While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It starts with finding the machine you want for the best price. Up popped Distons. I looked, checked them out, all looked good. Straightforward to order your machine, tick the box for Distons to take... See more

Rated 5 out of 5 stars

Excellent website order of a washing machine in a colour even the manufacturer couldn’t supply Great email communication and help when I rang them for confirmation of the item being in stock and d... See more

Rated 5 out of 5 stars

We had 4 new appliances from Distons. What can I say absolutely brilliant service from start to finish. We emailed with our requirements and Ryan (CEO) came back to us immediately with details of prod... See more

Rated 5 out of 5 stars

Kept informed of when delivery would be. Received call when delivery driver was half an hour away. Two very helpful guys brought new washing machine upstairs as I live in first floor flat and took a... See more

Company details

  1. Appliance Store

Information provided by various external sources

We have over 1,000 appliances available including: Washing Machines, Washer Dryers, Tumble Dryers, Dishwashers, Cookers, Ovens, Hobs, Fridges & Freezers, Vacuum Cleaners + More. Shop online now at Distons.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

712 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service and great…

Excellent customer service and great delivery experience. The fitting team were friendly, professional and tidy. Good communication. I would highly recommend Distons to my friends. Totally happy with everything.

10 June 2022
Rated 5 out of 5 stars

I found what I wanted at Distons

It starts with finding the machine you want for the best price. Up popped Distons. I looked, checked them out, all looked good. Straightforward to order your machine, tick the box for Distons to take your old machine away and organise fitting if wanted. The additional cost was reasonable. Payment made together with a small discount they offered. Delivery date quickly agreed, best of all they give you a time slot so that your not waiting all day. Arrived as promised. Will I shop with them again, most certainly.

3 June 2022
Rated 5 out of 5 stars

Really happy.

Excellent customer service and great delivery experience all the staff involved with the purchase did Distons proud and I would highly recommend using this company.

25 May 2022
Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery and even offered free recycling of old appliance, really great service!

21 May 2022
Rated 5 out of 5 stars

All good

All good. Price best on web at time of purchase. Delivery date at time of choosing. Friendly delivery guys. Arrived when they said they would. Great communications before and on the day.

13 May 2022
Rated 5 out of 5 stars

Excellent website order of a washing…

Excellent website order of a washing machine in a colour even the manufacturer couldn’t supply
Great email communication and help when I rang them for confirmation of the item being in stock and delivery details.
Delivery time slot sent as indicated and two phone calls to let me know it would be later than planned from the delivery driver
He arrived at 8:15 at night and took it to our utility room for us
Great service all round

9 May 2022
Rated 5 out of 5 stars

Your installers ( John & Ryan ) fitted…

Your installers ( John & Ryan ) fitted my washing machine on Thurs 5th May .
I would like to put on record the excellent work they did.
They were very efficient and made no mess.
Make sure you keep these installers
K.H.Pearce

7 May 2022
Rated 5 out of 5 stars

outstanding faultless service

outstanding faultless service. better priced than the bigger well knows distributors as well, quicker delivery, and no credit card handling fee like some companies feel the need to implement!! all round excellent company

7 May 2022
Rated 5 out of 5 stars

Excellent

Excellent item, two very nice gentlemen delivered my tumble dryer up a flight of steps, offered to move it to where it was going to be positioned helped me move things out of the way and offered to remove all the packaging. Excellent, friendly service

5 May 2022
Rated 5 out of 5 stars

Great service

Ordering online was easy, item was shipped and delivered on time. Delivery team were friendly and efficient, took all the packaging away. Great service start to finish.

5 May 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look