Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more
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Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
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Gym tiktoks
I bought these to start doing tiktoks in the gym and they are worth the buy amazing quality really good noice cancellation for me when I’m in the gym 100% recommend!
Love this company telephone support is…
Love this company telephone support is absolutely brilliant..easy to understand and very straightforward...as for the dji1000 v2...what a brilliant bit of kit...will be staying with this company ...have been with another powestation company for years....will not be going back.
Never had a bad (naff) product
Never had a bad (naff) product. Deliver is rapid and customer service spot on.
Unbeatable across so many aspects of creation and media. 👌
Great items as always from DJI, but not without a couple of niggles
Great items as always from DJI. The only things that weren’t great was the packaging. Two small items packed into a large box, which means they were bouncing about in the box. Plus they wouldn’t ship to the Scottish Highlands, which is still on the mainland of the UK and we receive deliveries from all the couriers no problem - so no idea why they wouldn’t ship here. Had to have the items sent to my parents in Yorkshire, for them to post to me.
Next day delivery is a must for me…
Next day delivery is a must for me these days so very happy. Also I’m loving the Romo S so far!
Appalling delivery by DPD/DJI
Appalling delivery by DPD/DJI - claimed they miss us on the first, but people at home and an alternate provided. Unilaterally cancelled the second. Delivered on the third attempt after they were told not to and that the order had been cancelled. Had to borrow a drone to meet a survey requirement. DJI didn't want to know!
The company doing fast delivery
The company doing fast delivery, adding the shop app is much easier to see where your package is ,
Only the dji Osmo 5 pro isn't the best out of the box experience, the dji mimo app doesn't doing the verification code very well you can only press the numbers instead the letters on your keyboard, but the better option is to activate your account on a pc or laptop, to verify your email adress,
Super quick shipping
I’ve placed 2 orders recently and both have arrived promptly the next day. I like that the delivery via DPD local uses a PIN system - you get a PIN number that you need to give the driver. This certainly gave me peace of mind that it would be me receiving the order and not someone else. The 2 DJI products that I’ve bought have both been great
Good price and great product
Quick next day delivery on a Sunday.
Its all been 100% positive
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