DivorceProfile Reviews 192

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, appreciating the convenience of handling processes from home and the ease of navigating documents. Many reviewers also highlight the thoroughness and professionalism of the service, noting that everything is clearly explained and assistance is readily available for questions. However, some people were dissatisfied with payment issues, including concerns about charges and additional costs. Some customers also experienced significant delays in response times and found the customer service to be unhelpful or unresponsive, leading to frustration and prolonged processes.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding it convenient and stress-free. Many... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers praise the helpfulness and... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the efficiency,... See more

Payment

Reviewers express significant dissatisfaction with payment practices, frequently reporting unexpected and... See more

Response time

Clients share ambiguous opinions on response times. Many customers report significant delays in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I basically fill out the paperwork myself, in order to get help I need to pay more. I have not received any other notification so I dont know where my paperwork went..or when it will be sent to me. a... See more

Company replied

Rated 4 out of 5 stars

I've never been to this website in my life and I got a charge on my debit card from them. I am so confused. UPDATE. Turns out the mysterious “divorceprofile” charge wasn’t as dramatic as it so... See more

Company replied

Rated 4 out of 5 stars

It was quick and easy to maneuver. The down side is that I have been charged 69 dollars every month for charges and my divorce is finalized in December. Not sure why I’m being charged and I have cont... See more

Company replied

Rated 4 out of 5 stars

Communication was excellent as long as you check on the site daily. Pricing wasn't straightforward but not outrageous. Somehow I overlooked the $69 per month subscription fees. Don't use the notarized... See more

Company replied


Company details

Written by the company

DivorceProfile provides a fast and convenient way to end your marriage, offering a quick and cost-effective alternative to hiring a lawyer. Our service allows you to complete divorce forms online by simply responding to questions about your marriage. Our platform focuses on ensuring that the forms you submit are aligned with the court's legal standards.


Contact info

3.4

Average

TrustScore 3.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great customer service

Great customer service, I'm a novice when it comes to technology, I made many errors and the staff went out of their way to help me correct them and get it right, they made me feel quite accomplished.

9 May 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Tim,

Thank you for your thoughtful feedback.

We’re delighted to hear that our support team was able to assist you effectively and help resolve the challenges you encountered. We are committed to providing a smooth and supportive experience for every user.

Should you require any further assistance, please don’t hesitate to reach out to us at support@divorceprofile.com.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

That’s it’s online

8 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Lisa,

Thank you so much for choosing DivorceProfile.

Our mission is to make this process as clear, compassionate, and stress-free as possible. We’re committed to offering not only helpful tools, but also the support and care you deserve during every step of your experience with us.

If there’s ever anything more we can do to assist you, please don’t hesitate to reach out at support@divorceprofile.com. We're here for you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

I love this website

I love this website, they are great and very helpful to me as the process of everything taking place, thank you so much for everything

8 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Darryl,

Thank you so much for your kind words — we're truly glad to hear that you love the product and found our team helpful throughout the process.

Supporting you every step of the way is exactly what we're here for, and it's wonderful to know that our service has made a positive impact.

Thank you again for trusting us.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Free

The review manager was effective and helpful in directing what corrections needed to be made.

8 May 2025
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Reply from DivorceProfile

Dear Karleh,

Thank you for taking the time to share your experience with us.

We're truly pleased to hear that our review manager was effective and helpful in directing the corrections needed. One of our key priorities is to ensure that our users feel supported and confident throughout every step of the process, and feedback like yours helps confirm we’re on the right path.

We’re grateful you chose DivorceProfile to support you during this important time.

Best regards,
DivorceProfile

Rated 4 out of 5 stars

U appreciate your quick respond and I…

U appreciate your quick respond and I can able to access this medium to get my business done

7 May 2025
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Reply from DivorceProfile

Dear Kemeka,

Thank you for your kind message!

We’re delighted to hear that you were able to access the service smoothly and get your business taken care of with ease. Providing fast and reliable support is a key priority for us, and we’re so pleased it made a positive difference in your experience.

Thank you again for choosing DivorceProfile. We truly value your trust.

Best regards,
DivorceProfile

Rated 4 out of 5 stars

Easy to fill out paperwork.

Easy to fill out paperwork.

7 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Haley,

Thank you so much for taking the time to share your feedback with us.

We’re truly glad to hear that you found the paperwork easy to complete. Our team works hard to ensure the process is as clear and straightforward as possible, especially during a time that can feel overwhelming. Simplicity and support are at the core of what we aim to provide, and it’s always rewarding to hear when that effort makes a difference for our users.

Please don’t hesitate to reach out at support@divorceprofile.com if you need any assistance or have further questions — we’re always happy to help.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

They answered all my ridiculous…

They answered all my ridiculous questions quickly and professionally!!!

7 May 2025
Unprompted review
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Reply from DivorceProfile

Dear Heather,

Thank you for your thoughtful feedback.

We’re pleased to hear that our support team was able to assist you efficiently and with professionalism. We believe that every question deserves a respectful and thorough response, and it’s great to know you felt well-supported throughout your experience with us.

Thank you again for choosing DivorceProfile — we truly appreciate your trust and are here whenever you need us.

Best regards,
DivorceProfile

Rated 4 out of 5 stars

Quick responses

Quick responses make your service easy to work with. It's nice not to be ignored.

7 May 2025
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Reply from DivorceProfile

Dear Michele,

Thank you for your kind words!

We’re truly glad to hear that our responsiveness helped make your experience smooth and positive. Timely communication is something we deeply value, and it’s rewarding to know it made a difference for you.

Thank you for choosing DivorceProfile — we’re grateful for your trust and are always here to support you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

It was very easy to do

7 May 2025
Unprompted review
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Reply from DivorceProfile

Dear Eugene,

Thank you for your feedback!

We’re so glad to hear that you found the process easy to complete. Making things simple and accessible is one of our top priorities, and it’s great to know we’re achieving that for you.

Wishing you continued ease and peace ahead.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Very good service

Very good service

7 May 2025
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Reply from DivorceProfile

Dear John,

Thank you for your kind words!

We’re truly happy to hear that you found our service to be very good. Your feedback means a lot to us and reminds us why we do what we do — to make this process as smooth and supportive as possible for those who need it.

If there’s ever anything more we can do to assist you, please don’t hesitate to reach out at support@divorceprofile.com. We're here for you.

Best regards,
DivorceProfile

Rated 1 out of 5 stars

Super unhelpful

Super unhelpful, paid them $638 in 60 days received absolutely NO help , you cannot get anyone on the phone from custom service, it’s all electronic and potentially bots. They refused to refund me $638 paid in 60 days despite services NOT used. Why would anyone sign a divorce subscription? It’s a money grab, lots of error messages when you attempt to use documents and as soon as you sign in they let you know there is a delay on services because they’re backed up.
Do NOT recommend. That much money, should have access to a human and a refund in this economy, go elsewhere.
You’re absolutely NOT guaranteed your money back if you’re unhappy with services , that is a complete lie, please see verbiage below that politely included that “ generally none refundable.”

Upon review, we regret to inform you that we are unable to issue a refund at this time.
According to our DivorceProfile money-back policy, our services are generally non-refundable.

5 May 2025
Unprompted review
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Reply from DivorceProfile

Dear Rachel,

Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with DivorceProfile did not meet your expectations. We understand how frustrating this must be, especially during such a sensitive time.

We regret that you didn’t receive the support you needed. Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it.

Unfortunately, since you haven’t provided your email address, we’re unable to locate your case. Please reach out to us directly at support@divorceprofile.com, and we’ll be happy to look into your situation and assist you further.

Best regards,
DivorceProfile

Rated 2 out of 5 stars

I am going to give it a two for now

I am going to give it a two for now. The process is still ongoing. I too did not know that the fee was going to be ongoing at this point. They have kicked back paperwork for mistakes twice. I would’ve thought they would’ve caught the second mistakes the first time. In any case I’m starting to read more reviews that don’t sound so good. I’ll give them one more chance to give me a finished product.

5 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Thom,

Thank you for sharing your thoughts and experience.

We’re sorry to hear that the process hasn’t met your expectations so far. Please rest assured that we’ve passed your feedback to our team, and they will be in touch to help resolve the issue as quickly and smoothly as possible.

Transparency and fairness are core values for us—we aim to clearly communicate all terms and provide consistent, reliable support throughout the process.

If you have any further questions or concerns in the meantime, feel free to reach out to us directly at support@divorceprofile.com — we’re here to support you every step of the way.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

I just started the divorce paperwork so…

I just started the divorce paperwork so I can't really comment yet.

4 May 2025
Unprompted review
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Reply from DivorceProfile

Dear Candy,

Thank you for sharing your thoughts.

We completely understand that you are still in the early stages of the process, and we appreciate you taking the time to provide feedback.

We hope that our platform can make this challenging time easier for you. If you have any questions, please don’t hesitate to reach out to us at support@divorceprofile.com.

Take care as you navigate through this process.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

The ease

The ease. Would have done it sooner if i had known!

5 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Joseph,

Thank you for sharing your experience with us. We are thrilled to hear that the process was straightforward for you, and we sincerely appreciate your feedback.

We understand that navigating through life’s transitions can be challenging, and we’re committed to making the process as smooth as possible. It’s encouraging to know that the ease of our platform helped you in taking that next step.

We wish you all the best in your journey ahead.

Best regards,
DivorceProfile

Rated 1 out of 5 stars

Avoid at all costs - slimy billing practices

Useless service that just takes the paperwork publicly available and has you fill it out. There's very little this actually does other then breaks it down into obvious steps. They also pitch the fees as "$69" and then you don't realise it's a monthly subscription unless you read the email. And, somehow, it turns out to be $99.

8 April 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Valued Customer,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations.

We strive to be transparent about our pricing and services. Subscription terms and fees are clearly outlined to help users make informed decisions. Our platform is designed to guide users through each step of the divorce process in a simplified and supportive way.

As we weren’t provided with your email address, we’re unable to review your case directly. To clarify the situation and assist you further, we encourage you to reach out to our support team at support@divorceprofile.com — we’ll be glad to help.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Easier than getting married.

Easier than getting married.

4 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Melissa,

Thank you for taking the time to share your experience. We’re glad to hear that the process felt seamless for you!

Our mission is to make this journey as straightforward and supportive as possible, and it’s rewarding to know we could help you move forward with clarity and ease.

Wishing you all the best as you begin this new chapter in life.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Thank you so much

Thank you so much. And it was an easy process.

4 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Stephen,

Thank you so much for the kind feedback.

We are truly pleased to hear that you found the process to be smooth and straightforward. Providing a clear and supportive experience during what can often be a sensitive time is one of our top priorities, and it’s encouraging to know that we met your expectations.

If there’s anything further we can assist you with, or if you have any suggestions for how we can improve our platform, please don’t hesitate to reach out at support@divorceprofile.com.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

i’m still going thru the process but so…

i’m still going thru the process but so far i’m happy with it

2 May 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Brunilda,

Thank you for sharing your thoughts with us!

We’re glad to hear that your experience has been positive so far, and we truly appreciate you taking the time to let us know. It’s important to us that you feel supported throughout the process, and we’re here to ensure everything continues to go smoothly for you.

Wishing you continued ease and clarity as you move forward.

Best regards,
DivorceProfile

Rated 4 out of 5 stars

Smooth transaction

It was a smooth experience but just beware that after the initial $69 fee, they'll try to offer you some options so just be careful not to overpay. The idea is to SAVE money but just thoroughly weigh these options since any site like this may want to upsell you.

1 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Mari,

Thank you for your honest and thoughtful feedback!

We’re pleased to hear that your experience with us was smooth — that’s exactly what we aim for. At the same time, we appreciate your note about the additional service options. Transparency is important to us, and we always encourage users to carefully review each step and choose only what best fits their needs.

Your insight helps us improve, and we’re grateful you took the time to share it.

If you have any questions or need further assistance, don’t hesitate to reach out to us at support@divorceprofile.com. We’re here to help!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Very easy

I can really say until I see how easy and reliable this is going to be.thank u

30 April 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Sylvia,

Thank you for your feedback!

We’re glad to hear that you found the service easy to use. We understand that it's important to ensure everything works smoothly, and we're here to support you every step of the way as you continue exploring our platform.

We truly appreciate you giving us a try, and we’re confident that you’ll find the experience both reliable and efficient.

If you have any questions or need assistance, feel free to reach out to us at support@divorceprofile.com — we’re happy to help!

Best regards,
DivorceProfile

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