Excellent prices and product quality from a not very local timber merchant. Prices lower than purchasing directly from same timber merchant. Communications from and efficiency of DIY B. S. leaves sign... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can’t really fault this company. I made the mistake of ordering from them when I was looking for supplies & thought I was ordering from a local company. After a long wait they must have contacted Ho... See more
Company replied
I recently purchased the 18mm Structural Hardwood Plywood and I’m genuinely impressed. No damage, no delamination, and the edges were clean and straight. Unlike B&Q or Wickes the faces are smooth... See more
Company replied
Good basic products which were supplied by a local merchant (Travis Perkins) but at a much better price than I could obtain. DIY Building Supplies were really helpful on the phone when I needed to add... See more
Company replied
Company details
Written by the company
We are your one-stop shop for building material supplies, with a dedicated trade service for contractors and helpful staff ready with advice and insights for DIYers.
Contact info
Unit 6, Lawmax House, 30-32 Nottingham Road, STAPLEFORD, United Kingdom
- 0115 6976800
- sales@diybuildingsupplies.co.uk
- diybuildingsupplies.co.uk
4.4
Excellent
758 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The delivery guy that you used was…
The delivery guy that you used was highly skilled in placing my order safely on my drive and was quite jovial too.
18 March 2026
Reply from DIY Building Supplies
Thanks for writing a review, Kevin. It is great to hear the delivery driver was so helpful and we will pass this onto the branch.
We hope to see you again soon!
The DIY Team
The service was 100/100
The service was 100/100
Matt helped us from explaining the ply types and prices to loading the ply and even helping to secure it on our trailer. Definitely recommend Matt and the bargains they have in-store.
24 March 2026
Unprompted review
Reply from DIY Building Supplies
Thanks for taking the time to write such a positive review.
We hope to see you again!
The DIY Team
I would give 10 stars if I could
I would give 10 stars if I could!
Fantastic service and the team was quick and ready to help with an urgent delivery need. Products are VERY reasonably priced, and decent quality (timber). 100% recommend and will be using again.
10 March 2026
Unprompted review
Reply from DIY Building Supplies
Thanks so much for the glowing review.
We hope to see you again soon!
The DIY Team
Reply from DIY Building Supplies
Thank you so much for writing a great review!
Hope to help you out again soon.
The DIY Team
Reply from DIY Building Supplies
Thanks for taking the time to write a review.
Hope to see you again soon!
The DIY Team
Good quality & price plywood. Fast delivery
9mm Structural Hardwood Plywood 2440mm x 1220mm (8x4) × 5 & x1 22mm
Fast & good delivery. v.good value.
Nice quality, all surfaces good, no scuffs or chips.
9mm a little warped but suspect simply because they are large sheets & thin so image bound to bend a little. Went on nice & flat to frame. 22mm perfectly flat.
At price tiny bit worried they might be lesser quality but have a feeling better than the likes of wickes etc.
11 March 2026
Unprompted review
Reply from DIY Building Supplies
Thanks for taking the time to write us such a detailed review Gregory. Pleased that you were satisfieed with the quality of everything.
We hope to see you again soon!
The DIY Team
Never got a call/email before delivery
Never got a call/email before delivery. We were out and the timber left outside our house. The cover was broken and timber were wet because of rain. We needed to lift them and put in the house. They are so heavy!
24 March 2026
Unprompted review
Reply from DIY Building Supplies
We are so sorry you had this experience. We send out automated delivery confirmation details. However, we have been made aware that in recent weeks some of these have been marked as spam. We believe the problem has now been resolved. However, I can only apologise for the fact you did not receive this. Please email support@diybuildingsupplies.co.uk as we would like the opportunity to make this right.
Easy to order from their website and…
Easy to order from their website and great delivery the driver was very helpful
I would recommend
13 March 2026
Unprompted review
Reply from DIY Building Supplies
Thank you so much for taking the time to write us a 5* review. We really appreciate it.
We hope to see you soon!
The DIY Team
Plasterboards
First time i used this company but i would definetely use again.The staff were so helpful with a query i had .
10 March 2026
Reply from DIY Building Supplies
Thank you so much for taking the time to write us a review. We are so pleased that you had a great experience and we hope to see you again soon!
The DIY Team!
Reply from DIY Building Supplies
Thank you so much for writing us a review. We are so pleased to hear everything went well.
Hope to see you again soon.
The DIY Team!
Quick delivery
26 February 2026
Reply from DIY Building Supplies
Thanks so much for your review. We hope to see you again soon!
The DIY Team
Well communicated and good delivery time
10 March 2026
Reply from DIY Building Supplies
Thank you so much for the 5* review, Michael. We are so pleased to hear your great experience. Hope to see you again soon!
The DIY Team
easy ordering process
easy ordering process and prompt delivery along with competitive pricing
11 March 2026
Unprompted review
Reply from DIY Building Supplies
We are so pleased to hear that you had a great experience. Thank you for taking the time to review it and we hope to see you again soon!
The DIY Team
AMAZING, AMAZING, AMAZING!!!!!!
The customer service was amazing, something couldn't be gotten hold of so asked to send a replacement in a difference colour which was OK eith me.
Very competitive prices compared to other local companies.
Delivery was great, from getting a phone call roughly 30 minutes before delivery, the delivery driver was very friendly and treated the whole of the order with care and respect and even spoke to us politely and considerately.
6 March 2026
Unprompted review
Reply from DIY Building Supplies
Thank you so much for writing such a detailed review of the service you received. We are really pleased to hear that you were satisfied at each stage of the order process through to delivery. Hope to see you again soon!
The DIY Team!
The team at DIY builders were…
The team at DIY builders were fantastic. I managed to make a typo on the order. Rather than accept both the delivery fees. The team at DiY refunded me half the delivery fee. Customer relations gold standard.
9 March 2026
Reply from DIY Building Supplies
Thank you for the review- we are so pleased to hear that the team were able to help you out. We hope to see you again soon!
The DIY Team
never again
A complete waste of time they sent the wrong material sent back and refunded.
Purchased elsewhere
6 March 2026
Reply from DIY Building Supplies
David, we are so sorry that you did not receive the correct coloured boards that you ordered. I appreciate this was frustrating for you. We hope to have the opportunity to make it right- If there is a way we can help you out in future, please email support@diybuildingsupplies.co.uk.
Kindest regards,
The DIY Team
Fantastic Service
Competitive prices and quality products. We had small issues with wrong sizes delivered but the team promptly took care of it and we are really satisfied knowing that the service didnt end after paying for the items. Delivery was quick. Would definitely recommend and buy from them again.
3 March 2026
Reply from DIY Building Supplies
Thank you so much for writing such a lovely review. From time to time, things can go wrong but we aim to do everything in our power to put it right. We hope to see you again soon and hope it all goes smoothly next time.
The DIY Team!
Yes delivered on time great product no…
Yes delivered on time great product no complaints driver was great help and friendly.
24 February 2026
Reply from DIY Building Supplies
Thank you for taking the time to write a review. We really appreciate it. We hope to see you again soon!
The DIY Team
Superb service from start to finish.
Superb service from start to finish.
Easily accommodated change of delivery address as I moved at time of order. Helpful , efficient delivery driver, who was courteous and took care manoeuvring onto driveway.
Product is fantastic and the price was highly competitive
23 February 2026
Reply from DIY Building Supplies
Thank you so much for your review- we appreciate it. We are so pleased you were happy with the service you received and we hope to help you out again in the future.
The DIY Team
Great products at the best price
Great products at the best price. Quick delivery and great communication.
6 March 2026
Reply from DIY Building Supplies
Thank you so much for the 5* review. We are pleased to hear that you were satisfied with our service and we hope to see you again soon!
The DIY Team
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