Displate Reviews 

i had an issue wit2 of my posters when they arrived damaged because of the shipping, i emailed their customer support and got a reply fast and they gave me 2 free replacements and internation shipping priority, amazing customer service

Problem with limited-edition original order being damaged, but they organised for the plate to be picked up and replaced. Great communication throughout.

Somewhere along the shipping journey of my displate the metal was dented solidly. It was just past the ability I have to unbend it and retain its art and more importantly, shape. I contacted support and was able to get the same art in the same configuration shipped to me with great haste. A truely great experience.

Heads up to Canadians, the currency is in USD not CAD, it makes a big difference if you didn't notice that. Also, be aware that the Canadian government will routinely charge duties on displate items. As far as the item we purchased we are very happy with the quality and customer service.

Support team were fine. However, Displate company cannot update my email address which will no longer exist. Therefore, in order to use my new email address, I have to close my account, losing my history of purchases, and open a new account. I find this astonishing in today's time that a company cannot update an email of an account holder. I doubt I will open a new account, and won't be buying. I strongly suggest that Displate talk with their developers to resolve email update of an account holder. Thanks, H.

We had a poster delivered very damage by UPS, Displate got back to us ASAP offering toe send a replacement!

Responded even outside regular hours. My issue was resolved

Honestly the support here is unmatched by any customer support i have received in a very long time.. i wont go into details about the nature of the problem i had but displate support went ABOVE AND BEYOND. And did it quickly. I couldnt be happier and id definitely recommend them to anyone.. the product is awesome too!

They tried to help me and resolve my issue. Kind support

Very friendly and sympathic support. Tgey are communicating respectful with you.

Messaged them the moment I seen a couple dings on the displate and they immediately made things right when I feel they didn't need to do it because the fault was honestly on the driver's with how rough they tend to be. I'm honestly grateful, not having me go through the hassle of sending it back. Genuinely, that was very kind on their part.

Both the first and the replacement displate were beautifully made, I was willing to keep it, damages and all. But I'm happy with outcome. The delivery for both very swift, bought it on Friday, and it came following Tuesday.
The replacement was just as swift, if not more so...

Thanks again, and
Have blessed day..

The package came a little late, but it was worth it when it arrived! It arrived in great condition and looked amazing!

DIsplate made an error in sending us the incorrect item in our order. The item sent to us visually looked VERY similar to the correct item. We sent an email to their
Displate Client Experience Team. After sending photos of the incorrect item, they sent us the correct item. Free of charge, and even let us keep the incorrect item. Great service, owned their mistake, and made up for it in stride.

Probably the best customer service experience I've had considering I dealt with 2 dented/unusable items. I would not ordinarily order from such a company again but you handled it so well I would

Good support

It was on time just how they said, it was very well packaged, the instructions and how to hang them up was very simple and easy and didnt take any time at all to do so. The posters are very great quality and look great, very happy with my purchase!

The customer service was excellent. The pictures we choose are great quality, just as we'd hoped. The original delivery was the wrong prints (it seemed that someone else's order was mistakenly sent to us) but when I got in touch the customer service was really helpful. I asked if they could dispatch the correct order quickly, as it was a birthday present. They responded straight away and the correct order arrived in time for my son's birthday. He's really happy. Thank you

Response time was quick and a solution was found within the day

All of my experience with Displate has always been amazing! And the customer support is excellent!

Quick, efficient customer service with very friendly staff. They resolved the issue immediately and made the whole process hassle-free. Great experience!