Winston was absolutely amazing! I’m such a novice and just started podcasting so really needed expertise around a decent mic. He was so kind, patient and helpful! Highly recommend DJ City Richmond!
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Shop with DJ City Australia's biggest sound, lighting & performance superstore. For all your DJ gear; DJ decks, lighting & pro audio gear.
Contact info
Australia
- djcity.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 24 hours
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I recently purchased a Yamaha MG06 and…
I recently purchased a Yamaha MG06 and encountered a small issue with the switch. After a brief discussion with Anthony, he promptly assisted me in swapping it for another unit without any hassle. The process was quick, professional, and stress-free.
Thank you, Anthony, for the excellent service, highly recommended!
GK
Katy had very good customer service.
Katy had very good customer service.
Few weeks ago my husband bought a…
Few weeks ago my husband bought a speaker in DJ City in Malaga. Unfortunately we've given the wrong one however they are very willing to give us the right one and return the wrong one though we've use it twice already.
Great service, knowledgeable staff, very reasonable prices
DJ City, Malaga WA
I had great service 11 months ago when I bought my speaker system and I've been very happy with the product. I'm a celebrant and at a wedding rehearsal today, one of the wireless microphones stopped working.
I went back to DJ City Malaga this afternoon and they made everything really easy and solved my problem. They swapped over the whole system as it was still under warranty. They also let me open up the new one, in store, to check everything was working. I've got a wedding tomorrow and can't afford to take anything for granted.
I'll definitely try these guys first for any audio needs in future. I prefer dealing with a shop that doesn't try to be everything. These guys do all manner of audio systems and know their products.
Tim is proactive, energetic and helpful.
Thank you!
Staff were helpful and knowledgeable
Staff were helpful and knowledgeable
Friendly & helpful stuff.
Friendly & helpful stuff.
Super happy with the dj mixer.
Customer service legends
Purchased a light bar which stopped working 2 months on. So what, sometimes gear fails… took it in for warranty and they replaced straight away. Legendary team in the brissy store keeping pro’s working!!
Very helpful and gave us online price…
Very helpful and gave us online price in store
I went to buy some dj stuff and it was…
I went to buy some dj stuff and it was great costumer service and really nice staff
slow and poor after sale service
Have purchased numerous times and no problem there, but a new DBR speaker was not working properly. was sent back for repairs and 2 months on still not back, asked for replacement instead but there happy for me to keep renting weekly at my expense rather then send me mine, or a new replacement for the faulty one. so far have spent $1100 hiring to make up for my speaker that hasn't even been used yet and needed repair...... still waiting
Katie were very helpful and friendly
Katie were very helpful and friendly. Was a pleasure doing business again at DJ city Mansfield ☺️🙏🙏
Wonderfully helpful!
Went into the Ringwood store to have a look at some lights and beginner sound system for my daughter, the gentleman Reilly was incredibly helpful! Highly recommend, can’t speak highly enough of his service <3
Great store
The crew at Richmond are fantastic. Brad was really warm, knowledgeable and helpful and I would recommend hitting his store up any day!
Katie had given informative advice on…
Katie had given informative advice on speakers and Subs.
Katie had also given support with other items that will be useful in the future 👍🏽
Katie was amazing and the service was…
Katie was amazing and the service was top quality!
I always get excellent customer service…
I always get excellent customer service from all the friendly and knowledgeable team.
They really go the extra mile.
Customer service was great and store…
Customer service was great and store was easy to navigate around the store
Great experience
Great experience, team was very helpful. Got a good deal on wanted product and had it in stock!
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