Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more
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I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more
I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more
The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more
Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6K reviews
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Reply from DJI | Hasselblad
daniel marcinkowski,
Thank you so much for your wonderful review! We are thrilled to hear that you experienced very good and fast service. Your kind words mean a lot to us.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Jay Guest,
We are so glad to hear you had such a fantastic experience with us! We truly appreciate your kind words and positive feedback.
DJI | Hasselblad Customer Care Team
It's a very good company
It's a very good company, I buy a lot of things, but sometimes there are also problems that say one thing, but it's basically the opposite, but the problem is solved quickly, that's the most important thing, I'm satisfied.
20 February 2026
Reply from DJI | Hasselblad
Andrei Mihai,
We truly appreciate your continued support and positive feedback. We understand that occasional discrepancies can arise, and we're glad our team could resolve them swiftly to your satisfaction. We value your business!
DJI | Hasselblad Customer Care Team
Really quick turnaround service
Really quick turnaround service. Reasonable prices for items selected.
2 July 2026
Reply from DJI | Hasselblad
Barry,
We're so glad you appreciated our quick service and reasonable prices. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
Really good customer service 👍👍👍
2 July 2026
Reply from DJI | Hasselblad
customer lee,
We're so happy to hear that you had a positive experience with our customer service! We truly appreciate your kind words and feedback.
DJI | Hasselblad Customer Care Team
Very helpful staff and they talked mt…
Very helpful staff and they talked mt though every thing very happy with my buy
29 June 2026
Reply from DJI | Hasselblad
John Morrison,
We're so happy to hear our team was helpful and explained everything thoroughly. We appreciate your kind words!
DJI | Hasselblad Customer Care Team
DJI Hass FEEDBACK
Order process was straightforward and easy. Delivery was next day and all items arrived as expected. Have only used the products for 1-2 weeks, so no product feedback included.
1 July 2026
Reply from DJI | Hasselblad
R.R,
We are so glad to hear that your order process was straightforward and that your items arrived promptly! We appreciate you sharing your positive experience with us.
DJI | Hasselblad Customer Care Team
Good price, clear communication, fast delivery.
Good price, clear communication on delivery.
1 July 2026
Reply from DJI | Hasselblad
Jordi Wallenburg,
We're so glad to hear you found our pricing good and that our delivery communication was clear. Thank you for your positive feedback!
DJI | Hasselblad Customer Care Team
EVERYTHING IS AS IT SHOULD BE
EVERYTHING IS AS IT SHOULD BE, A BIG PLUS. Fast shipping and well secured
1 July 2026
Reply from DJI | Hasselblad
Michal,
We're so glad to hear that everything met your expectations and that you had a positive experience with our fast shipping and secure packaging!
DJI | Hasselblad Customer Care Team
Item arrived a bit late… after talking…
Item arrived a bit late… after talking with the courier they told me it was lost - I sent emails to you telling you all this (at their request) and less than an hour later got a text saying the package was out for delivery
Item is great
30 June 2026
Reply from DJI | Hasselblad
Jeff,
We are truly sorry to hear about the delivery delay and the confusion with the courier. We appreciate you letting us know about this experience. We're so glad the item is great!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Thank you for the positive feedback!
Fully recommend i got my purchase the…
Fully recommend i got my purchase the next day. And my purchase meets my requirements best quality overall.
19 June 2026
Reply from DJI | Hasselblad
Vasile Bogdan Placinta-Caruntu ,
We're absolutely delighted to hear that your purchase arrived so quickly and that the quality exceeded your expectations! Thank you for your wonderful recommendation.
DJI | Hasselblad Customer Care Team
Fantastic little drone
Fantastic little drone follow me mode works brilliantly whilst cycling and running absolutely perfect for what I want it for
1 July 2026
Reply from DJI | Hasselblad
Mark Rayner,
We're so happy to hear our drone is perfect for your cycling and running adventures! We appreciate your wonderful feedback.
DJI | Hasselblad Customer Care Team
Would highly recommend
Would highly recommend, great service, customer service is very helpful
18 June 2026
Reply from DJI | Hasselblad
. Gareth,
We're so happy to hear you had such a positive experience with our service and found our customer service helpful. We truly appreciate your kind words and recommendation!
DJI | Hasselblad Customer Care Team
Had a nightmare trying to pay for my…
Had a nightmare trying to pay for my order as you wouldn’t accept a GMX email, but found that out after lots of attempts. I was supposed to have next day delivery, but I’m still waiting for my item, so it will be later for my holiday, which is why I purchased the items! I’ll used DJI store in the future.
30 June 2026
Great service and product at a really…
Great service and product at a really reasonable price. Great postage too.
30 June 2026
Reply from DJI | Hasselblad
Mr John Manley,
We're so pleased to hear that you found our service and product to be of great value, and that our postage met your expectations. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
Just what I needed at a good price
Just what I needed at a good price. Excellent communication and extremely quick delivery.
All in all a First Class Service.
30 June 2026
Reply from DJI | Hasselblad
Stephen Towers,
We're delighted to hear that you found exactly what you needed at a great price! It's wonderful to know that our communication and quick delivery contributed to a first-class experience for you.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Thank you for the positive feedback!
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