unfortunately not refund the delivery cost as the cost for the delivery is what the couriers is charging us to provide the service.

The same goes goes for using the return label, this is the cost we are being charged, and this can be avoided by returning the parcel at your own cost.

With this said, we are constantly looking at better options and how to improve our services.

Best regards,

Then Dobell Team

Rated 5 out of 5 stars

Emelie, a customer service LEGEND!

We first found Dobell in their O2 store in London.
We were really taken care of and my husband found the literal *perfect* suit for his event.

Fast forward 6mths and again, we needed a suit but didn't have the time to get down to North Greenwich, so we went online. Again Dobell's came up trumps! Got the suit ordered and had a mild mishap. Never fear! The amazing Emeline in customer service at 8.25am emailed to say that she had personally sorted everything and the order was winging it's way to us.

Thank you so much for making what could have been a nightmare one of the simplest transactions we've made this year. Dobell are now our go-to store for beautifully made suits.

1 July 2026
Unprompted review
Dobell logo

Reply from Dobell

Hello Linda,

Thank you very much for your kind words and feedback.

Dobell is only an online shop and do not have any physical shops, there might been a shop re selling our products.

We are pleased that to hear that our customer service team has been able to assist you and if you need anything in the future please do not hesitate to contact us.

Best regards,

The Dobell Team

Rated 5 out of 5 stars
Dobell logo

Reply from Dobell

Good afternoon David,

Thank you for your time to leave us a review.

We are pleased to hear that you have been happy with the suit you bought from us.

Have a great day!

The Dobell Team

Rated 5 out of 5 stars

Very Good and Speedy Delivery

Very Good and Speedy Delivery

18 June 2026
Dobell logo

Reply from Dobell

Hello Joseph,

Thank you for taking the time to leave this review.
We are pleased to hear that you have been happy with your purchase and the delivery has been fast.

Id you need anything in the future you know where we are.

All the best,

The Dobell Team

Rated 5 out of 5 stars

Thank you

Thank you. Will be buying again in future. Good quality stuff

1 May 2026
Dobell logo

Reply from Dobell

Good morning Kristen,

Thank you for taking the time to share this.

We are looking forward to welcome you back in our store in the future.

Have a good day!

The Dobell Team

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