Bought a Big Larry Pro. Very good price. Postage a bit expensive but was Royal Mail tracked & signed for so good security. Combined price still cheaper than some others. Quick dispatch & delivery. Exc... See more
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Once again fabulous customer service from the team at Alcester. Friendly and helpful.
I can't rate a service or product I haven't had! So far pretty abysmal as I've called customer service but still not received any correspondence on my order and it's been a week, yet they've taken my... See more
Ordered on the Tuesday evening, said the item I wanted would take 3-7 days due to supplier. Arrived in the following Tuesday so was only 5 working days given there has been a bank holiday. Also the pa... See more
Company details
Information provided by various external sources
A range of DIY, hardware, ironmongery, home and garden products delivered to your door.
Contact info
United Kingdom
- diy.coop
4.1
Great
111 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Excellent transaction
Excellent transaction, fast delivery, all as described
Fully recommend
26 September 2022
Buying paint online
Not being able to buy more of a particular paint at local stores I bit the bullet and looked to buy paint online for the first time. I found the particular brand and colour on DIY Coop at the best price with free p&p. I was concerned there might be a long delivery time but the paint arrived in 3 days, allowing me to get on with the project.It seems the paint came direct from the manufacturer at nearly 20% cheaper than that manufacturer's own online price. All good, thanks
12 September 2022
Unprompted review
Where is my order?!
I still haven’t received my order! The money was taking from my account on 25th August, I would like someone to call or email but so far no reply.
12 September 2022
I wouldn't use again.
I can't rate a service or product I haven't had! So far pretty abysmal as I've called customer service but still not received any correspondence on my order and it's been a week, yet they've taken my money. Against my better judgement of the reviews I wanted to give Mica DIY a chance but I concur with other poor reviews.
27 August 2022
Happy customer
Ordered paint came well packed on time cumunication via email was good happy customer
31 July 2022
I've not received my order
I've not received my order, contacted the store but not received a reply either.
22 July 2022
Too long delivery and paint very watery…
Too long delivery and paint very watery and wrong colour when delivered
20 July 2022
I haven't recieved my order or had any…
I haven't recieved my order or had any response after sending emails to customer service.
18 July 2022
They don’t bother replying to emails and I have no idea if/when my order will turn up.
I got a nice email to say they had got my order, another to say it was being processed and I would get a tracking order when it was sent. That was over a week ago and I have sent 2 emails asking when they thought it would be despatched. I need to plan when i will get the paint and when I can finish my task.I have heard nothing. I am wondering if this is a bogus company and I have been scammed.
6 July 2022
Excellent price and delivery though…
Excellent price and delivery though didn't reply to either email.
3 July 2022
Cheaper than anywhere else online.
27 June 2022
Poor customer service
The goods took longer to arrive than quoted. I chased this company three times for updates and only received one reply. Customer service leaves a lot to be desired.
20 June 2022
Excellent service good competitive…
Excellent service good competitive prices.
Arrived early in great packaging .
31 May 2022
Item not received
I do not know what I am reviewing as I have not received my order from this company. I have emailed as it’s been over two weeks since purchase. Extremely disappointing.
7 May 2022
Great service able to get this paint…
Great service able to get this paint when on other retailers could
23 April 2022
Absolutely straightforward transaction
Absolutely straightforward transaction, arriving speedily and well packaged. Delighted.
14 April 2022
Had the product I needed at a price far…
Had the product I needed at a price far below everyone else. Quick delivery, great!
6 April 2022
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