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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their usefulness and innovative design, often highlighting their effectiveness in daily cleaning tasks. The ordering process is frequently described as easy and convenient, with many appreciating the ability to purchase directly from the manufacturer. Reviewers also commend the promptness and reliability of the delivery service, noting that items arrive quickly and are well-packaged. The pricing is generally seen as reasonable, offering good value for money. However, some people were dissatisfied with the quality of certain products, specifically mentioning issues with bristles bending or scourer pads disintegrating quickly. There were also occasional reports of incorrect items being received, such as a different color than ordered. A few customers expressed concerns about high delivery costs and a lack of detailed tracking information for their orders.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and convenience of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers praise the products as good quality,... See more

Order

Reviewers mention positive feedback about their orders. Customers frequently highlight the ease of ordering... See more

Price

Users describe positive interactions with price, consistently highlighting great and reasonable prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... See more

Rated 5 out of 5 stars

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... See more

Rated 5 out of 5 stars

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a re... See more

Company replied

Rated 5 out of 5 stars

Arrived as expected with no problems. The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot underst... See more


Company details

  1. Cleaning Products Supplier

Written by the company

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Have you changed adhesive?

We've used dishmatic for years, they're so convenient. However, for the last 6 months, the price has increased (as has everything) but the quality seems to have decreased! We're lucky to get 2 weeks out of them now. Has something changed? We use the original normal washing up sponges and the adhesive seems to give up a lot sooner needing more refills.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Wonder scrubs seem to disintegrate within a week

I don’t know about the company as a whole, but I’ve had a very bad experience with one of their products: Wonder Scrubs.
I bought these from Asda in the hopes of an improvement on the generic yellow sponge / green scourer pads. But the scourer part of the Wonder Scrub was visibly disintegrating within a week. Worse: little bits of the scourer seemed to get everywhere — in the sink and unless we rinsed extremely carefully, on the washing up itself. Terrible. I’m appalled.

17 September 2025
Unprompted review
Rated 3 out of 5 stars

Great product, poor packaging

I'm glad to have the extra brush-heads: great products! However, delivery was delayed because the packaging ripped (Royal Mail put it in a plastic bag). Dishmatic's delivery charges are a little high anyway, so I hope they figure out something better.

28 August 2025
Rated 3 out of 5 stars

Paid a premium price but there are quality issues

My order was delivered quickly and packaged in a Jiffy bag (although a smaller bag would have sufficed). As for the replacement dishwasher brush heads, I used the first one once and already some of the bristles are bent out of shape. The pair of large size kitchen gloves fit ok but one of the gloves roll up cuffs wants to stay slightly rolled up (only a little so it’s still usable). It does seem as if the quality of these items isn’t quite up to scratch however. Please do better product testing and give them closer inspections in the case of your rubber gloves as the £3 postage costs mean these come under a premium price bracket when the total cost is considered - I would not consider them premium products however.

18 August 2025

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