DivorceProfile Reviews 192

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, appreciating the convenience of handling processes from home and the ease of navigating documents. Many reviewers also highlight the thoroughness and professionalism of the service, noting that everything is clearly explained and assistance is readily available for questions. However, some people were dissatisfied with payment issues, including concerns about charges and additional costs. Some customers also experienced significant delays in response times and found the customer service to be unhelpful or unresponsive, leading to frustration and prolonged processes.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding it convenient and stress-free. Many... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers praise the helpfulness and... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the efficiency,... See more

Payment

Reviewers express significant dissatisfaction with payment practices, frequently reporting unexpected and... See more

Response time

Clients share ambiguous opinions on response times. Many customers report significant delays in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I basically fill out the paperwork myself, in order to get help I need to pay more. I have not received any other notification so I dont know where my paperwork went..or when it will be sent to me. a... See more

Company replied

Rated 4 out of 5 stars

I've never been to this website in my life and I got a charge on my debit card from them. I am so confused. UPDATE. Turns out the mysterious “divorceprofile” charge wasn’t as dramatic as it so... See more

Company replied

Rated 4 out of 5 stars

It was quick and easy to maneuver. The down side is that I have been charged 69 dollars every month for charges and my divorce is finalized in December. Not sure why I’m being charged and I have cont... See more

Company replied

Rated 4 out of 5 stars

Communication was excellent as long as you check on the site daily. Pricing wasn't straightforward but not outrageous. Somehow I overlooked the $69 per month subscription fees. Don't use the notarized... See more

Company replied


Company details

Written by the company

DivorceProfile provides a fast and convenient way to end your marriage, offering a quick and cost-effective alternative to hiring a lawyer. Our service allows you to complete divorce forms online by simply responding to questions about your marriage. Our platform focuses on ensuring that the forms you submit are aligned with the court's legal standards.


Contact info

3.4

Average

TrustScore 3.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

DivorceProfile is absolutely great!

DivorceProfile is absolutely great, they are thorough and on point with everything. They make sure everything is filled out currently and double checked before moving forward. I would recommend them to anyone looking to file for divorce.

6 June 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Kegsy,

Thank you for your kind words!

We’re truly pleased to hear that you had a positive experience with DivorceProfile. Our team is committed to ensuring accuracy, clarity, and support throughout the entire process, and it’s wonderful to know that this came through in your experience.

We appreciate your trust in our service and are grateful that you would recommend us to others.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Filling out the questionnaire was very…

Filling out the questionnaire was very simple and easy ...and a breeze.

5 June 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Valued Customer,

Thank you for your feedback!

We’re glad to hear that you found the questionnaire simple and easy to complete. Our goal is to make the process as clear and stress-free as possible during what can be a difficult time, and it's rewarding to know that we’ve helped make it a little easier for you.

If there’s ever anything you need, don’t hesitate to reach out at support@divorceprofile.com. Our team is always here and ready to support you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

They are very helpful with your…

They are very helpful with your questions. They are very professional in customer service. I would recommend them to my friends and family.

29 May 2025
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Reply from DivorceProfile

Dear Georgia,

Thank you for your thoughtful feedback.

We’re truly pleased to know that our customer service team was able to provide you with clear and professional support throughout your experience. We understand that navigating divorce documents can be a sensitive and challenging process, and we are committed to offering respectful, helpful assistance every step of the way.

We sincerely appreciate your recommendation and are grateful for your trust.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

The process was very easy step-by-step

The process was very easy step-by-step. Explain everything unknown, quick almost too good to be true.

5 June 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Tina,

Thank you for your kind feedback!

We’re very glad to hear that you found the process clear and easy to follow. Our goal is to make a difficult time a little bit easier by providing step-by-step guidance and straightforward explanations throughout.

If you have any further questions or need support at any stage, our team is always here to help.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

It appears to be quite easy to use

It appears to be quite easy to use, though I've not filled out any divorce documents at this point. I do remain a bit suspect of this whole process but we'll see where it takes me.

4 June 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Michael,

Thank you for sharing your thoughts and initial impressions.

We’re glad to hear that the platform feels easy to use so far. We understand that starting the divorce process can feel overwhelming or uncertain, and we’re here to support you every step of the way.

If you have any questions or need assistance, please don’t hesitate to reach out at support@divorceprofile.com. We’re committed to making the process as smooth and clear as possible.

Wishing you clarity and peace as you move forward.

Best regards,
DivorceProfile

Rated 3 out of 5 stars

I never wanted to file for a divorce

I never wanted to file for a divorce, but doing it online made it easier

4 June 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Kelli,

Thank you for taking the time to share your experience.

We understand that filing for divorce is never an easy decision, and we truly appreciate your trust in using our service during such a difficult time. While we’re glad to hear the online process made things a bit easier, we’re always looking to improve, and your honest feedback helps us do just that.

If there's anything we can do to better support you, please don’t hesitate to reach out to support@divorceprofile.com.

Best regards,
DivorceProfile

Rated 3 out of 5 stars

Good customer service but i didnt get a…

Good customer service but i didnt get a refund and i believe i should have because I didnt use the progeam at all.

3 June 2025
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Reply from DivorceProfile

Dear Heather,

Thank you for your feedback. We’re truly sorry to hear about your experience.

While we’re glad to know you found our customer service helpful, we’d appreciate the opportunity to make things right. To ensure your request is handled securely and thoroughly, please contact our support team directly at support@divorceprofile.com.

We appreciate your understanding and look forward to assisting you further.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

im just especially happy to be divorced

im just especially happy to be divorced

3 June 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Stephanie,

Thank you for sharing your thoughts.

We're glad to hear that you're embracing this new chapter in your life with positivity and strength. Transitions like these can be incredibly transformative, and it's inspiring to see you moving forward with a clear sense of self and renewed energy.

Wishing you all the best!

Best regards,
DivorceProfile

Rated 1 out of 5 stars

They are very vague when you check out

They are very vague when you check out, they charge on a monthly basis, I just used to fill the paperwork and pay for that, later I found than is a subscription...5 months charging me 69 dlls for nothing not recommending this site...

31 January 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Rodrigo,

Thank you for taking the time to share your experience.

We’re truly sorry to hear about the confusion regarding the subscription. Our intention is always to be as transparent as possible during the checkout process, and we regret that this wasn’t your experience. Subscription details, including the renewal terms and pricing, are displayed before confirming the purchase.

If you believe there was an error or if you need further assistance, we encourage you to reach out to our support team at support@divorceprofile.com so we can take a closer look at your account and help resolve the issue.

We appreciate your feedback — it helps us improve.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Initial Paperwork

As far as filling out the initial paperwork that was easy…I don’t know how the rest of the paperwork will go…this is for my divorce. I will see!

2 June 2025
Unprompted review
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Reply from DivorceProfile

Dear Jacqueline,

Thank you for sharing your experience.

We’re really glad to hear that the initial paperwork went smoothly — making things simple and stress-free from the start is one of our top priorities. We understand that going through a divorce can be challenging, and we’re here to support you every step of the way.

Please know that our team is here to support you throughout the entire process. If you ever feel unsure about the next steps, have questions, or need guidance at any point, don’t hesitate to reach out.

Best regards,
DivorceProfile

Rated 1 out of 5 stars

$1000+ FRAUD

So within an hour of signing up, my card was charged 10 times in the amount of 99$ and I had to turn my card off. That is over $1000 IN AN HOUR. Now begins the lengthy process of retrieving the stolen funds. This site is a fraud and they are running a fraudulent scheme to steal as much money from you as they can. Do NOT use this service.

1 June 2025
Unprompted review
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Reply from DivorceProfile

Dear Sarafina,

We’re very sorry to hear about your experience, and we completely understand how distressing this situation must be.

Please allow us to reassure you that we take all reports of unexpected or unauthorized charges extremely seriously. Our sales screen contains all information about the trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side. What you’ve described is highly unusual, and we would like to investigate this matter urgently.

We kindly ask that you contact our support team at support@divorceprofile.com so we can assist you directly and thoroughly.

Best regards,
DivorceProfile

Rated 1 out of 5 stars

Very jelpgul

Very helpful

31 May 2025
Unprompted review
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Reply from DivorceProfile

Dear Carla,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We’d love to help clarify and resolve any issues you encountered. Unfortunately, as your review didn’t include an email address, we’re unable to locate your order in our system.

Please reach out to our support team directly at support@divorceprofile.com, and we’ll be happy to look into this further and assist you. We’re committed to providing a positive experience for all our users.

Best regards,
DivorceProfile

Rated 4 out of 5 stars

I need you to speed up the process my…

I need you to speed up the process my case is uncontested and rather an easy one

1 June 2025
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Reply from DivorceProfile

Dear Winthrop,

Thank you for sharing your feedback. When there is a surge in demand, our system may take longer to respond. We understand how frustrating this can be and sincerely apologize for any inconvenience.

If you have any further questions or need assistance, please feel free to contact us at support@divorceprofile.com. We're always here to help!

Best regards,
DivorceProfile

Rated 1 out of 5 stars

The recurring charges

The recurring charges

25 April 2025
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Reply from DivorceProfile

Dear Leusha,

Thank you for sharing your feedback, and we're truly sorry to hear about your frustration regarding the recurring charges.

Please note that all our subscription terms are clearly outlined during the sign-up process. That said, we understand how such situations can be upsetting, and we’re here to help make things right.

To assist you further and review your case in detail, we kindly ask that you reach out to our support team at support@divorceprofile.com. They will be happy to investigate the matter and ensure a prompt resolution.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

The company was able to address all of…

The company was able to address all of my questions and the support group was on timely manner

31 May 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Yewande,

Thank you for your kind feedback!

We’re so glad to hear that our team was able to address all of your questions and provide support in a timely manner. Your satisfaction is very important to us, and it’s great to know we met your expectations.

If you ever need further assistance, we’re always here to help!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Divorce

Everything went done with no hassle

30 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Michael,

Thank you sincerely for taking the time to share your experience.

We’re so happy to hear that everything was completed smoothly and without any hassle! Providing a seamless experience is very important to us.

May the future bring you nothing but success and happiness.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

The time and help

30 May 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Monica,

We appreciate your feedback!

Thank you for acknowledging the time and help we provided. We’re glad to support you and always strive to offer the best assistance possible.

All the best as you move ahead!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Very good work

Very good work, excellent service and very friendly.

30 May 2025
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Reply from DivorceProfile

Dear Luis,

Thank you so much for your kind words!

We’re delighted to hear you found our work excellent and friendly. Your satisfaction is our greatest reward, and we look forward to continuing to provide you with top-notch service.

If you ever need anything else, we’re always here to help!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Very kind great service!

Very kind great service!

29 May 2025
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Reply from DivorceProfile

Dear Jacob,

Thank you for your wonderful feedback!

We're thrilled to hear you appreciated our kindness and service. Providing the best experience is our top priority, and your words truly motivate us.

If you ever need any assistance, please don’t hesitate to reach out.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

I ended up requiring additional support…

I ended up requiring additional support and needed to go another route due to my circumstances. When I reached out for accommodation via cancellation and refund I was immediately greeted with a personal message from this company and an immediate credit back. It’s very hard in today’s world to find a company with this type of service and support. I highly recommend this company to anyone looking for the services they offer.

29 May 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Alan,

Thank you so much for taking the time to share your experience.

We’re very glad we could support you when you needed it most. Providing thoughtful, responsive service is at the heart of what we do, and it's incredibly rewarding to know that it made a difference for you. Your kind words and recommendation mean a great deal to our team.

If you ever need our assistance again in the future, please don’t hesitate to reach out — we’re always here to help.

Best regards,
DivorceProfile

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