Divan Factory Outlet Reviews 412

Excellent company to buy from. From start to finish very good experience and their products are top quality delivery was fast and delivery team very helpful

Good quality beds at realistic prices.
Would happily recommend and will definitely use this company again

Excellent customer service both in ordering and delivery. Kept up to date on time of delivery. Bed and mattress excellent quality at a very good price.
Special thanks to the delivery driver I think his name was Amin .

Absolutely love my bed, it’s great quality and the drawers underneath are so spacious. Customer service is fantastic, they kept me well informed and were so lovely when delivering my new bed. Will definitely order from here again.

They amended the order to do a colour change due to us changing our mind. Delivered promptly. Delivery guys were lovely and polite and very helpful. Bed is truly lovely and looks amazing !! A positive experience all round. Would highly recommend.

They amended the order twice due to us changing our mind. Delivered promptly. Delivery guys were lovely and polite. Bed is lovely. A positive experience all round

Outstanding service.
Quality mattress.
Delivered on time.
Highly recommended.

Have to give four star, but would of given 5 star only because I never received a email saying the bed was going to be delivered on a certain day. I wasnt living at the property at the time, so had a phone call from the delivery driver at 8am on a Saturday morning, saying they were outside my address! So had to rush there extremely quickly to receive it.
I didnt like the colour of the bed so I contacted the company, and they were very happy to send pictures of other colours they do and replace the bed with the colour I like. So they arranged delivery to pick up the old bed and drop off the new bed in just a couple of days. They arranged a really early morning slot and the delivery man was right on time. Cant fault them for customer service, as other companys would of charged or taken forever to get the delivery sorted. They were brilliant!

Brilliant!
I don't think you can go wrong, very professional delivery drivers (and very strong blimey), the ordering experience was very easy and the bed although I have not unwrapped it yet apart from a peek of the colour on the headboard is exceptional value for money, I will definitely keep this company in mind if I change my bed in the future and I will definitely be recommending

Very polite and helpful, took the bed to the required room, the bed was what was expected good quality for the money.

The delivery men were extremely helpful and polite and kindly took our bed upstairs to the required bedroom.
Also very pleased with the quality of the bed and the ease of assembly.

Excellent customer service and friendly team. Lovely bed, quality is amazing!

Very happy with my bed. (Westminster Buckingham Divan Bed Set) looks expensive Good quality, Matteress very comfy highly recommend. Delivered with care. Taken to my room of choice

Great communication throughout, excellent delivery and extremely friendly team. The bed is really good quality and worth the wait. Highly recommended

I can’t praise this company highly enough. We are delighted with our single bed with trundle but as much as anything I was impressed by Amar and his mate who delivered it. He kindly let me know that our delivery would be later than scheduled because of atrocious driving conditions…the weather was truly horrendous. These guys were cheerful and efficient when they finally arrived although they had an awful drive back facing them. I do hope they were rewarded with the bonus they deserved!

I’d like to commend this company for outstanding customer service in support of my 91 year old father. After some confusion on my father’s part regarding the delivery of a new bed, their representative Amaan oversaw a second delivery without charge which was enormously appreciated by all of us. Very impressed.

We are delighted with our new divan base which went together with no problems. There were a good number of divans available and each with full storage options. We were particularly pleased with the delivery service. The gentlemen who delivered it were friendly, courteous and very helpful. A very good experience all round. Thank you. Definitely recommend.

I really cant find fault with the level of service and quality of product this company provides. Amar delivered my bed and set it up - extremely professional and polite. Delivery was punctual. The bed and mattress are excellent quality for the price paid. I would definitely use this company again.

We have used this company for the first time. Order to delivery times were as stated on the website. They worked around me for delivery.
Very polite and friendly delivery drivers. Took it to room of my choice.
Would highly recommend this company. And will use these in the future.

Amaan was extremely helpful in ensuring I received my delivery on time thank you great service