Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more
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Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
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Excellent products and customer service.
Faulty microphone charging cable
I recently bought a new Osmo Pocket 4. The Mic would not work when I needed it. I visited the store and we established that the charging cable was faulty. A replacement (even to buy) was not available.I was forced to buy another mic to get a charging cable. I was surprised that there was no proper air conditioning in the store.
They use dpd
They use dpd! 5 days late and ordered on a Saturday! Arrived Thursday even though I was in! Good company DPD not good!!!!!
Very helpful company and excellent…
Very helpful company and excellent service, highly recommended.
It wasn’t easy to speak to the person… It wasn’t easy to speak to the person as I do have epilepsy
It wasn’t easy to speak to the person as I do have epilepsy and I did say I did i thought I was buying things specifically from DJI but they explained and when I speak to them they are great and easy to speak with especially as my condition and I think they are worth 10 stars 🌟
Brilliant all round service
Brilliant all round service and product. Ideal for use in my van conversion. Thank you
Parts were affordable
Parts were affordable, actually thought i would pay more from the manufacturer than the after market. Next day delivery was at a suitable price aswell
Love the product and is everything that…
Love the product and is everything that was advertised on the website. Product arrived on time.
Delivered Quickly and very happy with…
Delivered Quickly and very happy with the DJI Mini 5 pro drone. Very good video quality. Happy customer.
I ordered a genuine DJI 4k mini battery…
I ordered a genuine DJI 4k mini battery as a spare that was delivered within a day . I would just like to warn other customers only buy a genuine battery as I made the mistake of buying a cheap third party battery and without warning my drone gave me critical low battery warning even though it had just read 50 % remaining. Always buy a genuine OEM Battery from DJI like this one well worth the money .
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