Disturbia Reviews 

26,663
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 8,515 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and unique style of the clothing, finding many items they love and often receiving compliments. People appreciate the wide variety of designs and sizes, noting that materials feel good and maintain quality even after many washes. Delivery is frequently highlighted as quick and efficient, with packages arriving promptly. However, some customers noted occasional order issues, like items being out of stock after purchase or experiencing significant delivery delays. A few others found the return process difficult, citing problems with full refunds or the requirement to print return labels themselves.

What people talk about most

Product

Users generally express satisfaction with the products, frequently praising the quality of clothing,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent materials,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting quick and swift... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction with the ease of ordering,... See more

Return policy

Reviewers mention ambiguous feedback about the return policy, with many customers finding the return and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality and fit of clothing at Disturbia is really great and I feel comfortable and satisfied with ordering online, even though buying clothes online can be so tricky. In my most recent order ther... See more

Company replied

Rated 5 out of 5 stars

I just love all the clothes I've purchased. The quality is amazing and sizing is accurate. I recently changed my style and these clothes are profession, edgy and work appropriate. Im completely addict... See more

Company replied

Rated 5 out of 5 stars

Love the clothing! Different materials are being used, so check the details to see if the material is something you like. Disturbia has clothing in many styles, most of which I love and have trouble... See more

Company replied

Rated 5 out of 5 stars

Ordered two dresses with next day shipping for my daughter to try for a gig. The sizing tool suggested different sizes for the dresses and it was absolutely correct. She chose one and I returned the o... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Streetwear Store

About Disturbia

Written by the company

Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us

ABOUT DISTURBIA

Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27K reviews

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1-star

Asks customers to review

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4.4

All reviews

(26,663)

9,222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Disturbia is a great company

Disturbia is a great company, the products are made well.

Beautiful clothes 😍.

My first go to when I need it.

12 July 2026
Disturbia logo

Reply from Disturbia

Hi Maxine,

Thank you so much for your wonderful review!

We're so happy to hear that you find our products well-made and our clothes beautiful. It's fantastic to know we're your first choice!

Rated 5 out of 5 stars

Easy to order

Easy to order, easy albeit not free to return. Good quality

25 June 2026
Disturbia logo

Reply from Disturbia

Hi Bex,

Thank you for your lovely review!

We're so happy to hear that you found the ordering process easy and are pleased with the quality of our products! Thank you for your positive feedback.

Rated 2 out of 5 stars

Unflattering and too large :(

Delivery time changed but stayed to the original thank god. The dresses were larger than advertised and were very much an unflattering shape compared to the models wearing them and my body is really tea so idk. However the blue/gray dress had a lovely flow and worked for my event.

9 July 2026
Rated 5 out of 5 stars

Dress came quickly

Dress came quickly, and was well packaged in recyclable packaging. It’s well made and very beautiful. I’m excited to wear it! Will definitely buy from this company again soon.

11 July 2026
Disturbia logo

Reply from Disturbia

Hi Rachel,

Thank you for your review!

We're so thrilled to hear your dress arrived quickly and was well-packaged in recyclable materials! It's wonderful that you find it well-made and beautiful. We look forward to your next purchase!

Rated 5 out of 5 stars

Nice stuff

Nice stuff! and fast shipping, easy and fast exchange

8 July 2026
Disturbia logo

Reply from Disturbia

Hi Pamela,

Thank you for your lovely review!

We're so happy to hear that you found our stuff nice, shipping fast, and the exchange process easy and quick! We appreciate your positive feedback.

Rated 5 out of 5 stars

Super fast delivery and handled with…

Super fast delivery and handled with care.

3 May 2026
Disturbia logo

Reply from Disturbia

Hi Kelly,

Thank you for your lovely review!

We appreciate your positive feedback! We are so happy to hear that your order arrived quickly and was handled with care. Thank you for your kind words!

Rated 5 out of 5 stars

Beautiful quality fabric and It was delivered super quick and it’s…

It was delivered super quick and it’s stunning! I was worried as I had bought dresses like this on another website and the fabric was thin and cheap. This fabric is lovely, thick and soft has a lovely weight to it I couldn’t be happier. I was so happy I haven’t washed it yet, but I do hope it washes up well 🤞🏻 as I just bought 3 more dress.

10 July 2026
Disturbia logo

Reply from Disturbia

Hi Louisa,

Thank you for your lovely review!

We're so happy to hear that you love the dress and that the fabric exceeded your expectations! It's wonderful to know that you're pleased with the quality and the quick delivery. We hope your new dresses bring you so much joy.

Rated 1 out of 5 stars

Unfair return policies and inaccurate sizing cost me time and money

I have been a returning customer of this brand for years, but a recent experience with their customer service and exchange policy has been very disappointing.

I ordered two items based strictly on the measurement charts provided on their website. Despite falling on the upper end of the recommended measurements, both items arrived significantly oversized. Because international exchanges are not offered, my only option was to return the items and place a completely new order for the smaller size.

By the time the items arrived and were tried on, the original promotion I used had expired and the prices had increased. To reorder the exact same items in a smaller size, I was expected to pay:
- Return shipping costs
- New shipping costs for the replacement order
- The higher, non-promotional price for the items

When I reached out to customer support explaining that the initial sizing issue was due to their inaccurate online size guide—and requested a price-match code so I wouldn't be penalized for reordering—my request was rejected.

Expecting customers to pay extra fees and price increases to fix an issue caused by misleading sizing information is unreasonable. Buyers beware: double-check the sizing carefully, as returning or reordering from abroad is a costly hassle with zero flexibility from support.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, great quality, and making an exchange was easy.

11 July 2026
Disturbia logo

Reply from Disturbia

Hi Kristen,

Thank you for your review!

We're so pleased to hear that you had such a positive experience with our fast shipping, great quality, and easy exchange process! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Order arrived very quickly

Order arrived very quickly

8 July 2026
Disturbia logo

Reply from Disturbia

Hi Millie,

Thank you for your review!

We're so glad to hear your order arrived quickly! We appreciate your positive feedback.

Rated 5 out of 5 stars

great clothing and quick delivery

great clothing and quick delivery , just perfect

8 July 2026
Disturbia logo

Reply from Disturbia

Hi,

Thank you for your review!

We're so pleased to hear that you are happy with our clothing and that your order arrived quickly! We truly appreciate your kind words.

Rated 5 out of 5 stars

Loved the product

Loved the product. Wish they would replenish the white version of the top

8 July 2026
Disturbia logo

Reply from Disturbia

Hi Deisy,

Thank you for your lovely review!

We're so glad you loved the product! We appreciate your feedback regarding the white top and are working on restocking popular items.

Rated 4 out of 5 stars

Busy size

I love the dresses it was comfy but again it’s have to get two size le busty to justify the space for breast , again I love my dress. But I do have get bigger sizes .

11 July 2026
Disturbia logo

Reply from Disturbia

Hi Lizzy,

Thank you for your review!

We're so happy to hear you love your dresses and find them comfortable! We appreciate your feedback regarding the sizing, and are glad you still love your dress.

Rated 5 out of 5 stars

I like the clothes

I like the clothes, and they were understanding when the postal office lost my return package.

8 July 2026
Disturbia logo

Reply from Disturbia

Hi Lisa,

Thank you for your review!

We're so happy you like our clothes! We also appreciate your understanding regarding the lost return package. Thank you for your kind words.

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